Regional Administrative Support Manager (RASM)
Organization Name: Buffalo Rock Company
Website: https://www.buffalorock.com/careers/
Job Department: Regional
Reports to: Regional Shared Services Manager
Work Schedule: May require additional hours not scheduled; must be flexible
Job Type: Regular
FLSA Status: Exempt
Amount of Travel Required: Up to 75%
Job Description
Summary/objective
Buffalo Rock is an award-winning Pepsi and Keurig Dr Pepper bottler founded in Birmingham, AL more than 123 years ago. Buffalo Rock manages the best alcoholic and non-alcoholic beverage portfolio in the country, which includes several beloved global and regional brands. The primary duty of the Regional Administrative Support Manager is to supervise franchise administrative staff, manage audits and other processes/functions across the franchises in the assigned Region, and serve as liaison between the franchises, Regional Shared Services Manager, and the Corporate Controller.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
The Regional Administrative Support Manager must be able to exercise independent judgment and discretion in discharging the duties listed below.
- Oversight of all A3 responsibilities as a leader in the functions of local customer pricing/account setup, Settlement, Money room, EMO process, Tel-Sell, payroll, commission, AR, AP, customer service and alcohol guidelines.
- Regular and timely attendance is an essential function of this position and its direct reports.
- Maintain administrative services procedures manual.
- Maintain records, reports, or files.
- Prepare financial and other reports deemed necessary to include KPI (key performance indicator) reports.
- Distribute financial reports to regional and franchise management as designated by Regional Vice President.
- Audit cash room safes monthly with Regional Shared Services Manager to ensure use of proper procedures and protect against theft and fraud.
- Oversee and ensure compliance with Standard Operating Procedures with a focus on those procedures impacting the financial statements.
o Cash
o Accounts receivable and payable
o Inventory
o Fixed Assets
o Motus
- Audit information as it pertains to customer master files (AP, AR, On-Premise), contract and promotional pricing contracts, Equipment Management Software and CDAs to ensure accuracy.
- Supervise and manage month end closing duties for each Franchise Center located in the Region.
- Handles all business licenses and food safety permits.
- Ensure general ledger accounts balance for monthly P&L by pulling reports via Equipment Management System, SEED, VIP, IDIG and Oracle.
- Enter amounts on corporate spreadsheets (once reconciled) by the fourth business day.
- Supervise and manage preparation of end of year reconciliations and workpapers for review by Corporate finance and accounting in conjunction with the year end audit.
- Ensure appropriate cross training for Franchise Administrative team(s).
- Research and determine how best to centralize administrative functions within the Franchise(s) (customer set up, supplier set up, etc.) and implement and monitor.
- Review Accounts Receivable aging and follow up with appropriate personnel on past due accounts to formulate appropriate collection or other strategies.
- Perform all other duties as assigned.
Other Duties and Responsibilities
- Must exhibit a high level of ethical and moral conduct while at work or in attendance of any off-site function during work hours or after work hours while representing the Buffalo Rock Company.
- Responsible for continuous self-improvement through the knowledge and use of all Buffalo Rock provided training, either web-based, in-house, or any other provided method. Must successfully complete assigned training curriculum, including but not limited to online and/or facilitated training.
- Ensure that every reasonable precaution is taken to protect the Company from possible damages, theft, or other liabilities.
- Ensure that every reasonable precaution is taken to protect the safety of employee- partners, self, customers, Buffalo Rock property, and customer property.
- Honor and follow through on all business commitments.
- Embody Buffalo Rock’s Purpose of “Building brands through legendary service and remarkable people.”
- Live Buffalo Rock’s Core Values:
o Committed to serving our communities.
o Customer success drives our success.
o Integrity matters.
o Obsessed with continuous improvement.
o We care for each other.
o Win the day.
Competencies
- Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
- Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Coordination - Adjusting actions in relation to others' actions.
- Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Instructing - Teaching others how to do something.
- Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Mathematics - Using mathematics to solve problems.
- Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Persuasion - Persuading others to change their minds or behavior.
- Reading Comprehension- Understanding written sentences and paragraphs in work related documents.
- Speaking- Talking to others to convey information effectively.
- Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Time Management - Managing one's own time and the time of others.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Writing- Communicating effectively in writing as appropriate for the needs of the audience.
Supervisory responsibilities
Carries out supervisory responsibilities in accordance with the company's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; making recommendations regarding changes in status.
Work environment
- Indoors, Environmentally Controlled
Physical demands
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Position requires this activity from 33%-66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)
Required education and experience
- Education:
- High School Diploma or General Education Degree (GED); Required.
- Computer Skills:
- Basic knowledge of Microsoft suite of products including Word, Excel, Outlook, PowerPoint, SharePoint, ShareFile, OneNote, and OneDrive
- Experience:
- Three (3) years Administrative experience and at least One (1) year Management experience: (or other comparable experience approved by management); Required.
- Certifications and Licenses:
- Must have a valid state driver license, for state of residence, with a good driving record.
Tools and Technology
Tools- Telephones, scanners, desktop/laptop computers
Technology- Software: Equipment Management System, SEED, VIP, IDIG and Oracle
Knowledge
Economics and Accounting - Knowledge of economic and accounting principles and practices, and the analysis and reporting of financial data.
Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique and coordination of people and resources.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Mathematics - Knowledge of arithmetic, algebra, geometry and their applications.
Affirmative Action/EEO statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic makeup, status as a protected veteran, or any other factor prohibited by applicable law.
Other duties
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
I have reviewed this job description, and I can perform the essential functions with or without reasonable accommodation.
Applicant/Employee-Partner______________________________ Date__________________
Interviewer/Supervisor___________________________________ Date__________________
