Top 17 Customer support coordinator Jobs in Alabama

Donor Service Center Coordinator
PRECISION OCULAR NETWORK —Birmingham, AL
- $19.50 an hour
- Weekends as needed
- Remote
- Computer literacy
- Mid-level
- Office
Quick Apply
Field Services Coordinator
The Nuclear Company —Decatur, AL
- $59,000 - $67,000 a year
- Remote
- Mid-level
- Finance
- Administrative experience
- Health insurance
- Dental insurance
6d
Customer Care Coordinator
Clayton Careers —Addison, AL
- Full-time
- Entry level
- Paid parental leave
- Dental insurance
Customer Solutions/Project Coordinator
TASSCO —Birmingham, AL
- ERP systems
- Research
- Mid-level
- Paid holidays
- Disability insurance
Remote Transportation Care Coordinator
ACC PREMIERE —Montgomery, AL
- $11.50 - $12.00 an hour
- 8 hour shift
- Remote
- 2 years
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
3d
Service Scheduling & Customer Care Coordinator
BONDY'S NISSAN —Dothan, AL
- From $31,000 a year
- Full-time
- Customer service
- Computer literacy
- In-person
- Paid holidays
- Disability insurance
Quick Apply
13d
Annual Services Coordinator
Sunbelt Fire Inc —Fairhope, AL
- Extended hours
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Client Success Coordinator
Dash Solutions —Birmingham, AL
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Scheduling Coordinator
Alabama Professional Services —Irondale, AL
- $16 - $18 an hour
- Full-time
- Computer literacy
- Pass drug screening
- No experience needed
- Health insurance
- Dental insurance
Quick Apply
Client Experience Coordinator
THE SOCO HOUSE —Opelika, AL
- $18 - $25 an hour
- Full-time
- Merchandising
- In-person
- Communication skills
Quick Apply
4d
Client Services Coordinator
ACCi —Birmingham, AL
- Computer literacy
- Mid-level
- Computer skills
Quick Apply
Client Services Coordinator & Operations Coordinator
Royal Funeral Home Inc —Huntsville, AL
- $15 an hour
- Full-time
- Mid-level
Quick Apply
Client Project Coordinator 1
Pace Analytical Services —Mobile, AL
- $16 an hour
- Full-time
- Office
- Bachelor's degree
- Business Administration
- Wellness program
- Health savings account
4d
CAC Account Coordinator, Property & Casualty
The Baldwin Group —Birmingham, AL
- Full-time
- Microsoft Excel
- Bachelor's degree
- Leadership
7d
Call Center Coordinator
Coleman American Companies, Inc —Midland City, AL
- Full-time
- Microsoft Outlook
- Computer literacy
- Windows
Quick Apply

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Donor Service Center Coordinator

PRECISION OCULAR NETWORK
Birmingham, AL

Quick Apply

Job Details

$19.50 an hour

Qualifications

Phone communication
Computer literacy
Maintaining patient confidentiality
Driver's License
Collaborative technology platforms
Typing

Full Job Description

Position Summary

The Donor Service Center Coordinator is responsible for receiving and managing donor referrals, assessing medical suitability, and coordinating donation logistics for ocular tissue recovery. This position involves sensitive communication with donor families, completion of documentation for authorization and risk assessment, and collaboration with referral partners such as hospitals, funeral homes, medical examiners, coroners, and justices of the peace as well as recovery teams. The Coordinator provides compassionate, timely, and accurate service to ensure the donation process aligns with regulatory standards and supports the organization’s mission of restoring sight.

Responsibilities

Receive, triage, and document all incoming donor referral calls in a timely and professional manner.
Evaluate donor eligibility based on medical criteria, regulatory guidelines, and organizational protocols.
Determine donor registry status and document findings accurately in approved systems.
Conduct donor risk assessment interviews (DRAI) with legally authorized persons, ensuring compassion and accuracy.
Obtain and document consent for donation through recorded telephone authorization.
Coordinate logistics for recovery procedures, including communication with surgical teams, hospitals, funeral homes, and partner agencies.
Dispatch recovery staff and ensure complete, accurate documentation of all communication and actions.
Enter data and upload recordings and records into approved software systems.
Participate in quality assurance activities, audits, and continuing education to ensure compliance and professional growth.
Maintain compliance with FDA, EBAA, and all applicable regulatory and organizational standards.
Assist with medical chart reviews and follow-up documentation as assigned.
Support team communication by providing timely updates and collaborating across shifts and regions.
Represent the organization with professionalism, empathy, and integrity in all communications.

Expectations

Demonstrate accuracy, timeliness, and attention to detail in all work.
Manage multiple priorities effectively while meeting established deadlines.
Communicate clearly and professionally with internal and external stakeholders.
Maintain confidentiality and handle sensitive information with discretion.
Exhibit initiative in identifying needs, solving problems, and improving processes.
Support a culture of collaboration, respect, and accountability.
Demonstrate reliability and follow-through on assigned responsibilities.
Adapt to changing priorities and demonstrate flexibility in a fast-paced environment.
Seek clarification and feedback to ensure understanding of expectations and outcomes.
Uphold the organization's mission, values, and commitment to quality service.

Qualifications

Two years of experience and an associate's degree in a related field preferred.
Excellent documentation, organization, and assessment skills.
Computer literacy and familiarity with databases and office software.
Strong attention to detail with ability to manage multiple priorities accurately and efficiently.
Excellent oral and written communication skills.
Strong interpersonal skills and ability to work effectively with internal and external contacts.
Position may require evening, weekend, or holiday work based on organizational needs.
Must maintain confidentiality and protect sensitive information.
Valid driver’s license and proof of insurance.

Physical Demands

Prolonged periods of sitting, standing, and working at a computer or desk.
Frequent use of computers for documentation, data entry, and virtual collaboration.
Requires ability to use hands and fingers for typing, data entry, and office equipment.
Occasional lifting of materials or supplies up to 25 lbs.
Requires clear vision and hearing, with or without corrective devices, to communicate and complete work tasks.
Ability to concentrate for extended periods and manage multiple tasks or deadlines in an office environment.
May require occasional travel to other office locations, meetings, or events.
Must be able to communicate clearly and effectively in person, by phone, and through digital platforms.

Quick Apply

Refine Your Search

customer support coordinator jobs in alabama

Donor Service Center Coordinator

Field Services Coordinator

Customer Care Coordinator

Customer Solutions/Project Coordinator

Remote Transportation Care Coordinator

Service Scheduling & Customer Care Coordinator

Annual Services Coordinator

Client Success Coordinator

Scheduling Coordinator

Client Experience Coordinator

Client Services Coordinator

Client Services Coordinator & Operations Coordinator

Client Project Coordinator 1

CAC Account Coordinator, Property & Casualty

Call Center Coordinator

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