Top 32 Help desk analyst Jobs in Alabama

Computer Support Tech (Help Desk Analyst) (Temp)
University of Alabama at Birmingham —Birmingham, AL
- Temporary
- Ability to lift 50 pounds
- Computer networking
- 1 year
IT Associate Desktop support analyst
Harris Computer Systems —Mobile, AL
- $22.83 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
IT Associate Desktop support analyst
Altera Digital Health Inc. —Mobile, AL
- $22.83 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
Workday Service Desk Support - Finance (Location Flexible)
RSM —Birmingham, AL
- $49,800 - $79,200 a year
- Full-time
- Oracle
- Finance
- Fair chance
- Work from home
- Opportunities for advancement
Enterprise Service Desk Analyst
Astrion —Huntsville, AL
- Full-time
- Computer science
- Computer Science
- Mid-level
HelpDesk Analyst
Focus —Huntsville, AL
- $15.00 - $15.35 an hour
- Contract
- Computer literacy
- High school diploma or GED
- Associate's degree
Quick Apply
4d
Security Operations Center Analyst I
LTVplus —Vance, AL
- Full-time
- Remote
- Azure
- AWS
- Communication skills
Customer Experience Analyst
Summit 7 Systems —Huntsville, AL
- $50,000 - $60,000 a year
- Full-time
- Remote
- Computer Science
- Office
- Windows
- Dental insurance
- 401(k) matching
Quick Apply
5d
Research Technology Support Specialist
Alabama A&M University —Normal, AL
- $47,300 - $60,200 a year
- Full-time
- Computer Science
- Research
- Mid-level
- Disability insurance
- Health insurance
IT Support Analyst
Madison Core Laboratories —Huntsville, AL
- $22.00 - $24.75 an hour
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
10d
Help Desk / Service Desk Analyst III 4P/767
4P Consulting Inc. —Birmingham, AL
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
8d
Service Desk Analyst
PS Logistics Shared Services, LLC —Birmingham, AL
- Weekends as needed
- Research
- Mid-level
- Flatbed truck
Quick Apply
Service Desk Analyst I
RxBenefits, Inc. —Birmingham, AL
- $23.00 - $27.02 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Disability insurance
- Health insurance
Quick Apply
5d
IT Support Analyst
SouthernCarlson, Inc. —Muscle Shoals, AL
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Dental insurance
Quick Apply
OT Data Analyst & Application Support
Diversified Gas & Oil Corporation —Birmingham, AL
- On call
- Mid-level
- Office
- SQL
Systems Analyst I
University of Alabama —Tuscaloosa, AL
- $53,500 - $66,900 a year
- Weekends as needed
- HIPAA
- Mid-level
- Windows
2d
Systems Analyst I
The University of Alabama —Tuscaloosa, AL
- $53,500 - $66,900 a year
- Weekends as needed
- HIPAA
- Mid-level
- Windows
2d
IT Support Specialist - 2nd Shift
Bachoco USA —Albertville, AL
- From $25.25 an hour
- Full-time
- Computer literacy
- Writing skills
- Ability to lift 50 pounds
Quick Apply
10d
Enterprise Wide Prog/Analyst*
Sanmina Corporation —Huntsville, AL
- Computer science
- Computer Science
- Bachelor of Science
Albertville, AL - IT Support Specialist
OK Foods —Albertville, AL
- Computer literacy
- Writing skills
- Ability to lift 50 pounds

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help desk analyst jobs near alabama

Computer Support Tech (Help Desk Analyst) (Temp)

University of Alabama at Birmingham -
Birmingham, AL

Apply Now

Job Details

Temporary

Qualifications

Desktop computer repair
Field service equipment repair
Laptop (troubleshooting support)
Incident management software
Moving
Software implementation
Hardware maintenance
Information Systems
Printer (troubleshooting support)
Software installation
Associate's degree in Information Systems
On-site repair services (office equipment)
Computer hardware
Desktop (troubleshooting support)
Team training
Computer management
Hardware configuration
Issue tracking
Resolving technical support tickets
Computer networking
Computer Information Systems
Managing projects
Application Maintenance
Technical training
1 year
Desktop administration
Associate's degree
Standard operating procedures (SOPs)
Communication skills
Peripheral hardware support

Full Job Description

Description

To provide accurate, timely, and creative solutions to end-user computer and networking problems of

moderate to complex nature to ensure end-user productivity. To perform restorative and maintenance

actions either remotely or at the end user’s location to resolve problems, using basic troubleshooting

and technical skills. To respond to situations where standard procedures have failed in isolating or fixing

problem equipment or software installations, moves and configuration changes. To maintain accurate

information and data regarding end-user issues within the tracking system and according to policies and

standards. This position will commit to fostering an environment of heightened security following

Information Technology Security Policies and participating in security training, such as Health Insurance

Portability & Accountability Act (HIPAA) and Family Education Rights and Privacy Act (FERPA), on an

annual basis.

Key Duties/Responsibilities

Is assigned and appropriately resolves open incidents, requests and tasks within the required SLA.

Performs device imaging.

Configure Laptops, Desktops and Printers

Installs, configure and upgrades applications, other assigned hardware, software, applications and peripherals.

Add, move and/or replace workstations, printers, PCs, laptops and other computer equipment as assigned.

Provide onsite and/or remote assistance to equipment users.

Occasional after-hours support will be necessary.

Expertise managing multiple priorities simultaneously.

Manage assigned projects to deliver services in accordance with established objectives

Highly motivated and desire to continually learn new technologies.

Professional and interpersonal communication skills when interacting with others.

Ability to work with or without supervision.

Maintain positive communications with all team members, clients, and volunteers.

Ability to perform physical activities such as, but not limited to, lifting heavy equipment (up to 50lbs.), bending, standing, crawling, and walking

Respond to inquiries from staff, service providers, site personnel and outside vendors and provide technical assistance and support in a timely manner

This role contributes to the team in an effort to share knowledge, document procedures and SOPs and provide training where required

Qualifications

Associate's degree in Information Systems or a related field and one (1) year of related experience required. Work experience may substitute for education requirement.

Primary Location: Temporary Services

Job Category: UAB Temporary Services

Organization: 114402000 Temporary Services

Employee Status: Temporary

Shift: Day/1st Shift

Apply Now

Refine Your Search

help desk analyst jobs in alabama

Computer Support Tech (Help Desk Analyst) (Temp)

IT Associate Desktop support analyst

IT Associate Desktop support analyst

Workday Service Desk Support - Finance (Location Flexible)

Enterprise Service Desk Analyst

HelpDesk Analyst

Security Operations Center Analyst I

Customer Experience Analyst

Research Technology Support Specialist

IT Support Analyst

Help Desk / Service Desk Analyst III 4P/767

Service Desk Analyst

Service Desk Analyst I

IT Support Analyst

OT Data Analyst & Application Support

Systems Analyst I

Systems Analyst I

IT Support Specialist - 2nd Shift

Enterprise Wide Prog/Analyst*

Albertville, AL - IT Support Specialist

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