Top 66 Hotel front desk supervisor Jobs in Alabama

Front Office Supervisor - Embassy Suites by Hilton Birmingham
Hilton —Birmingham, AL
- $18 an hour
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
Hotel Guest Services Manager
Springhill Suites by Marriott Mobile West —Mobile, AL
- $22.91 - $27.59 an hour
- Full-time
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
9d
Front Office Manager
Crescent Hotels & Resorts LLC —Huntsville, AL
- Ability to walk for extended periods
- Computer literacy
- Writing skills
Quick Apply
3d
Front Office Manager
Embassy Suites Resort Gulf Shores —Gulf Shores, AL
- Mid-level
- Hotel
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Supervisor | Full Time | $17.50
Renaissance Montgomery Hotel & Spa at the Convention Center —Montgomery, AL
- $17.50 an hour
- Full-time
- Mid-level
- Hotel
- Health savings account
- Disability insurance
Quick Apply
Front Desk Manager
Holiday Inn Express —Birmingham, AL
- $17.50 - $19.00 an hour
- Email
- Management
- Schematics
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
13d
Front Desk Manager
Holiday Day Inn Express on the Beach —Orange Beach, AL
- From $43,000 a year
- Full-time
- Bilingual
- Background check
- Hospitality
- Health insurance
- Dental insurance
Quick Apply
11d
Front Desk Supervisor
Montgomery Embassy Suites - Atrium Hospitality —Montgomery, AL
- $16.50 an hour
- Full-time
- Mid-level
- Hotel
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Lead Front Desk Agent
Marriott International, Inc —Birmingham, AL
- Full-time
- Mid-level
- High school diploma or GED
- Team management
Hotel Operations Manager/ Front Desk Manager (WEEKENDS ONLY)
Best Western Plus —Pelham, AL
- $35,000 - $40,000 a year
- Weekends only
- Hospitality
- Mid-level
- Hotel
- Paid training
- Paid time off
Quick Apply
10d
Front Desk Supervisor
Hilton Garden Inn Mobile West —Mobile, AL
- Mid-level
- Hotel
- Administrative experience
Quick Apply
Front Desk Supervisor
Marriott Hotel - Huntsville —Huntsville, AL
- Sales
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
Front Office Supervisor
Tru By Hilton Huntsville —Huntsville, AL
- $18 an hour
- Mid-level
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Supervisor
Drury Hotels Company LLC —Birmingham, AL
- From $19 an hour
- Urgently hiring
- Sales
- English
- Mid-level
- Health insurance
- Dental insurance
5d
Director of Operations
Trilogy Hotel —Montgomery, AL
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Assistant Front Office Manager
Battle House Hotel & Spa —Mobile, AL
- Mid-level
- Leadership
- Resort
- Health savings account
- Paid holidays
Quick Apply
Front Desk Group Rooms Coordinator
SpringHill Suites Orange Beach at The Wharf —Orange Beach, AL
- $17 - $20 an hour
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
2d
HOTEL ASSISTANT GENERAL MANAGER (AGM) — Fairfield Inn & Suites by Marriott, Foley, AL
Fairfield Foley —Foley, AL
- Weekends as needed
- Hotel
- High school diploma or GED
- Senior level
Quick Apply
12d
The Laurel Hotel and Spa - Spa Supervisor
Rane Culinary Science Center —Auburn, AL
- From $18.57 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Front Desk Supervisor-MARRIOTT HOTEL EXPERIENCE A MUST
CUSA, LLC —Tuscaloosa, AL
- $16 - $17 an hour
- Full-time
- Mid-level
- Hotel
Quick Apply

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Front Office Supervisor - Embassy Suites by Hilton Birmingham

Hilton -
Birmingham, AL

Apply Now

Job Details

Full-time
$18 an hour

Benefits

Paid parental leave
Employee stock purchase plan
Health insurance
Dental insurance
Paid time off
On-the-job training
Parental leave
Employee assistance program
Retirement plan

Qualifications

Customer communication
High school diploma or GED

Full Job Description

The Front Office Supervisor assists with the day-to-day supervision of Front Office operations, ensuring smooth guest check-in and check-out, lobby flow, and service standards. This role provides hands-on leadership to front desk and guest services team members while serving as a key point of contact for guest needs during assigned shifts.

The Front Office Supervisor supports operational accuracy, service recovery, and team engagement through strong communication, attention to detail, and visible leadership on the front desk.

Here's what you'll do during a typical day:

Front Office Operations

Supervise daily front desk operations including guest check-in/check-out, room assignments, and lobby activity
Assign daily tasks and monitor workflow to ensure service standards are met
Monitor room inventory and availability and communicate with leadership regarding operational needs
Ensure accuracy in reservations, billing, credit authorizations, and cash handling procedures
Complete daily checklists and operational reports as assigned
Maintain a clean, organized, and welcoming front desk and lobby environment

Guest Service & Service Recovery

Greet guests warmly and respond promptly to inquiries, requests, and concerns
Resolve guest issues and complaints in a professional, friendly, and timely manner
Escalate complex guest concerns to management as appropriate
Support VIP and Hilton Honors guest recognition and service delivery
Reinforce Hilton and Embassy Suites service standards consistently

Team Support & Supervision

Support and guide front desk and guest services team members during assigned shifts
Assist with on-the-job training, coaching, and reinforcement of procedures
Monitor team member performance and provide feedback to leadership
Lead by example through professionalism, teamwork, and service excellence
Assist with shift coverage and operational support as needed

Operational & Safety Awareness

Monitor lobby traffic and adjust staffing or workflow as directed
Patrol front-of-house areas to ensure cleanliness, safety, and security standards are met
Report maintenance, safety, or operational issues promptly
Ensure compliance with Hilton, Embassy Suites, and company policies and procedures

Qualifications

High school diploma or GED required
Minimum 1–2 years of Front Office or guest services experience in a hotel environment
Prior supervisory or lead experience preferred
Strong guest service, communication, and problem-solving skills
Ability to work effectively in a fast-paced, guest-focused environment
Flexible availability including evenings, weekends, and holidays

Preferred Experience

Experience in a Hilton-branded or Embassy Suites hotel
Familiarity with Hilton PMS or hotel systems
Experience supporting cash handling and front desk operations

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

How We'll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
Financial security for your future – Our retirement plans make it easier to save for what’s next

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Apply Now

Refine Your Search

hotel front desk supervisor jobs in alabama

Front Office Supervisor - Embassy Suites by Hilton Birmingham

Hotel Guest Services Manager

Front Office Manager

Front Office Manager

Front Desk Supervisor | Full Time | $17.50

Front Desk Manager

Front Desk Manager

Front Desk Supervisor

Lead Front Desk Agent

Hotel Operations Manager/ Front Desk Manager (WEEKENDS ONLY)

Front Desk Supervisor

Front Desk Supervisor

Front Office Supervisor

Guest Service Supervisor

Director of Operations

Assistant Front Office Manager

Front Desk Group Rooms Coordinator

HOTEL ASSISTANT GENERAL MANAGER (AGM) — Fairfield Inn & Suites by Marriott, Foley, AL

The Laurel Hotel and Spa - Spa Supervisor

Front Desk Supervisor-MARRIOTT HOTEL EXPERIENCE A MUST

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