Top 102 Hotel front office manager Jobs in Alabama

Front Office Manager
Embassy Suites Resort Gulf Shores —Gulf Shores, AL
- Mid-level
- Hotel
- Mentoring
- Paid holidays
- Disability insurance
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Front Office Manager
TownePlace Suites - Dothan, RAM Hotels —Dothan, AL
- Bilingual
- Microsoft Word
- Inventory management
- 401(k)
- Opportunities for advancement
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Front Office Manager
Fairfield Inn Birmingham - RAM Hotels —Montgomery, AL
- Full-time
- Background check
- Microsoft Excel
- Sales
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Front Office Manager
TownePlace Suites, Millbrook - Ram Hotels —Millbrook, AL
- Weekends as needed
- Mid-level
- Hotel
- Training & development
- Health insurance
- Dental insurance
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Front Office Manager
Candlewood Suites Montgomery - RAM Hotels —Montgomery, AL
- Weekends as needed
- Mid-level
- Hotel
- Leadership
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Front Office Manager
Holiday Inn Express & Suites —Mobile, AL
- $37,000 - $40,000 a year
- Overtime
- Background check
- Management
- Computer literacy
- Health insurance
- Dental insurance
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Assistant General Manager
Fairfield Inn & Suites by Marriott Decatur —Decatur, AL
- From $48,000 a year
- Weekends as needed
- Sales
- Inventory management
- Computer literacy
- Health insurance
- Dental insurance
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13d
Front Office Manager
Hampton Inn & Suites Colonnade —Birmingham, AL
- From $17 an hour
- Full-time
- Bilingual
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
11d
Front Office Manager
SpringHill Suites - Montgomery —Montgomery, AL
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
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Front Office Manager
Fairfield Inn & Suites - Montgomery —Montgomery, AL
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Night Auditor
Hyatt Regency Birmingham - The Wynfrey Hotel —Birmingham, AL
- $16.75 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Floating General Manager
InTown Suites —Alabama
- Full-time
- Computer literacy
- No high school diploma
- English
- Mileage reimbursement
- Disability insurance
Front Desk Agent
Springhill Suites Mobile West —Mobile, AL
- Full-time
- Hotel
- High school diploma or GED
- Accounting
Night Auditor
SpringHill Suites Orange Beach at The Wharf —Orange Beach, AL
- $17 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
9d
Front Desk Supervisor
Hilton Garden Inn Mobile West —Mobile, AL
- Mid-level
- Hotel
- Administrative experience
Quick Apply
General Manager
Hampton Inn and Suites - Phenix City, RAM Hotels —Phenix City, AL
- Weekends as needed
- 5 years
- Hotel
- Analysis skills
- Dental insurance
- Paid time off
Quick Apply
Front Office Manager
Springhill Suites Colonnade —Birmingham, AL
- $17 an hour
- Full-time
- Bilingual
- Microsoft Word
- Inventory management
- Opportunities for advancement
Quick Apply
Front Desk Supervisor
Marriott Hotel - Huntsville —Huntsville, AL
- Sales
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
General Manager
Hamilton Inn - Management —Bessemer, AL
- Weekends as needed
- 3 years
- Hotel
- Analysis skills
Hotel General Manager
Fairfield Inn & Suites - Enterprise —Enterprise, AL
- Ability to walk for extended periods
- 3 years
- Ability to climb stairs
- Health insurance
- Dental insurance
Quick Apply

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hotel front office manager jobs near alabama

Front Office Manager

Embassy Suites Resort Gulf Shores -
Gulf Shores, AL

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Job Details

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Succession planning
Hotel policy compliance
Team supervision
Hospitality industry recruitment experience
Managing teams in a customer support role
Coaching
Staff scheduling
Talent management
Hotel quality control
Tour guiding
Answering guest questions
Team scheduling
Managing hospitality teams
Mid-level
Frontline customer support management
Conducting guided tours
Team development
Mentoring
Hotel emergency procedures
Leading team collaboration initiatives
Reservation systems
Meeting facilitation
Events management
Hotel staff training
Talent career development
Hotel and accommodations guest complaints handling
Root cause analysis
Team motivation (leadership skill)
Hotel safety procedures
Cross-functional communication

Full Job Description

The Front Office Manager is a key leader in delivering exceptional guest experiences. This role upholds and models the company’s values, fostering a culture of collaboration, intuitive service, and trans-local hospitality. The manager leads the front desk team with passion, creativity, and professionalism, ensuring every guest interaction is memorable and personalized.

Uphold and role model the company’s values, while encouraging your direct reports to embody our values that drive collaboration, intuitive service, and trans local hospitality
Demonstrate passion and aptitude for all aspects of a guest’s experience, coaching your team to handle all guest interactions with the highest level of hospitality and professionalism
Encourage your team to find creative solutions in order to accommodate guest requests whenever possible
Serve as the tour guide for all hotel experiences a guest may encounter, following your intuition to uncover each guest’s likes or dislikes, enabling you to add a personalized touch that creates a special memory
Collaborate with and coach your team to complete the necessary activities for the day to ensure standards are achieved, ensuring an environment where associates feel supported and valued to exceed guests’ needs
Be knowledgeable in all matters related to the safety, security, satisfaction, and well-being of hotel guests and associates; responds swiftly and effectively in any hotel emergency or safety situations, and verifies all associates are trained and following proper emergency procedures
Maintain proper par on all operation supplies and departmental supplies while following the budget given to you by the General Manager
Act as a key partner with the General Manager and the operations leadership team, demonstrating a united front committed to providing the best possible guest experience
Actively participate in recruitment, training, scheduling, supervising, coaching, and motivation of all Guest
Services associates in order to create an environment that nurtures ideas and develops a future talent for succession planning in the department
Execute the delivery of property events to in-house guests and future guests
Foster open lines of communication within the department by helping to facilitate daily line ups, weekly leadership meetings, and monthly departmental all staff meetings to create a transparent dialogue amongst the team to voice ideas and concerns while addressing the department’s key priorities
Coach and mentor your team on the development of their skill set, fostering an environment of continuous growth; effectively use corrective action to address root causes of issues, course-correcting any missed opportunities
Partner with Housekeeping and Engineering department heads to ensure hotel facilities and rooms are maintained in optimal condition is emphatic about the smallest detail which may go unseen by the untrained eye
Monitor all reservation channels, verifying that detailed reservation information is collected and handled properly according to standards and protocol
Champion departmental and hotel-wide initiatives and best practices (e.g., Lobby Ambassador, and Manager on Duty programs) by ensuring you take the time to communicate, train, and coach associates on the purpose of each initiative
Maintain regular communication with the General Manager to provide updates, discuss plans, communicate needs, and align on priorities, understanding that flexibility with your responsibilities is paramount to support a successful operation

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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