Top 5 Order admin & customer support specialist Jobs in Alabama

Order Admin & Customer Support Specialist
Plasma Processes LLC —Huntsville, AL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
Quick Apply
3d
Sr. Salesforce Administrator - Remote
Arcoro —Birmingham, AL
- $110,000 - $130,000 a year
- Remote
- System design
- In-person
- Senior level
- Paid holidays
- Disability insurance
Quick Apply
Real Estate Portfolio Specialist - REMOTE
Ryder System —Montgomery, AL
- $50,000 - $65,000 a year
- Full-time
- Remote
- Microsoft Outlook
- Mid-level
- 3 years
- Disability insurance
- Health insurance
8d
Accepting All Resumes Proposals, BD, Finance, IT, Contracts, Program Managers, Engineers, Accounting (Unanet), Analyst, Receptionist
Systems Products and Solutions, Inc —Huntsville, AL
- $12 - $15 an hour
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Logistics Coordinator
Paul Transportation Inc —Vestavia Hills, AL
- $17 - $18 an hour
- Full-time
- Spanish
- English
- Mid-level
- Dental insurance
- Paid time off

Other jobs to consider

Find your next job by exploring related positions.

Order Admin & Customer Support Specialist
Plasma Processes LLC —Huntsville, AL
Bachelor's degree in Business Administration, Communications, Supply Chain, Marketing, or a related field preferred. Excellent attention to detail and accuracy.
Quick Apply
3d
Customer Service Representative/Admin
Rogers Group, Inc. —Tuscumbia, AL
Process incoming invoices from vendors. Take and input customer orders. The successful candidate will have a strong work ethic, intuitive problem- solving…
From $21 an hour

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Order Entry Specialist
The Kingswood Company —Columbus, OH
Enter all orders into our work order entry system, and prepare all logistics and routing documents as needed for production and shipment (BOLs, labels, etc).
$25 - $29 an hour
Quick Apply
11d
Customer Service Representative
NFI Parts —Delaware, OH
Provide customers with technical assistance as required utilizing available resources (Parts manuals, BOM, engineering drawings, vendor manuals, NFP personnel,…
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for order admin & customer support specialist in alabama

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

order admin & customer support specialist jobs near alabama

Senior Companion jobs in New Jersey

Senior Salesforce Administrator jobs in San Francisco, CA

Senior Salesforce Administrator jobs in Schaumburg, IL

Senior Driver jobs in Philadelphia, PA

Senior Salesforce Administrator jobs in Atlanta, GA

Senior Salesforce Administrator jobs in Morrisville, NC

Real Estate Marketing Specialist jobs in Memphis, TN

Real Estate Transaction Coordinator jobs in Seattle, WA

Real Estate Marketing Specialist jobs in Virginia Beach, VA

Real Estate Marketing Specialist jobs in Bloomington, IN

Behavior Intervention Specialist jobs in Dallas, TX

Real Estate Counsel jobs in New York, NY

Real Estate Assistant jobs in Wisconsin

Real Estate Marketing Specialist jobs in Fort Myers, FL

Logistics Coordinator jobs in Gardena, CA

Logistics Coordinator jobs in Manalapan, NJ

Targeted Service Coordinator jobs in Idaho

Logistics Coordinator jobs in Rockford, IL

Clinical Research Coordinator jobs in St. Louis, MO

Logistics Coordinator jobs in Minneapolis, MN

Order Admin & Customer Support Specialist

Plasma Processes LLC -
Huntsville, AL

Quick Apply

Job Details

Full-time
3 days ago

Qualifications

Phone communication
Executive administrative support
Sales quoting

Full Job Description

The Order Administration & Customer Support Specialist is a key member of the Admin team responsible for providing exceptional customer service, managing the order fulfillment process, supporting executive leadership, and serving as the backup to the Inside Sales team for customer quotations.

This role requires a highly organized, educated, and professional individual who excels at multitasking, communicates effectively with customers and internal stakeholders, and thrives in a fast-paced manufacturing and government contracting environment. The successful candidate will also manage special projects assigned by executive leadership while maintaining the highest level of confidentiality and professionalism.

TECHNICAL SKILLS

Exceptional organizational and time management skills. Strong written and verbal communication abilities.
Outstanding customer service and relationshipbuilding skills.
Excellent attention to detail and accuracy.
Ability to prioritize multiple projects with competing deadlines. Strong analytical and problemsolving skills.
Professional judgment and discretion when handling confidential information.
Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Experience using ERP and CRM software.
Ability to work independently while collaborating effectively with crossfunctional teams.

JOB DESCRIPTION

Position Title: Order Administration & Customer Support Specialist

ESSENTIAL DUTIES AND RESPONSIBILITIES - ORDER ADMINISTRATION

Process customer orders accurately from order entry through shipment. Review orders for pricing, product specifications, contract compliance, and delivery requirements. Coordinate with Purchasing, Production, Shipping, Accounting, and Sales to ensure timely order fulfillment. Monitor order status and proactively communicate updates to customers. Maintain accurate customer files and documentation within ERP and CRM systems. Resolve order discrepancies and work collaboratively to ensure customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES - CUSTOMER SUPPORT

Serve as the primary point of contact for customer inquiries regarding orders, pricing, product availability, and shipping. Provide exceptional customer service through timely and professional communication. Build and maintain positive customer relationships. Resolve customer issues efficiently while maintaining a customerfirst mindset. Coordinate with internal departments to meet customer expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES - INSIDE SALES SUPPORT

Serve as backup support for the Inside Sales team by preparing accurate customer quotations. Assist with pricing requests, product information, and proposal preparation. Follow up on customer quotations as requested. Maintain sales records and customer documentation. Support sales initiatives and account management activities as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES - EXECUTIVE ADMINISTRATIVE SUPPORT

Provide administrative support to the President, COO, CFO and Contracts Manager. Prepare reports, presentations, correspondence, and business documents. Coordinate meetings, schedules, and executive communications. Handle confidential information with discretion. Assist with operational planning and executive initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES - GOVERNMENT CONTRACT ADMINISTRATION SUPPORT

Support order administration activities related to government and other contracts. Ensure compliance with customer contract requirements and applicable government regulations. Assist with contract documentation, certifications, and record retention. Coordinate with internal teams to meet contract deliverables and reporting requirements. Maintain familiarity with government procurement processes, including contract modifications, purchase orders, and documentation requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES - PROJECT COORDINATION

Lead and coordinate special projects assigned by executive leadership. Research, organize, and present information for strategic initiatives. Track project milestones and deadlines. Recommend process improvements to enhance operational efficiency. Support crossfunctional business initiatives as needed.

QUALIFICATIONS - EDUCATION

Bachelor's degree in Business Administration, Communications, Supply Chain, Marketing, or a related field preferred. Equivalent combination of education and relevant experience will be considered.

QUALIFICATIONS - EXPERIENCE

Minimum of 5 years of experience in order administration, customer service, inside sales support, executive administration, or operations. Experience supporting executive leadership in a professional business environment. Experience preparing customer quotations and supporting sales operations. Experience working with government contracts and government customers is strongly preferred. Knowledge of government procurement processes, contract compliance, FAR/DFARS requirements, and documentation standards is highly desirable. Manufacturing or industrial products experience preferred.

PREFERRED ATTRIBUTES

Professional, polished, and customerfocused. Selfmotivated with a proactive approach to problem solving. Strong business acumen and executive presence. Adaptable and comfortable working in a dynamic environment. High degree of integrity and confidentiality. Continuous improvement mindset with the ability to streamline processes and improve efficiency.

PHYSICAL REQUIREMENTS

Ability to sit, stand, and use a computer for extended periods. Occasionally lift or move items up to 25 pounds. Ability to communicate effectively in person, by phone, and electronically.

SUCCESS FACTORS

The successful candidate will:

Deliver exceptional customer service that strengthens longterm customer relationships. Ensure customer orders are processed accurately and on schedule. Provide reliable backup support to the Inside Sales team through timely and accurate quotations. Effectively support executive leadership with professionalism and discretion. Successfully manage multiple priorities and executive projects while maintaining attention to detail. Contribute to continuous process improvements that increase operational efficiency and customer satisfaction.

Quick Apply

Refine Your Search

order admin & customer support specialist jobs in alabama