Top 26 Technical support analyst Jobs in Alabama

OT Data Analyst & Application Support
Diversified Gas & Oil Corporation —Birmingham, AL
- On call
- Mid-level
- Office
- SQL
Application Support Analyst II
Jack Henry —Birmingham, AL
- Full-time
- Remote
- Mid-level
- Travel
- Organizational skills
Customer Experience Analyst
Summit 7 Systems —Huntsville, AL
- $50,000 - $60,000 a year
- Full-time
- Remote
- Computer Science
- Office
- Windows
- Dental insurance
- 401(k) matching
Quick Apply
2d
IT Support Analyst
Construction Partners Inc. —Dothan, AL
- On call
- Word processing
- Mid-level
- Travel
- Employee stock purchase plan
- Paid holidays
Quick Apply
2d
Site IT Support Analyst I
Lear Corporation —Vance, AL
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Windows
IT Associate Desktop support analyst
Harris Computer Systems —Mobile, AL
- $22.83 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
Senior Application Support Analyst (Back Office Lending-Credit Unions)
Jack Henry —Birmingham, AL
- $68,700 - $103,150 a year
- Extended hours
- Remote
- 6 years
- Mid-level
- Accounting
IT Support Analyst
Madison Core Laboratories —Huntsville, AL
- $22.00 - $24.75 an hour
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
7d
Service Desk Analyst I
RxBenefits, Inc. —Birmingham, AL
- $23.00 - $27.02 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Disability insurance
- Health insurance
Quick Apply
1d
IT Associate Desktop support analyst
Altera Digital Health Inc. —Mobile, AL
- $22.83 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
Analyst (NEX)
MasTec Inc —Birmingham, AL
- Full-time
- Mid-level
- Organizational skills
- In-person
Tier 2 Service Desk Analyst
Summit 7 Systems —Huntsville, AL
- $50,000 - $60,000 a year
- Full-time
- Remote
- Background check
- Computer Science
- Mid-level
- 401(k) matching
Quick Apply
3h
IT Support Analyst
SouthernCarlson, Inc. —Muscle Shoals, AL
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Dental insurance
Quick Apply
11d
Enterprise Service Desk Analyst
Astrion —Huntsville, AL
- Full-time
- Computer science
- Computer Science
- Mid-level
Computer Support Tech (Help Desk Analyst) (Temp)
University of Alabama at Birmingham —Birmingham, AL
- Temporary
- Ability to lift 50 pounds
- Computer networking
- 1 year
Service Desk Analyst I
CB&S Bank —Russellville, AL
- Full-time
- Inventory management
- Driver's License
- Travel
Quick Apply
Systems Analyst (GOV)
Meriplex Solutions —Huntsville, AL
- Azure
- Writing skills
- Mid-level
Quick Apply
HelpDesk Analyst
Focus —Huntsville, AL
- $15.00 - $15.35 an hour
- Contract
- Computer literacy
- High school diploma or GED
- Associate's degree
Quick Apply
1d
Help Desk / Service Desk Analyst III 4P/767
4P Consulting Inc. —Birmingham, AL
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
5d
TEMPORARY SERVICES: INFORMATION TECHNOLOGY, COMPUTER TECH, SYSTEMS ANALYST
University of Alabama at Birmingham —Birmingham, AL
- Temporary
- Bachelor's degree
- Accounting
- Accounting

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technical support analyst jobs near alabama

OT Data Analyst & Application Support

Diversified Gas & Oil Corporation
Birmingham, AL

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Job Details

Qualifications

Non-technical user support

Full Job Description

Overview:

Diversified Gas & Oil Corporation (“DGOC”) is a wholly-owned subsidiary of Diversified Energy Company PLC, a US-based company listed on the New York Stock Exchange (NYSE) and London Stock Exchange (LSE) under the ticker symbol “DEC”. Diversified Gas & Oil Corporation (DGOC) is an established owner and operator of producing conventional and unconventional natural gas & oil wells and midstream pipelines and compression stations concentrated in the Appalachian Basin in the United States. Headquartered in Birmingham, AL, our field operations are located throughout the Appalachian Basin in the states of Tennessee, Kentucky, Virginia, West Virginia, Ohio, and Pennsylvania. In 2021, Diversified announced our expansion into our Central Regional Focus Area, which includes producing areas within Louisiana, Texas, Oklahoma, and Arkansas.

Responsibilities:

POSITION SUMMARY & RESPONSIBILITIES:

We are seeking an early-career professional who enjoys solving problems, supporting applications, and working with data in an Operations Technology (OT) environment. In this role, you will support OT time-series data and the applications that make it useful—such as our Historian, Grafana dashboards, and ETL/data pipeline tools. You will learn on the job with mentorship, take ownership of tasks, and help deliver reliable insights to teams from the field to leadership.

Special focus to be placed on:

Direct Application Support
Provide frontline (Tier 1) support for OT applications (Historian, Grafana, ETL scheduler/pipelines): triage tickets, investigate issues, and resolve or escalate as needed.
Monitor key jobs, feeds, and dashboards; respond to alerts and incidents to maintain uptime and data freshness.
Perform user administration (access requests, role changes) and small configuration updates under guidance.
Assist with patching, release testing, change management, and user acceptance testing; document runbooks and knowledge-base articles.
Deliver light training and how-to sessions for end users and create quick-start guides.
Data & Reporting
Build clear, user-friendly dashboards and reports that help teams understand operational data.
Assist in automating data flows between systems using established data pipelines.
Help troubleshoot data issues in SCADA feeds and Historian platforms with senior guidance.
Data Quality & Transformation
Support efforts to standardize, validate, and clean incoming data; document data definitions.
Learn to optimize basic SQL queries and dashboards for performance and reliability.
Identify data anomalies and design automated workflows for corrective acctions.
Process Improvement and Automation
Identify and document repetitive workflows.
Work with team members to design, test and implement automation use both traditional and emerging tools.
Collaboration & Process
Work with IT and business partners to maintain OT applications and integrations.
Participate in change management, UAT, and rollout activities; keep stakeholders informed on status and next steps.
Contribute to documentation of data flows, process maps, and system diagrams.

Qualifications:

POSITION REQUIREMENTS:

Bachelor’s degree in Information Systems, Data Science, Engineering, or related field; relevant internships, projects, or equivalent experience welcome.
Customer-first mindset with strong communication skills; comfortable supporting non-technical users.
Curiosity, ownership, and a problem-solving approach; ability to juggle multiple priorities.
Willingness to participate in occasional after-hours/on-call support and travel up to 10% for field visits and training.

Technical Foundations (preferred)

Basic SQL (SELECT, JOIN, WHERE) with interest in learning performance tuning.
Experience with one or more: Grafana, Power BI, Spotfire, or Plotly.
Scripting in Python or PowerShell for light automation.
Familiarity with databases (Postgres/Timescale, Snowflake, MSSQL) and data modeling concepts.
Exposure to SCADA/IoT systems or time-series data and Historian tools is a plus, not required.
Understanding of oil & gas operational concepts is a plus, not required.

Office Physical Requirements and Working Conditions:

Prolonged periods working at a desk in front of a computer.

Additional Requirements:

Must be able to lift up to 15 pounds at a time.

Apply Now

Refine Your Search

technical support analyst jobs in alabama

OT Data Analyst & Application Support

Application Support Analyst II

Customer Experience Analyst

IT Support Analyst

Site IT Support Analyst I

IT Associate Desktop support analyst

Senior Application Support Analyst (Back Office Lending-Credit Unions)

IT Support Analyst

Service Desk Analyst I

IT Associate Desktop support analyst

Analyst (NEX)

Tier 2 Service Desk Analyst

IT Support Analyst

Enterprise Service Desk Analyst

Computer Support Tech (Help Desk Analyst) (Temp)

Service Desk Analyst I

Systems Analyst (GOV)

HelpDesk Analyst

Help Desk / Service Desk Analyst III 4P/767

TEMPORARY SERVICES: INFORMATION TECHNOLOGY, COMPUTER TECH, SYSTEMS ANALYST

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POSITION SUMMARY & RESPONSIBILITIES:

Special focus to be placed on:

POSITION REQUIREMENTS:

Technical Foundations (preferred)

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