Top 1396 Client services Jobs in Alachua, Fl

Customer Service Representative II
Gainesville Regional Utilities —Gainesville, FL
- $20.52 - $28.72 an hour
- Email
- Microsoft Excel
- Microsoft Outlook
- English
- Flexible schedule
10d
Medical Procedure Scheduler Part-time
HCA Florida North Florida Hospital —Gainesville, FL
- Part-time
- Remote
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
3d
Executive Assistant
Legacy Builders —High Springs, FL
- Full-time
- Google Workspace
- Mid-level
- Office
Quick Apply
Radiologic Technologist- NIGHTS- SIGN-ON BONUS $5,000
TridentCare —Gainesville, FL
- Full-time
- Computer literacy
- Writing skills
- Mid-level
- Fuel card
- Paid holidays
Laser Technician/Esthetician
Laser by Nicole —Gainesville, FL
- $18 - $45 an hour
- Part-time
- US work authorization
- In-person
- Communication skills
- Paid training
- Health insurance
Quick Apply
3d
Sr. Universal Banker
Millennium Bank —Gainesville, FL
- Background check
- Basic math
- Pass drug screening
- AD&D insurance
- Paid holidays
Quick Apply
Oncology Infusion RN - OCN Required | $70/Visit | Gainesville, FL
BrightStar Care —Gainesville, FL
- Part-time
- Background check
- Nursing
- RN License
- Flexible schedule
Quick Apply
9d
Automotive Sales Consultant
Murray Automotive Group —Starke, FL
- $40,000 - $150,000 a year
- Full-time
- In person
- Background check
- Dealership
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Social Media and Communications Specialist in Gainesville, FL
The Collier Companies —Gainesville, FL
- Call employer
- Hospitality
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Bookkeeper
Fiore Accounting & Tax Services —Gainesville, FL
- $45,000 - $52,000 a year
- Full-time
- Background check
- Mid-level
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
5d
Residential Plumbing Service Technician
Sunshine Services —Gainesville, FL
- $50,000 - $150,000 a year
- Full-time
- Background check
- Schematics
- Sales
- Fuel card
- Relocation assistance
Quick Apply
Inpatient DRG Reviewer
Zelis —Florida
- $79,000 - $99,750 a year
- Full-time
- LVN
- RN License
- Mid-level
- Paid holidays
- Disability insurance
Licensed Lash Artist - with Lashing Experience $1000 sign on bonus
The Lash Lounge - Butler Town Center —Gainesville, FL
- $30 - $55 an hour
- Part-time
- Cosmetology License
- Sales
- High school diploma or GED
- Paid training
- Employee discount
Quick Apply
Registered Behavior Technician
Behavior Modification Solutions ABA, LLC —Gainesville, FL
- $25 - $30 an hour
- Full-time
- Background check
- Applied behavior analysis
- High school diploma or GED
- Commuter assistance
- Opportunities for advancement
Quick Apply
BCBA and BCaBA Career Opportunity at Team PBS in Florida
Positive Behavior Supports Corporation —Gainesville, FL
- Up to $114,400 a year
- Part-time
- Management
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Civil Engineer
eda consultants, inc. —Gainesville, FL
- Overtime
- Background check
- Construction site
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
TRAVEL RN - CATH LAB
TalentBurst, Inc. —Gainesville, FL
- $2,110 a week
- No weekends
- Acute care
- Surgery
- Hospital
- Health insurance
- Dental insurance
Quick Apply
5d
Architectural Project Manager
Monarch Design Group —Gainesville, FL
- $75,000 - $95,000 a year
- Full-time
- Background check
- 6 years
- Management
- Paid holidays
- Health insurance
Quick Apply
Massage Therapist
Haile Village Spa —Gainesville, FL
- $35,000 - $60,000 a year
- Part-time
- Background check
- Customer service
- In-person
- Paid training
- Health insurance
Quick Apply
Physical Therapist Home Health
Brooks Rehabilitation —Florida
- Part-time
- BLS Certification
- Physical & Rehabilitation Medicine
- Mid-level
- Travel reimbursement
- Continuing education credits
Quick Apply

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client services jobs near alachua, fl

Customer Service Representative II

Gainesville Regional Utilities -
Gainesville, FL

Apply Now

Job Details

$20.52 - $28.72 an hour
10 days ago

Benefits

Flexible schedule

Qualifications

Microsoft Excel
Microsoft Outlook
Word embeddings
Typing

Full Job Description

Location: Gainesville, Florida

Salary Range: $20.52 - $28.72

Posting Summary

Gainesville Regional Utilities (GRU) is seeking a skilled and customer-focused Customer Service Representative II to assist utility customers with accessing services, resolving account concerns, processing payments and service requests, and navigating applicable policies and procedures. This position serves as a primary point of contact for customers and requires the ability to research issues, analyze information, identify appropriate solutions, and accurately document customer interactions.

The ideal candidate will demonstrate strong problem-solving abilities, clear and effective verbal and written communication, excellent time management, and a high level of professionalism. Successful candidates must be able to remain composed in challenging situations, manage multiple priorities, maintain accuracy under pressure, and provide responsive, courteous service in a fast-paced utility environment.

Application Deadline

Application must be received by 11:59pm EDT on Thursday, July 30, 2026. To be considered for this position, testing results must be received by 5pm, Monday, August 3, 2026.

Testing Requirement

Testing results are due by 5pm EDT Monday, August 3, 2026

***Test scores are good for 1 year***
If you have completed testing in the past year, please ensure your scores are emailed to [email protected] before the above deadline.

These are mandatory assessments and must be completed for further consideration for this position.

To be considered for this position you must take and pass the following assessments:

Typing (Passing score is 35WPM; Average Standard Net WPM is the score we go off of)
Word
Excel

IF YOU HAPPEN TO FAIL YOUR TESTING, YOU MAY RETAKE THE TEST AS LONG AS IT IS BEFORE THE DEADLINE

To schedule testing please contact CareerSource North Central Florida by emailing [email protected] your request. They are the test administrator and will be able to assist you with your assessments. This testing is done online.

PLEASE LISTEN TO THE ENTIRE MESSAGE FOR INSTRUCTIONS

FLSA Exemption Status

Non-Exempt

Summary

This is complex, skilled and responsible work assisting utilities’ customers in planning and accessing a variety of services or coordinating operational customer service activities.

Positions allocated to this classification report to a designated supervisor and work under limited supervision. Work in this class is distinguished from other classes by its emphasis on mid-level skilled customer service and technical work in a multiple utility service environment where the focus is customer engagement.

Examples of Work

Essential Functions:

Depending on the area of assignment:

Serves as primary contact to answer, screen, research, inform, advise, record, process, and follow-up all utility customer requests efficiently and expeditiously as received by phone, mail, or personally from citizens, elected officials, agencies, City employees, and clients.

Analyzes income and expense information and provides solutions uniquely suited to individual customers.

Analyzes and maintains customer information to determine deposit requirements and processes utility payments, deposits, permits and services, handling delinquent accounts and resolving customer account disputes.

Assists in emergency storm situations for service restoration.

Correctly applies policies and procedures pertaining to Utilities Customer Service Operations.

Accurately and efficiently obtains and enters customer service information into a customer information system and maintains department records.

Provides customer service training to new employees.

Participates in meetings and prepares reports as requested.

Acts as liaison both internally and externally.

Attends work on a continuous and regular basis.

Non-Essential Functions:

Performs other duties as assigned.

Examples of Work (continued)

Education

Candidate should possess:

a high school degree or possession of an acceptable equivalent diploma; or
an Associate’s degree from an accredited educational institution with major coursework in business administration, public administration, public relations, retain, banking, call centers or utilities (consistent with the needs of the hiring department); or
a Bachelor’s degree from an accredited educational institution with major coursework in business administration, public administration, public relations, or related field.

Experience

Three (3) years of progressively responsible experience in public contact, customer service relations, retail, banking, call centers, or utilities (consistent with the needs of the hiring department) with a High School degree or equivalent; or one year (1) year of experience in public contact, customer service relations, retail, banking, call centers, or utilities (consistent with the needs of the hiring department) with an Associate degree. If a Bachelor’s degree has been achieved in business administration, public administration, public relations, or related field, there is no additional experience required.

GRU Competencies

Adaptability, Flexibility, Fostering Innovation

Contributes to Achieving GRU's Mission: GRU will provide safe, reliable, competitive utility services in an environmentally responsible manner and will actively contribute to the enhancement of the quality of life in our community

Customer Focus

Role Specific Competencies

Accountability & Dependability

Contributes to a Positive Work Environment

Safety

Certifications

None

Knowledge, Skills, and Abilities

Depending on the area of assignment:

Thorough knowledge of office practices and procedures, business English, spelling, and commercial arithmetic.

Basic knowledge of utility services industry, GRU and City operations, and applicable ordinances, policies, and procedures.

Basic knowledge of or ability to learn utilities billing and records policies and procedures.

Basic knowledge of new service procedures and regulations.

Basic knowledge of credit and collections procedures and regulations.

Basic knowledge of or ability to learn government services.

Working knowledge of computers and relevant software including, but not limited to, MS Word, Excel, Outlook, Internet Explorer and SAP.

Ability and willingness to work with customers on a daily basis and remain composed in stressful encounters.

Ability and willingness to remain flexible, positive, and productive in a changing environment.

Ability to use good interpersonal skills through written communications and through oral communications on the telephone and in person.

Ability to exercise independent judgment and initiative in the preparation, filing, tracking, monitoring, and retrieval of customer information.

Ability to work effectively with elected officials, co-workers, charter officers, department heads, representatives of other agencies, other city employees, and the general public in a team environment.

Ability to effectively manage flexible work schedules.

Ability to work under pressure and maintain high level of accuracy.

Ability to prepare and maintain complex records and reports.

Knowledge, Skills, and Abilities (continued)

Physical Requirements

Climbing - Rarely/Never

Driving - Rarely/Never

Far Vision Acuity - Continually

Fine Manipulation - Rarely/Never

Foot or Leg Controls - Rarely/Never

Gross Manipulation - Rarely/Never

Hearing - Continually

Keyboarding - Continually

Lifting or Carrying>50 lbs. - Rarely/Never

Near Visual Acuity - Continually

Normal Color Vision - Continually

Peripheral Vision - Continually

Pushing or Pulling > 50 lbs. - Rarely/Never

Reaching Above Shoulder Level - Rarely/Never

Reaching Overhead-Rarely/Never

Sitting - Continually

Speaking - Continually

Standing or Walking - Occasionally

Stooping, Kneeling, or Crawling - Rarely/Never

Environmental Requirements

Required to work during emergency conditions.

Apply Now

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