Top 25 Technical support Jobs in Alachua, Fl

IT Technician II in Gainesville, FL
The Collier Companies —Gainesville, FL
- Weekends as needed
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
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7d
IT Technician
Meridian Behavioral Healthcare —Gainesville, FL
- $20.69 an hour
- Full-time
- Background check
- Computer Science
- HIPAA
- Travel reimbursement
- Wellness program
Quick Apply
Dynamic Customer Service Professional Inside Sales
Dacasso —Gainesville, FL
- $35,000 - $44,000 a year
- Full-time
- CRM software
- Background check
- Microsoft Excel
- Profit sharing
- Paid holidays
Quick Apply
Service Desk Analyst
City Of Gainesville, FL —Gainesville, FL
- $29.36 - $47.44 an hour
- Weekends as needed
- Computer science
- Clean driving record
- Computer Science
- Wellness program
- Paid holidays
3d
Technical Support Specialist
PARTNERSHIP FOR STRONG FAMILIES INC —Gainesville, FL
- $19.02 - $20.92 an hour
- Full-time
- High school diploma or GED
- Driver's License
- In-person
Quick Apply
4d
Technical Support Specialist
Partnership for Strong Families, Inc. —Gainesville, FL
- $19.02 - $20.92 an hour
- Online Application
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
5d
Service Desk Administrator
Tower Hill Insurance Group LLC —Alachua, FL
- Weekends as needed
- Computer Science
- 5 years
- Office
- Health savings account
- Paid holidays
10d
DISTRIBUTED COMPUTER SYSTEMS ANALYST - 60067804
The State of Florida —Gainesville, FL
- $43,600 - $50,000 a year
- Call employer
- Background check
- Mid-level
- Windows
Technical Support Specialist
Sandvik —Alachua, FL
- Online Application
- Classroom
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Technician - IT
Meridian Healthcare —Gainesville, FL
- $20.69 an hour
- Full-time
- Background check
- Computer Science
- HIPAA
- Travel reimbursement
- Wellness program
IT Technician Level II
Technogroup Inc —Gainesville, FL
- $50,000 - $65,000 a year
- Full-time
- Driver's License
- Mentoring
- In-person
- 401(k)
- Paid time off
Quick Apply
Federal Work Study - Student Assistant (Enrollment Management IT)
University of Florida —Gainesville, FL
- $14 an hour
- Part-time
- Office
- Windows
- Driver's License
Implementation Specialist (UKG Ready required)
Payroll Office of America, LLC —Gainesville, FL
- $28 - $40 an hour
- Full-time
- Mid-level
- 3 years
- Business development
- Paid holidays
- Health insurance
Quick Apply
IT Federal Work Study - Student Assistant - College of Pharamcy
University of Florida —Gainesville, FL
- $15 an hour
- Part-time
- Office
- University
- US work authorization
5d
Lead Customer Service Advisor
The Pep Boys Manny Moe & Jack LLC —Gainesville, FL
- $14 - $18 an hour
- Weekends as needed
- Sales
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
13d
VistA Technical Subject Matter Expert (SME) - Tier 2 Support (Remote/Part-Time)
Govcio LLC —United States
- $65 - $70 an hour
- Part-time
- Remote
- 11+ years
- Bachelor's degree
- Mentoring
6h

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technical support jobs near alachua, fl

IT Technician II in Gainesville, FL

The Collier Companies -
Gainesville, FL

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Job Details

Full-time
7 days ago

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Endpoint Security
Mobile device support
IT user and group management
GPO
Enterprise software
Equipment troubleshooting
Application deployment
Public Cloud
Internal employee customer service
Cloud service support
Desktop (troubleshooting support)
Azure AD
Customer support ticket management
macOS administration
SharePoint
UEM
System deployment
Access control management
VPN management
Identity and access management (IAM) solutions
Intune
IT department experience
Ticketing system technical support

Full Job Description

The Collier Companies is seeking an IT Help Desk Technician to join our team!

This is an on-site role, reporting from one of The Collier Companies’ Home Office in Gainesville, which offers beautiful natural areas, a temperate climate, and tremendous educational, cultural, and commercial opportunities. Gainesville was recently ranked as one of the top 10 places to live in the United States.

We are seeking a highly motivated and technically skilled IT Technician II to join our onsite Information Technology team. This role is responsible for providing advanced Level II/III technical support for end users, endpoint systems, Microsoft cloud platforms, and enterprise applications across the organization.

The ideal candidate will possess strong experience supporting Microsoft 365, Azure, endpoint management technologies, and mixed operating system environments. This position serves as a technical escalation resource for the Help Desk team and requires excellent troubleshooting, communication, and customer service skills. Candidates should be comfortable operating in a fast-paced environment while maintaining a high standard of technical support and professionalism.

Perks – The Good Stuff:

The Collier Companies 401k match is 100% of your contribution up to 10% of your gross income.
Up to 24 days off during your first year with an annual increase!
Stylish TCC logo attire provided.
Comprehensive medical, dental & vision insurance.
Group & supplemental life insurance policy options.
Healthcare reimbursement account & legal services insurance.
Career growth opportunities.
Industry education opportunities.

Primary Responsibilities

Provide advanced onsite Level II/III support for desktops, laptops, mobile devices, printers, conferencing systems, and peripheral hardware
Troubleshoot and resolve escalated hardware, software, authentication, connectivity, and endpoint management issues
Administer and support Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, and Azure Active Directory (Entra ID)
Deploy, configure, maintain, and troubleshoot Windows 10/11 and macOS systems in an enterprise environment
Manage endpoint provisioning, configuration policies, compliance, and device security through Microsoft Intune
Utilize Zendesk ticketing platform to document incidents, service requests, asset tracking, and resolution details
Support user account lifecycle management including onboarding, offboarding, MFA setup, permissions, and access control
Assist with endpoint security remediation, patch management, software deployment, and vulnerability mitigation
Collaborate with infrastructure, networking, and cybersecurity teams on operational support and project initiatives
Maintain technical documentation, knowledge base articles, and standard operating procedures
Monitor ticket queues and ensure service level expectations are consistently achieved
Participate in system upgrades, deployments, migrations, and IT improvement initiatives

Required Qualifications

Minimum 3+ years of professional IT support experience in a corporate or enterprise environment
Minimum 3+ years of hands-on experience supporting Microsoft 365 and Microsoft Azure environments
Strong technical knowledge of:
- Windows 10 and Windows 11 administration and troubleshooting
- Microsoft Intune / Endpoint Manager
- Azure Active Directory (Entra ID)
- Microsoft 365 administration and support
- Desktop imaging, software deployment, and endpoint configuration
Experience supporting macOS devices in a business environment
Experience utilizing Zendesk or similar ITSM/ticketing platforms
Understanding of Active Directory, group policy, account administration, and endpoint security best practices
Working knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VPN, and wireless connectivity troubleshooting
Strong analytical, troubleshooting, and problem-solving abilities
Excellent written and verbal communication skills
Demonstrated commitment to delivering exceptional customer service and end-user support

Preferred Qualifications

Experience with endpoint protection and vulnerability management solutions
Experience supporting hybrid and remote workforce environments
Familiarity with scripting or automation tools such as PowerShell is a plus
Experience working within structured ITIL or service management environments

Highly Desired Certifications

Microsoft Certified: Modern Desktop Administrator Associate
Microsoft 365 Certified
Azure Fundamentals or Azure Administrator Associate

Desired Certifications

CompTIA A+
CompTIA Network+
CompTIA Security+

Soft Skills & Attributes

Customer-focused mindset with strong interpersonal skills
Ability to communicate technical concepts to non-technical users
Strong organizational and time management skills
Ability to manage multiple priorities and escalations effectively
Self-motivated with the ability to work independently and collaboratively
Strong attention to detail and commitment to operational excellence

Work Environment

Full-time onsite position
Participation in a rotating weekly on-call schedule for after-hours support and incident response is required
Occasional evening or weekend work may be required for maintenance windows, upgrades, or critical issue resolution
Ability to lift and transport IT equipment including desktops, monitors, and related hardware as needed

Our Culture – How We’re Different:

The Collier Companies is a fast-growing company that fosters a professional attitude and a strong team spirit. We are committed to training our teams well, honoring their achievements, and promoting from within. Our team is highly focused on both personal and professional growth, building a strong relationship with our residents, and creating an environment that each of our residents can call home.

At The Collier Companies, we recognize TEAM MEMBERS for being the foundation of our success which aligns with our internal mission statement PROUDLY SUPPORTING OUR TEAM MEMBERS IN BECOMING THEIR BEST SELVES.
Our external mission is PROUDLY MAKING YOUR HOME THE HEART OF OUR BUSINESS.
We are good STEWARDS to each other, believe in collaboration and support one another to achieve our missions.
We PRIDE ourselves on working and growing with the principles taught in “The 7 Habits of Highly Effective People”, written by Stephen Covey.
The Collier Companies Team Members are committed to CANI (Constant & Never-Ending Improvement) & to utilizing our I&R (Initiative & Resourcefulness) to find solutions that are BOTH E&E (Efficient & Effective) that we implement via IIT (I Intend To ____)
We are committed to ONGOING LEARNING – At The Collier Companies & sponsor book clubs, training, and mentorship to support the professional and personal growth of our team.
We also have our internal learning program called Collier College that is based on the structure and teachings from the Nathan Collier Master of Science in Real Estate program at the University of Florida.
GROWTH – We have a goal to double in size within the coming decade! Our team members have a FIRE IN THE BELLY and hold the torch with a BURNING SENSE OF URGENCY!
We bring STABILITY into the marketplace and to our residents with a LONG-TERM HOLD strategy. This benefits our human capital, finances, and customer experience.
ROOTED – We are privately owned and have been in business since the 1970’s. We currently own and manage over 12,000 apartment homes and we’re pacing over 1,000 new apartment home construction starts each year.

At The Collier Companies, it is all about people. Our Residents depend on us to be observant, interested in their lives, and quick to respond to their needs. We enjoy working with them and with each other. Every day is different: rewarding, challenging, and fun. When someone lives in one of our communities, they are entrusting us with providing their Home, something fundamental to their emotional, spiritual, and physical well-being and we consider that both a wonderful Honor and a significant Duty that we are passionate about. We ask all that join us to commit to doing likewise.

PROUDLY MAKING YOUR HOME THE HEART OF OUR BUSINESS WHILE SUPPORTING TEAM MEMBERS TO BECOME THEIR BEST SELVES

Background checks are an employment requirement. Upon submission of your application, you will be invited to complete our candidate assessment.

These are required steps in the hiring process.

The Collier Companies is an Equal Opportunity Employer

#LI-Onsite

#LI-DNP

#INDHP

Quick Apply

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technical support jobs in alachua, fl

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DISTRIBUTED COMPUTER SYSTEMS ANALYST - 60067804

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