Team Member
About Us: At Grain & Berry, we inspire to build healthy communities by offering farm fresh and delicious food in a warm and friendly setting. Our menu includes handcrafted superfood bowls, smoothies, juices, toasts, and more, made with wholesome ingredients. We are looking for enthusiastic and reliable individuals to join our team.
If you’re excited to join our fast-growing, health-focused brand and are ready to make an impact, we’d love to hear from you! Please submit your resume and availability.
Job Description:
As a Team Member, you will play an essential role in providing a friendly, welcoming, and efficient customer experience. You’ll be responsible for taking orders from guests, preparing food and beverages, maintaining a clean workspace, and adhering to health and safety regulations. This position is perfect for individuals who are team-oriented, customer-focused, and passionate about health-conscious dining. Must be able to work well within and contribute to a strong team environment.
Grain and Berry is rapidly expanding, providing valuable career growth and leadership opportunities to employees who show initiative and are willing to learn.
Responsibilities:
- Greet guests in a warm and friendly manner, ensuring a positive customer experience.
- Take and prepare food and drink orders according to company recipes and standards.
- Accurately charge for orders and handle transactions promptly and courteously.
- Ensure compliance with all health and safety regulations, company policies, and operational procedures.
- Perform side duties including cleaning, cutting fresh fruit and vegetables, washing dishes, and taking out trash.
- Assist with inventory management by restocking items as needed.
- Maintain a clean and organized workspace, including sanitizing surfaces regularly.
- Support team members during peak hours to ensure smooth operations.
- Other duties as assigned by the store management.
Qualifications:
- Previous experience in the food service industry is a plus, but not required.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Must be reliable, punctual, and able to work a flexible schedule, including weekends and holidays.
- Ability to stand for long periods of time and perform physically demanding tasks such as lifting up to 25 lbs.
What We Offer:
- Flexible scheduling.
- Opportunity for growth within the company.
- Employee discounts on meals and beverages.
- Positive, team-oriented work environment.
Shift Lead
About Us:At Grain & Berry, we inspire to build healthy communities by offering farm fresh and delicious food in a warm and friendly setting. Our menu includes handcrafted superfood bowls, smoothies, juices, toasts, and more, made with wholesome ingredients. As a quickly growing health food franchise, we are looking for motivated individuals to join our team and lead by example. The Shift Lead position is a leadership role, responsible for ensuring smooth operations and supporting team members during shifts.
If you are a natural leader and passionate about working in a health-conscious, fast-paced environment, we’d love to hear from you! Please submit your resume and availability for consideration.
Job Description:
As a Shift Lead, you will be responsible for overseeing daily operations and leading the team during assigned shifts. This role is ideal for candidates who have a passion for customer service and are proficient in taking charge of their shift, providing direction to team members and following up to make sure the job is done correctly. Forward thinkers who take action to remove obstacles before they become operational problems will excel in this position.
Responsibilities:
- Lead and manage team members during your shift, ensuring smooth and efficient operations.
- Provide direction and support to team members, fostering a positive and collaborative work environment.
- Handle guest service issues or escalations promptly and professionally.
- Ensure food and beverage orders are prepared accurately and according to company standards.
- Oversee compliance with health and safety regulations, ensuring a clean and safe environment.
- Assist with employee training and development to ensure high performance across the team.
- Open or close the store as needed, following established procedures.
- Monitor inventory levels and communicate with management regarding stock needs or discrepancies.
- Manage cash handling and ensure proper accounting for all transactions.
- Maintain a clean and organized workspace, delegating side duties such as cleaning, dishwashing, and trash removal.
- Step in to perform any duties assigned to team members during peak hours or staffing shortages.
- Other responsibilities as assigned by the store manager.
Qualifications:
- Previous experience in the food service industry is required, with at least 6 months in a leadership or supervisory role.
- Strong leadership skills and ability to manage a team effectively.
- Excellent communication, problem-solving, and customer service skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Must be reliable, punctual, and able to work a flexible schedule, including weekends and holidays.
- Comfortable with cash handling and basic inventory management.
- Ability to stand for long periods of time and perform physically demanding tasks such as lifting up to 25 lbs.
What We Offer:
- Leadership training and development opportunities.
- Flexible scheduling.
- Employee discounts on meals and beverages.
- Supportive, team-oriented work environment.
General Manager
About Us:At Grain & Berry, we inspire to build healthy communities by offering farm fresh and delicious food in a warm and friendly setting. Our menu includes handcrafted superfood bowls, smoothies, juices, toasts, and more, made with wholesome ingredients. As a quickly growing health food franchise, we are looking for a dedicated and experienced General Manager to lead operations and drive success at our location. The General Manager is responsible for overseeing all aspects of the store, from staff management to ensuring outstanding customer experiences and efficient store operations.
If you are an experienced leader with a passion for the health food industry and operational excellence, we invite you to apply for the General Manager position at Grain & Berry. Please submit your resume and cover letter outlining your relevant experience and why you're the perfect fit for our team.
Job Description:
As the General Manager, you will oversee all daily operations, ensuring that the store runs smoothly, profitably, and according to company standards. You will lead the team by example, maintaining a positive environment, ensuring compliance with health and safety regulations, and meeting operational goals. This role requires strong leadership, problem-solving skills, and a commitment to delivering exceptional customer service.
Responsibilities:
- Leadership & Staff Management:
- Recruit, hire, train, and retain a high-performing team of employees, ensuring all team members are aligned with the company's values and goals.
- Provide coaching, feedback, and professional development to employees and shift leads to foster a productive and positive work environment.
- Ensure that all employees adhere to company policies, procedures, and standards.
- Lead by example, demonstrating excellent customer service and operational excellence.
- Operations & Store Management:
- Oversee all aspects of store operations, including opening and closing procedures, food preparation, cleanliness, and quality control.
- Manage the scheduling of employees to ensure adequate staffing levels during peak and non-peak hours while controlling labor costs.
- Ensure compliance with all health and safety regulations, food safety standards, and cleanliness protocols.
- Conduct regular store inspections and audits to ensure standards are consistently met.
- Customer Service:
- Handle guest complaints or issues, ensuring customer satisfaction by resolving concerns quickly and professionally.
- Foster a welcoming and positive guest experience, ensuring that all customers are greeted warmly and served promptly.
- Drive customer loyalty through exceptional service and engagement, contributing to repeat business and customer retention.
- Financial Management:
- Manage store financials, including tracking daily sales, controlling costs, and managing profit and loss (P&L) statements.
- Develop and execute plans to achieve financial targets and ensure profitability.
- Accurately manage cash handling procedures, including deposits, cash drawer management, and bank reconciliations.
- Inventory & Ordering:
- Monitor inventory levels and manage ordering of supplies and products to ensure optimal stock levels without over-ordering or waste.
- Conduct regular inventory counts, manage food cost control, and minimize waste.
- Build and maintain relationships with vendors to ensure timely deliveries and cost-effective sourcing of ingredients and supplies.
- Marketing & Community Engagement:
- Implement local marketing strategies and participate in promotional events to increase brand awareness and sales.
- Foster relationships within the community to drive catering business, partnerships, and brand visibility.
- Ensure the store is aligned with national and local marketing campaigns and promotions.
Qualifications:
- 2+ years of experience as a General Manager or in a leadership role within the quick-service restaurant industry.
- Strong leadership skills with experience managing and developing a team.
- Proven track record of achieving operational and financial goals.
- Excellent customer service and communication skills.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Strong knowledge of health and safety regulations and food safety standards.
- Experience with P&L management and financial reporting.
- Ability to work a flexible schedule, including weekends, evenings, and holidays.
- Proficiency in restaurant management software, inventory management, and cash handling procedures.
- High school diploma or equivalent; college degree in business or hospitality management is a plus.
What We Offer:
- Competitive salary and bonus opportunities.
- Opportunity for growth within the company.
- Employee discounts on meals and beverages.
- A dynamic, fast-paced, and health-conscious work environment.
Pay: From $14.00 per hour
Work Location: In person
