Top 64 Call center representative Jobs in Alameda Ca

Call Center Representative
DISCOUNT PLUMBING —Daly City, CA
- $23 - $24 an hour
- Full-time
- Background check
- Spanish
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Call Center Representative
Jazz Home Services —Pleasanton, CA
- $18 - $22 an hour
- Weekends as needed
- Customer service
- English
- Residential
- Paid holidays
- Disability insurance
Quick Apply
Customer Care/ Dispatcher
Pacific Office Automation —Pleasanton, CA
- $20 - $24 an hour
- Organizational skills
- 1 year
- Leadership
- Health savings account
- Health insurance
Quick Apply
5d
Call Center Representative
Planet Fitness —Oakland, CA
- Computer literacy
- High school diploma or GED
- Cash register
Quick Apply
Pension Call Center Representative
UFCW EMPLOYERS BENEFITS PLANS OF NORTHERN CA —Concord, CA
- $32.66 an hour
- Full-time
- Background check
- Word processing
- Pass drug screening
- Free parking
- Health insurance
Quick Apply
Patient Services Representative II, Gastroenterology Call Center
Sutter Health —San Francisco, CA
- $30.34 - $37.92 an hour
- 8 hour shift
- Microsoft Outlook
- Writing skills
- High school diploma or GED
Call Center Representative
Washington Health Medical Group —Fremont, CA
- $27 - $34 an hour
- Full-time
- Ability to walk for extended periods
- High school diploma or GED
- Epic
Quick Apply
Call Center Agent
Health Right 360 —San Francisco, CA
- $22.05 - $24.15 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Paid holidays
Quick Apply
Customer Support Representative
Smoakland Supply Corp —Oakland, CA
- $20 an hour
- Part-time
- Sales
- Customer service
- Computer skills
- Dental insurance
- Vision insurance
Quick Apply
Bilingual Healthcare Call Center Representative (Spanish Speaking)
Pair Team —San Francisco, CA
- $25 an hour
- Email
- Remote
- Background check
- Spanish
- HIPAA
- Dental insurance
- 401(k)
Quick Apply
Member Service Representative Level 1 (Pleasanton, CA)
BeneSys, Inc. —Pleasanton, CA
- $34.12 an hour
- Full-time
- Microsoft Word
- Basic math
- High school diploma or GED
- Paid jury duty
- AD&D insurance
Quick Apply
INR Customer Care Representative
Philips —Pleasanton, CA
- $20 - $31 an hour
- Full-time
- Office
- High school diploma or GED
- US work authorization
- Health savings account
- Employee stock purchase plan
Patient Support Specialist
PHIL —San Francisco, CA
- $20 - $21 an hour
- Overtime
- Remote
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Call Center Agent
PROVIDENT CREDIT UNION —Redwood City, CA
- $27.50 - $42.31 an hour
- Full-time
- English
- Research
- Windows
- AD&D insurance
- Paid holidays
Quick Apply
On Call Residence Custodial & Desk Representative - UNION
YMCA of the East Bay —Berkeley, CA
- $19.61 - $27.58 an hour
- Part-time
- Microsoft Word
- Hospitality
- 18 years or older
- Opportunities for advancement
Member Services Representative – Temporary Full Time
CCHP Health Plan —San Francisco Bay Area, CA
- $24.00 - $39.39 an hour
- 8 hour shift
- Spanish
- English
- Research
Quick Apply
CUSTOMER EXPERIENCE CENTER REPRESENTATIVE
ROYAL AUTO GROUP OF SAN FRANCISCO —San Francisco, CA
- Full-time
- Computer skills
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Healthcare Customer Service Coordinator
IVI RMA North America —San Francisco, CA
- $22 - $24 an hour
- Urgently hiring
- High school diploma or GED
- Analysis skills
- Organizational skills
- AD&D insurance
- Paid holidays
Quick Apply
Clinical Support Specialist
PHIL —San Francisco, CA
- $26 - $28 an hour
- Full-time
- Remote
- Continuous improvement
- 2 years
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Technical Support Representative
Lifted, an Upwork Company™ —San Francisco, CA
- Contract
- Remote
- Computer literacy
- Mid-level
Quick Apply

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Call Center Representative

DISCOUNT PLUMBING
Daly City, CA

Quick Apply

Job Details

Full-time
$23 - $24 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement

Qualifications

Spanish
Teamwork
Interpersonal skills
Customer service
Call center experience
English
Dispatching
Attention to detail
Customer issue escalation
Appointment scheduling
Customer information system software

Full Job Description

Overview

Discount Plumbing is not just another Plumbing Service Provider - we're a team of passionate professionals dedicated to delivering exceptional service to our valued customers. We're passionate about people, collaborative in our approach, and believe in staying scrappy while having fun. Here, you'll find a work environment that feels like family, where every team member is valued and empowered to succeed.

Currently seeking a full-time Call Center Representative who is responsible for delivering an exceptional customer experience by serving as first point of contact for our customers. This role will handle inbound calls, schedule appointments, provide service support and ensure all customer interactions are handled with professionalism, accuracy and a solution focused mindset.

What We Offer!

Industry-leading benefits package
Medical, Dental, and Vision
Employee Discounts
Career growth opportunities
Paid Vacation
Paid Holidays
401(k), IRA

Key Responsibilities:

Respond to customer inquiries via phone, email, SMS etc. with professionalism, accuracy, and urgency.
Provide clear information on plumbing products, services, maintenance plans, warranties, and company policies.
Assist customers with placing orders, scheduling appointments, and processing returns or exchanges.
Handle and resolve customer concerns with empathy, confidence, and strong problem-solving skills.
Offer basic troubleshooting support for plumbing products and guide customers through simple installation or maintenance steps.
Coordinate with technical teams for advanced troubleshooting and service needs.
Escalate complex situations to the appropriate department or manager when needed.
Ensure accurate processing of customer orders and timely fulfillment.
Monitor order status, proactively communicate updates, and set clear expectations with customers.
Maintain and update customer accounts and records within the CRM system.
Provide customers with information about promotions, discounts, maintenance plans, and new product offerings.
Help customers choose the right service or product based on their needs. No hard sales, but confident guidance encouraged.
Identify opportunities to enhance the customer’s experience and strengthen loyalty.

Qualifications

Must be able to speak Spanish and English fluently
1–2 years of Call Center experience; Plumbing or home-services industry experience is a strong plus.
Great Personality is a must
Familiarity with Plumbing or terminology preferred; willingness to learn quickly is essential.
Excellent verbal and written communication skills.
Strong problem-solving abilities and a calm, professional approach to conflict resolution.
Comfortable working in a fast-paced environment with high call volume.
Proficient with customer service tools, CRM systems, and standard office software.
Ability to multitask effectively while maintaining accuracy and attention to detail.
Positive attitude, team-oriented mindset, and commitment to delivering exceptional customer experiences.
Sales or upselling experience not required, but a natural ability to guide customers toward the right solutions is a plus.

Physical Demands:

Stand/Sit: Must be able to remain in stationary position 50% of the time
May be required to bend, climb (Stairs/Ladders), do repetitive motion, kneel, reach, squat, stand, crawl, walk, and run
May be required to drive and sit for long periods of time
Must be able to maneuver up to 25 lb. by lifting, carrying, pushing

Discount Plumbing is an equal opportunity employer. We provide equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability. We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $23.00 - $24.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Are you fluent in Spanish?
Are you fluent in English?
Are you able to work Saturdays or Sundays?

Experience:

Call center: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

call center representative jobs in alameda ca

Call Center Representative

Call Center Representative

Customer Care/ Dispatcher

Call Center Representative

Pension Call Center Representative

Patient Services Representative II, Gastroenterology Call Center

Call Center Representative

Call Center Agent

Customer Support Representative

Bilingual Healthcare Call Center Representative (Spanish Speaking)

Member Service Representative Level 1 (Pleasanton, CA)

INR Customer Care Representative

Patient Support Specialist

Call Center Agent

On Call Residence Custodial & Desk Representative - UNION

Member Services Representative – Temporary Full Time

CUSTOMER EXPERIENCE CENTER REPRESENTATIVE

Healthcare Customer Service Coordinator

Clinical Support Specialist

Technical Support Representative

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