Trident Seafoods is North America's largest vertically integrated seafood harvesting and processing company. Trident is a privately held, 100 percent USA-owned company with global operations in 6 countries and serves customers in almost 60 countries. Headquartered in Seattle, Washington (USA), Trident employs approximately 7,700 people worldwide each year and partners with over 2,700 independent fishermen and crewmembers in Alaska. Trident catches and processes virtually every commercial species of salmon, whitefish, and crab harvested in the North Pacific and Alaska. The global supply chain also encompasses cultured and wild species sourced from an international network of trusted suppliers.
Summary:
The Food Safety and Quality Assurance (FSQA) Manager is responsible for oversight of site food safety, quality, and GFSI (BRC) programs for assigned locations. Key duties include ensuring adherence to product specifications and compliance with state and federal regulations governing seafood processing, food manufacturing, and thermal processing operations.
The position ensures that assigned sites meet all applicable state and federal regulatory requirements, including NOAA Seafood Inspection Program standards, while also providing subject matter expertise (SME) to support customer requirements, including information submissions and specification conformance.
This position requires significant travel and operational support aligned with seasonal production demands. The role follows a rotational schedule of approximately 3.5–4 months on-site in Alaska followed by a one-month break, supporting two primary production seasons (A and B) within a plant that operates approximately 10 months per year. During active production periods, the FSQA Manager is expected to provide onsite leadership to support peak operations and may also be required to assist other company facilities based on business needs, as directed by Plant Management and Corporate FSQA leadership.
Essential Functions: (Responsibilities, Tasks, Supervisory Needs)
- Leads the implementation, verification, and continuous improvement of HACCP and Sanitation Programs, including ensuring effective training and competency of FSQA staff in CCP monitoring and GMP compliance
- Oversees product monitoring, inspection, and evaluation programs to ensure product wholesomeness, integrity, and conformance to established specifications
- Directs and develops FSQA supervisors, technicians, and key personnel, ensuring appropriate training and execution of processes impacting food safety, quality, and sanitation
- Serves as the primary representative for all aspects of the site Quality Assurance Program during regulatory, customer (2nd party), and third-party (BRC/GFSI) audits
- Ensures plant-wide training programs effectively communicate and reinforce sanitation and employee hygiene standards across all production personnel
- Communicates and escalates any conditions that may adversely impact product safety, legality, or quality to Plant Management and Corporate FSQA leadership
- Maintains oversight of applicable regulatory and certification programs, ensuring sustained compliance and readiness
- Leads and/or oversees special technical and production-related projects across facilities as required by business needs
- Oversees customer compliance activities, including management of customer-required documentation and web-based platforms (e.g., COAs, COCs), and ensures accurate, timely submission of technical information
- Partners with cross-functional teams (Sales, Marketing, Customer Service) to address customer inquiries, concerns, and technical requirements
- Ensures coordination, collection, and dissemination of food safety and quality information in support of customer needs
- Maintains site-level responsibility for electronic information exchange systems where applicable
- Oversees and ensures timely response to customer complaints in accordance with company procedures, including investigation, root cause determination, and corrective action implementation
- Fosters a culture of professionalism and respect in all interactions with employees, customers, and external partners
The essential functions listed above are not exhaustive. The organization may assign other duties as needed to meet business requirements. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Travel/On-Call Requirements: This position is based in Sand Point, Alaska and may be required to travel to other Alaska plants, up to 10%
Employees working in Alaska are advised to have medical insurance coverage which is valid in the State of Alaska. Trident Seafoods offers a comprehensive and quality benefits package. More information can be found at https://www.tridentseafoods.com/benefits.
