Position Summary
Terrain Park Attendants are responsible for the daily inspection, maintenance, construction, and repair of terrain park features, signage, fencing, and related infrastructure. This position supports a safe and positive guest experience by monitoring terrain park conditions, promoting park safety and etiquette, assisting with events, and serving as an on-snow resource for guests. Terrain Park Attendants work closely across Mountain Operations and other departments to maintain terrain parks in accordance with established safety and operational standards.
Essential Duties and Responsibilities
The essential functions include, but are not limited to, the following:
Guest Services
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Maintain a visible on-snow presence as a park ambassador.
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Engage with guests to promote safe use of features and encourage positive experiences.
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Gather guest feedback on park features and overall experience.
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Model professionalism, respect, and exceptional service with guests and coworkers.
Team & Event Support
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Assist with designing, building, and maintaining terrain park features and trails.
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Support special events, competitions, and photo shoots in the park and across the mountain.
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Collaborate with grooming and mountain operations teams to ensure safe and functional conditions.
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Promote teamwork, innovation, and fun by contributing ideas and stepping in to help where needed.
Safety & Compliance
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Open and close terrain parks daily, following established procedures.
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Inspect, maintain, and repair park features, signage, fencing, and trail markings.
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Conduct daily safety checks and address hazards immediately.
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Enforce the SMART STYLE safety code and all terrain park rules.
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Maintain accurate logs of inspections, maintenance, and safety observations.
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Set up and remove flags, banners, and trail markings as directed.
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Install and maintain closures, fencing, signage, and event materials using appropriate tools.
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Ensure terrain park areas remain clean, safe, and organized throughout the day.
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Use of terrain park features while on duty is limited to brief, task-specific, job-related testing for inspection, maintenance, and safety verification purposes only.
Minimum Qualifications
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High school diploma or equivalent preferred.
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Must pass a ski/snowboard test demonstrating expert-level ability.
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Ability and willingness to work up to 40 hours per week, including weekends, evenings, and holidays.
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Prior experience in a terrain park or mountain operations environment preferred.
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Ability to perform strenuous physical labor, lift 50+ lbs, and work in inclement weather conditions.
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Must be comfortable testing features such as rails, boxes, and tabletops.
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Ability to ski/snowboard while carrying hand tools (rakes, shovels, drills, etc.).
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Strong communication skills and ability to engage with guests professionally.
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Ability to work independently with minimal supervision.
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Good judgment and ability to react quickly under pressure.
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Ability to follow oral and written instructions and maintain organized records and logs.
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Dependable and punctual, with a strong work ethic and positive attitude.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. Proper cold-weather clothing, protective gear, and adherence to safety procedures are required to ensure personal well-being and maintain safe operations in challenging conditions. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee must be able to lift, push, pull, or carry objects, use abdominal and lower back muscles to provide support over time without fatigue, and effectively jump, sprint, or throw an object. Excellent stamina is required. The employee regularly works near moving mechanical parts and in outside conditions that include inclement weather, heat, cold, humidity, and exposure to snow/ice.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
The company is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable.
