Top 68 Patient representative Jobs in Alaska

Referral Specialist
Alaska Facial Plastic Surgery & ENT —Anchorage, AK
- From $54,080 a year
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Health insurance
- 401(k)
Quick Apply
9d
Patient Experience Specialist
Radiation Billing Solutions Inc —Juneau, AK
- Full-time
- Bachelor of Science
- Medical office experience
- Administrative experience
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7d
A/R Billing Specialist
Procare Home Medical —Anchorage, AK
- $18 - $21 an hour
- Full-time
- Research
- Office
- 1 year
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Patient Services Representative
Alaska Center for Dermatology —Anchorage, AK
- $20 an hour
- 8 hour shift
- Microsoft Office
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
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Patient Services Representative
Vera Whole Health, Inc. —Anchorage, AK
- $22 - $33 an hour
- Full-time
- CPR Certification
- Current TB test
- Inventory management
- Paid holidays
- Health insurance
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Patient Financial Services Representative I
ANCHORAGE NEIGHBORHOOD HEALTH CENTER INC —Anchorage, AK
- $21.80 - $32.70 an hour
- Full-time
- Customer service
- Computer literacy
- HIPAA
Patient Access Representative I
Arctic Slope Native Association LTD —Barrow, AK
- $29.28 - $32.32 an hour
- Full-time
- Hospital
- Word processing
- Computer literacy
Quick Apply
8d
Patient Scheduler - Providence Imaging Center
Providence —Anchorage, AK
- $20.19 - $30.26 an hour
- 8 hour shift
- Clinic
- Fair chance
- Radiology
- Paid parental leave
- Paid holidays
8d
Customer Service Representative
Hillside Pet Clinic —Anchorage, AK
- Full-time
- 1 year
- Entry level
Patient Access Representative
Bristol Bay Area Health Corporation —Dillingham, AK
- Full-time
- High school diploma or GED
- ER
- Entry level
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Patient Representative Specialist
SouthEast Alaska Regional Health Consortium —Juneau, AK
- $25.00 - $31.88 an hour
- 8 hour shift
- Computer literacy
- BLS Certification
- Office
- Paid parental leave
- Disability insurance
Quick Apply
Patient Access BH 1
KETCHIKAN INDIAN CORPORATION —Ketchikan, AK
- $21.22 - $31.83 an hour
- Full-time
- Writing skills
- HIPAA
- High school diploma or GED
Motor Vehicle Customer Service Representative 2
State of Alaska —Bethel, AK
- $36.23 an hour
- Overtime
- Background check
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Scheduling Specialist
OrthoAlaska LLC —Anchorage, AK
- Full-time
- Surgery
- Entry level
- Under 1 year
- Profit sharing
- Health savings account
Quick Apply
Travel Coordinator
Tanana Chiefs Conference —Alaska
- Extended hours
- Microsoft Word
- Background check
- Customer service
Receptionist
OrthoAlaska LLC —Wasilla, AK
- Full-time
- Surgery
- Communication skills
- Entry level
- Profit sharing
- Health savings account
Quick Apply
1d
Patient Services Representative - I/II
Interior Community Health Center —Fairbanks, AK
- $24 an hour
- Full-time
- Dental office
- Microsoft Excel
- High school diploma or GED
Quick Apply
Registrar
Arctic Slope Native Association LTD —Barrow, AK
- $33.59 - $37.08 an hour
- Full-time
- Hospital
- Word processing
- Computer literacy
Quick Apply
Patient Account Representative - PCA
OrthoAlaska —Anchorage, AK
- Full-time
- Customer service
- HIPAA
- Mid-level
- Profit sharing
- Disability insurance
Quick Apply
Patient Services Representative
Seldovia Village Tribe IRA —Homer, AK
- $18 - $22 an hour
- Full-time
- Background check
- Dental office
- Microsoft Excel
- Paid holidays
- Disability insurance
Quick Apply

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Referral Specialist

Alaska Facial Plastic Surgery & ENT -
Anchorage, AK

Quick Apply

Job Details

Full-time
From $54,080 a year
9 days ago

Benefits

Health insurance
401(k)
Paid time off
Parental leave
401(k) matching
Employee discount

Qualifications

HIPAA
Employee relationship building
Medical scheduling
High school diploma or GED
ICD-10
Attention to detail
Medical receptionist

Full Job Description

Job Overview

We are seeking a dynamic and detail-oriented Referral Specialist to join AFPENT Monday - Friday, 07:45am - 04:15pm in our Anchorage practice. The Referrals Specialist is responsible for coordinating and managing the patient referral process from initiation through completion. This position ensures patients receive timely specialty care by obtaining insurance authorizations, scheduling appointments, and maintaining accurate referral documentation within the Referrals System and Electronic Health Record (EHR). The Referrals Specialist serves as a liaison between patients, providers, insurance carriers, and other clinics while delivering exceptional customer service and ensuring compliance with policies, payer requirements, and HIPAA regulations.

Responsibilities

Process incoming patient referrals accurately and efficiently.
Verify patient insurance eligibility, benefits, and referral requirements.
Submit prior authorization and precertification requests to commercial insurance carriers, Medicare, Medicaid, Tricare, VA, and other payers as required.
Obtain records and supporting clinical documentation necessary for provider review.
Track referral and authorization status and follow up on pending requests to ensure timely completion.
Schedule appointments with providers in a timely manner.
Communicate appointment information, referral instructions, insurance requirements, and estimated patient financial responsibility to patients.
Educate patients regarding referral processes, insurance guidelines, and authorization requirements.
Document referral activity, patient communications, insurance information, and authorization updates accurately in the Referrals System and Electronic Health Record (EHR).
Coordinate with physicians, medical assistants, specialists, hospitals, and insurance representatives to resolve referral and authorization issues.
Monitor referral work queues and prioritize requests based on urgency and clinical need.
Maintain confidentiality of patient information in accordance with HIPAA and organizational policies.
Respond promptly to telephone calls, electronic messages, and patient inquiries.
Identify and communicate referral or authorization barriers to providers and leadership.
Assist with departmental quality improvement initiatives and workflow efficiencies.
Provide back up support for front desk during heavy clinic hours, breaks and vacations.

Additional Responsibilities

Maintain professional appearance and conduct at all times.
Establish and maintain effective working relationships with physicians, physician assistants, staff, and management.
Use professional and effective communication with patients and colleagues.
Effectively manage job-related stress in a busy clinical environment.
Document work processes and follow clinic policies and procedures.

Qualifications

Education

Minimum High school diploma or GED

Certification

Healthcare, Coding, or other medical certifications strongly preferred

Experience

Preferred experience includes:

One (1) year of experience in a medical office or healthcare setting required.
Previous experience with referrals, insurance verification, appointment scheduling, or prior authorizations preferred.
Experience using Electronic Health Records (EHR/EMR) systems preferred.
Knowledge of CPT, ICD-10, and payer authorization guidelines strongly preferred.
Experience working in Otolaryngology (ENT), surgical specialties, or multispecialty clinics strongly preferred.

Skills and Competencies

Strong communication and interpersonal skills.
Ability to maintain professionalism and compassion with patients.
Strong organizational and multitasking abilities.
Attention to detail and accuracy in documentation.
Ability to work effectively in a fast-paced clinical setting.

Physical Requirements

This position requires the ability to:

Prolonged periods of sitting and computer work.
Frequent telephone communication.
Ability to occasionally stand, walk, bend, and lift up to 20 pounds.
Manual dexterity sufficient to operate standard office equipment.
Visual acuity necessary to review electronic medical records and documentation.

Pay: From $54,080.00 per year

Benefits:

401(k)
401(k) matching
Employee discount
Health insurance
Paid time off
Parental leave

Work Location: In person

Quick Apply

Refine Your Search

patient representative jobs in alaska

Referral Specialist

Patient Experience Specialist

A/R Billing Specialist

Patient Services Representative

Patient Services Representative

Patient Financial Services Representative I

Patient Access Representative I

Patient Scheduler - Providence Imaging Center

Customer Service Representative

Patient Access Representative

Patient Representative Specialist

Patient Access BH 1

Motor Vehicle Customer Service Representative 2

Scheduling Specialist

Travel Coordinator

Receptionist

Patient Services Representative - I/II

Registrar

Patient Account Representative - PCA

Patient Services Representative

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