Employees in this job role serve as management representatives for the company in a variety of roles and situations. Under general or administrative supervision, and acting independently, with other counterparts in the same role, or through delegation to employees, the Supervisor uses general methods and procedures customary to the performance of the job to select the proper course of action in a given situation and allow individual crews to maintain operational readiness for EMS operations.
During a shift: under general supervision of the on-duty Operations Coordinator, the Supervisor carries out management directives and serves as a model employee and key surveillance point for emerging issues that may affect operations and employee safety.
In specific administrative roles: under general supervision of other departmental management, carries out specific tasks in the allotted time budgeted and reports to designated management representative as appropriate.
This work requires knowledge of the policies, procedures, and regulations that affect the company's operations.
Reasonable accommodations may be made to enable individuals with disabilities to perform the Assign and essential functions.
Paramedic Functions:
- Arrives punctually, fit, and ready for work, void of issues related to inadequate rest, current illness, injury, or impairment by any medication or other substance.
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Must be capable of utilizing all EMT-B and AEMT intermediate skills and equipment.
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Must be able to perform under Advanced Cardiac Life Support (ACLS) and Basic Trauma Life Support (BTLS) standards.
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Must be knowledgeable and competent in the use of a cardiac monitor/defibrillator and intravenous drugs and fluids.
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Responds to calls when dispatched and may drive an ambulance to emergency site using the most expeditious route permitted by weather and road conditions.
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Assesses the safety of the scene, gains access to the patient, and assesses the extent of injury or illness.
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Communicates with dispatchers requesting additional assistance or services as necessary.
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Assesses and monitors vital signs and the general appearance of the patient for change.
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Assists with lifting, carrying, and properly loading the patient into the ambulance.
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Reports verbally and in writing observations of the the patient's emergency and the care provided.
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Relays operational issues regarding their crew, vehicle, equipment, and supplies to the Shift Leader.
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Accounts for and inspects the vehicle, equipment, and supplies. Resolves any vehicle, equipment, and supplies issues, within their capability.
Supervisory Functions:
- Evaluates arriving employees for punctuality, fitness, and readiness for work including issues related to inadequate rest, current illness, injury, or impairment by any medication or other substance.
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Serves as an on-site resource to employees for start-of-shift issues including, but not limited to: equipment issues, interpersonal crew conflict, and coworker uniform and cleanliness.
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Makes emergency crew changes in the absence of other appropriate management representatives to facilitate uninterrupted EMS operations in the event of an unexpected absence during any shift.
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Customarily functions as a clinical resource to supervise, direct, provide, or otherwise facilitate high-quality patient care.
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Relays operational issues regarding individual EMS crews to the Operations Coordinator.
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Receives complaints from other agencies, facility staff, patients, families, and others affected by the company's EMS operations, and immediately notify the on-duty Shift Leader.
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As delegated or requested by the on-duty Operations Coordinator or Administrative Management, assists with other management functions as appropriate.
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Promotes a culture of safety for all employees, patients, and stakeholders by educating employees in workplace safety policies; observes, corrects, and reports safety concerns and deficiencies to the on-duty Operations Coordinator.
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Implements Safety Best Practices during every shift, monitors its effectiveness and gives report to the on-duty Operations Coordinator
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Investigates the factual circumstances surrounding on-duty injuries and safety violations with an emphasis on prevention and correction over discipline, and gives report to the on-duty Operations Coordinator.
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Enforces company policy through effective communication, informal counseling, and, if necessary, appropriate and consistent progressive discipline consisting of documented counseling sessions.
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Assists in completion of annual Fit Testing companywide to ensure OSHA compliance. Ensure fit testing supplies are stocked at Stations.
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Regularly participates in the Employee Recognition Program by identifying and nominating staff for recognition.
- Must currently be certified by the New York State Department of Health, Bureau of Emergency Medical Services as an AEMT-Paramedic and maintain this certification.
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Must be capable of utilizing EMT-B and AEMT intermediate skills and equipment
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Must be able to perform under Advanced Cardiac Life Support (ACLS) and Basic Trauma Life Support (BTLS) standards.
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Must be knowledgeable and competent in the use of a cardiac monitor/defibrillator and intravenous drugs and fluids. The EMT-Paramedic has reached the highest level of pre-hospital care certification.
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General knowledge of company operational policies.
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Flexible availability on nights and weekends
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Have and maintain Class “D” New York State Driver License or higher or analogous equivalent from another jurisdiction without record of suspension or revocation in any State. Must be deemed insurable to operate an emergency vehicle.
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Must be at least 18 years of age prior to the last day of the month in which scheduled to take written certification exam.
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Ability to communicate effectively via telephone and radio equipment.
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Ability to lift, carry and balance up to 125 pounds (250 pounds with assistance)
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Ability to interpret oral, written, and diagnostic form instructions.
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Ability to interview patients, patient family members and bystanders.
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Ability to maintain sustained patient contact for considerable periods of time.
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Ability to participate in long distance transports.
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Ability to document, in writing, all relevant information in prescribed format in light of legal ramifications of such.
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Ability to work with other providers to make appropriate patient care decisions.
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One or more years' experience as a functioning EMT in a high-volume system.
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Prior management or supervisory experience.
Mohawk is an Equal Opportunity Employer and prohibits discrimination and harassment against any applicant or staff on the basis of race, color national origin, age, religion, sex, sexual orientation, gender, identity, transgender status, disability, genetic information, predisposition and carrier status, military or veteran status, marital and familial status, domestic violence victim status, known relationships or association with any member of a protected class, and any other characteristic protected by applicable law. This principle is applied to all terms and conditions of employment, including, but not limited to, hiring, training, promotions, transfers, compensation, layoffs, benefits, discipline, leaves of absence, and treatment on the job for all job classifications. This policy applies to all staff of Mohawk and anyone providing services to the Company.
By submitting an application for employment at Mohawk Ambulance Service you authorize Mohawk Ambulance Service to contact you now or at any point in the future, regarding the position for which you have applied, any other open position with the company, or for any recruitment or marketing purpose.
- Only experience which can be verified will be recognized. New hire experience must be verifiable and must represent time spent in the EMS field, within the specific job classification for which they are being hired, that is not de minimis, volunteer or piece meal work.
**$10k Sign-On/Retention Bonus paid out over 2 years in quarterly payments. Other terms & conditions apply.
