Top 90 Customer service representatives Jobs in Albany, Ga

Customer Service Representative
Woodgrain —Leesburg, GA
- Background check
- Microsoft Outlook
- Computer literacy
- Health savings account
- AD&D insurance
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Albany, GA
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Service Associate I
Dollar Tree —Albany, GA
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative
Circle K —Albany, GA
- Weekends as needed
- Ability to walk for extended periods
- High school diploma or GED
- Food service experience
- Paid training
- Health savings account
17h
Customer Service Associate
Roses/Roses Express/Maxway/Bills Dollar/Super Dollar/Bargain Town/Super 10 —Albany, GA
- Part-time
- Merchandising
- High school diploma or GED
- Organizational skills
Quick Apply
Customer Service Representative
TWO MEN AND A TRUCK® —Leesburg, GA
- $15 an hour
- Part-time
- Background check
- Pass drug screening
- Organizational skills
- Opportunities for advancement
Quick Apply
Customer Service Associate C-Store
enmarket —Albany, GA
- $11 - $14 an hour
- Weekends as needed
- English
- Food service experience
- US work authorization
Customer Service Parts Specialist
Outdoor Network —Albany, GA
- Full-time
- Bilingual
- Computer literacy
- 11+ years
Quick Apply
Customer Service Associate I
Family Dollar —Albany, GA
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service-Sales and Routing Support Representative
Wright Turf Farm —Albany, GA
- $15 - $18 an hour
- Full-time
- Background check
- Microsoft Excel
- Customer service
- Health insurance
- Dental insurance
Quick Apply
LP Customer Service Associate II
TJ Maxx —Albany, GA
- $13.30 - $18.60 an hour
- Full-time
- Fair chance
- Ability to stand for extended periods
- Communication skills
- Paid parental leave
- Health savings account
Customer Service Representative
Domino's Pizza | FKAI Pizza LLC —Albany, GA
- Part-time
- Writing skills
- Quick service & fast food restaurant
- 16+ years old
Quick Apply
Customer Service/Sales
Home Depot —Albany, GA
- Entry level
Customer Service
Long John Silver's —Albany, GA
- $9.50 - $10.50 an hour
- Part-time
- No education required
- No experience needed
- Ability to lift 50 pounds
- Paid training
- Employee discount
Quick Apply
Pro Customer Service/Sales
Home Depot —Albany, GA
- Entry level
- Commercial
Customer Service Representative
Standard Discount Corporation —Sylvester, GA
- $12 - $18 an hour
- Part-time
- Background check
- Pass drug screening
- Office
Quick Apply
7d
Lead Customer Service Representative
Circle K —Albany, GA
- Ability to walk for extended periods
- High school diploma or GED
- Food service experience
- Paid training
- Health savings account
Client Service Representative at Spelts & Masters Veterinary Clinic
Spelts & Masters Veterinary Clinic —Albany, GA
- $12 - $14 an hour
- Weekends as needed
- OSHA
- Word processing
- High school diploma or GED
- Health insurance
- Dental insurance
FT Assistant Manager Customer Service
Food Lion —Albany, GA
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
Operations Supervisor- Commercial Insurance (Remote)
Insurance Office of America, Inc. —Albany, GA
- $70,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Sales
- 5 years
- Paid holidays
- Health insurance
Quick Apply

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Customer Service Representative

Woodgrain -
Leesburg, GA

Quick Apply

Job Details

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer literacy
High school diploma or GED

Full Job Description

Windsor Windows & Doors, a division of Woodgrain, manufactures wood, vinyl and cellular PVC windows and patio doors. We specialize in designing and crafting quality products to the customer’s exact specifications. With manufacturing facilities in Iowa and North Carolina, our products are sold throughout the United States, Mexico, and Canada.

Windsor Windows & Doors aspires to be the window company that is Easy To Do Business With. This means that we strive to provide superior service, meet the highest of standards, adapt to changing market conditions, and exceed customer’s expectations. We are committed to building quality products and building lasting relationships within the residential construction industry.

We have been successful because of the diligence and hard work of our people, and the employees are recognized as the company’s most important asset. It is our mission to create a workplace where people feel supported, encouraged, valued, and respected.

Position Summary
The Customer Service Representative provides exceptional service to an assigned customer base by building and maintaining professional relationships that support customer satisfaction and company growth. This role serves as a key liaison between customers, sales, scheduling, production, shipping, transportation, and quality departments in a fast-paced manufacturing environment.
The Customer Service Representative is responsible for processing orders, managing customer accounts, resolving issues, providing product information, and ensuring timely communication throughout the order fulfillment process.

Essential Duties and Responsibilities

Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.
Process customer orders accurately using SAP and/or any other company systems.
Maintain customer accounts, including pricing updates and account information changes.
Assist customers with online credit applications and account setup.
Process customer credits, debits, adjustments, and payment information.
Provide product information, quotations, warranty information, and terms of sale.
Coordinate order changes, additions, and cancellations with scheduling, production, and shipping departments.
Monitor order status and communicate updates to customers and sales representatives.
Prepare and distribute shipping reports and delivery information when requested.
Work closely with all departments to support customer shipments.
Resolve customer complaints and product quality concerns by identifying root causes, coordinating corrective actions, and ensuring timely resolution.
Partner with the Quality Manager to investigate and resolve product-related issues.
Maintain accurate records of customer interactions, transactions, and account activity.
Recommend product or service improvements by gathering customer feedback and identifying customer needs.
Package and ship product samples and marketing materials to customers and sales personnel.
Provide backup coverage for other Customer Service team members.
Maintain spreadsheets, reports, and departmental documentation.
Contribute to departmental goals and perform other duties as assigned.

Qualifications

Education and Experience

High school diploma or equivalent required.
Associate or bachelor's degree preferred.
Minimum of two years of customer service experience preferred.
Manufacturing industry experience preferred.
Experience with SAP and EDI systems preferred.

Knowledge, Skills, and Abilities

Exceptional customer service and relationship-building skills.
Strong verbal and written communication skills.
Excellent phone etiquette and active listening abilities.
Strong problem-solving and conflict-resolution skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong organizational and time-management skills.
High attention to detail and accuracy.
Proficiency in Microsoft Excel, Word, and Outlook.
Ability to learn and utilize company-specific software programs.
Ability to document customer interactions accurately and thoroughly.
Ability to work independently and collaboratively within a team environment.
Positive attitude and adaptability when working with diverse customers and situations.

Core Competencies

Customer Service Excellence
Product Knowledge
Quality Focus
Market Awareness
Documentation and Record Keeping
Communication and Listening Skills
Conflict Resolution
Negotiation Skills
Attention to Detail
Analytical Thinking
Problem Solving
Organization and Planning
Adaptability
Multitasking
Teamwork
Computer Proficiency
Ability to Work Under Pressure

Reporting Structure

Reports directly to the Customer Service Manager.
No supervisory responsibilities.

Physical Requirements

Ability to occasionally lift and carry up to 50 pounds.
Frequent use of computers, phones, and office equipment.

Work Environment

Primarily office-based environment.
Occasional exposure to manufacturing and production areas.
May be exposed to noise, moving machinery, and material handling activities.
Required safety equipment must be worn when entering production areas.

Summary of Company Benefits:

Health, Dental, and Vision Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401(k) with a Company Match
Group Term Life Insurance and AD&D
Employer Paid Long-Term & Short-Term Disability
Voluntary Supplemental Hospital and Accident Plans
Employee Assistance Program
8 Company Paid Holidays & 1 Floating Holiday
Paid Time Off (PTO)

Equal opportunity employment | Competitive compensation and benefits | Pre-employment drug screen and background check required

All legitimate Woodgrain job opportunities must be applied for through our official Applicant Tracking System at jobs.woodgrain.com or through our partnership with Indeed using their "Apply with Indeed" feature. Woodgrain will never ask candidates for money to cover hiring costs. Woodgrain does not charge any fees for job applications or hiring procedures.

Quick Apply

Refine Your Search

customer service representatives jobs in albany, ga

Customer Service Representative

Pharmacy Customer Service Associate

Customer Service Associate I

Customer Service Representative

Customer Service Associate

Customer Service Representative

Customer Service Associate C-Store

Customer Service Parts Specialist

Customer Service Associate I

Customer Service-Sales and Routing Support Representative

LP Customer Service Associate II

Customer Service Representative

Customer Service/Sales

Customer Service

Pro Customer Service/Sales

Customer Service Representative

Lead Customer Service Representative

Client Service Representative at Spelts & Masters Veterinary Clinic

FT Assistant Manager Customer Service

Operations Supervisor- Commercial Insurance (Remote)

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