Top 60 Claims representative Jobs in Albany, Ny

Customer Service Representative- Bathroom Partitions (1 year position)
Bobrick Washroom Equipment, Inc —Clifton Park, NY
- $22 an hour
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Health savings account
- AD&D insurance
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Customer Service Representative- Bathroom Accessories (1 year position)
Bobrick Washroom Equipment, Inc —Clifton Park, NY
- $22 an hour
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Health savings account
- AD&D insurance
Quick Apply
Automotive Warranty Admin
Confidential —Schenectady, NY
- $45,000 - $55,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health savings account
- Health insurance
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5d
Claims Representative I
Elevance Health —Latham, NY
- $16.24 - $24.36 an hour
- 12 hour shift
- Word processing
- Research
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
4d
Claims Analyst - REMOTE
Ryder System —Albany, NY
- $90,000 - $100,000 a year
- Full-time
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Disability insurance
- Health insurance
9d
Remote Customer Service/Sales Representative
Agent Alliance —Clifton Park, NY
- $65,000 - $70,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Health insurance
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11d
Claim Specialist I - IV (NY WC Claims)
MEMIC —Albany, NY
- $65,000 - $98,500 a year
- Remote
- Microsoft Word
- Mid-level
- Driver's License
- Paid parental leave
- Health savings account
4d
Authorization Representative
KabaFusion —Albany, NY
- $24 - $30 an hour
- Full-time
- Microsoft Excel
- HIPAA
- Research
- Paid holidays
- Disability insurance
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13d
Customer Service Representative
The Nassau Companies of New York. —East Greenbush, NY
- $23 - $25 an hour
- Online Application
- Research
- Mid-level
- High school diploma or GED
- Paid holidays
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Customer Service Specialist II
General Dynamics Information Technology —Albany, NY
- $18.27 - $24.73 an hour
- Hybrid work
- Microsoft Excel
- Mid-level
- No travel
10d
Customer Service Representative - State Farm Agent Team Member
Erik Lachance - State Farm Agent —Delmar, NY
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
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Clm Resltion Rep III, Hosp/Prv
University of Rochester —Albany, NY
- $20.30 - $27.41 an hour
- Full-time
- Remote
- Research
- Mid-level
- Associate's degree
Auto Damage Claims Adjuster
Progressive —Albany, NY
- $67,000 - $81,200 a year
- Inventory management
- Mid-level
- Office
- Health savings account
- Disability insurance
7d
Sr Claims Representative
Farm Family —Albany, NY
- $43,452 - $67,500 a year
- Overtime
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Medical Payment Poster
Workit Health —Albany, NY
- $25 an hour
- Full-time
- In person
- Google Workspace
- Customer service
- Writing skills
- Paid parental leave
- Health savings account
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6d
Client Account Manager
Pioneer Bank, National Association —Albany, NY
- $62,354 - $85,000 a year
- Full-time
- Research
- Mid-level
- Office
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Clm Resltion Rep II, Hosp/Prv
University of Rochester —Albany, NY
- $19.72 - $26.62 an hour
- Full-time
- Hybrid work
- Research
- Mid-level
- High school diploma or GED
Customer Service Representative - State Farm Agent Team Member
Nikki Stone - State Farm Agent —Schenectady, NY
- $50,000 - $70,000 a year
- Full-time
- Office
- Residential
- Communication skills
- Paid time off
- Opportunities for advancement
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8d
Business Development Representative - State Farm Agent Team Member
Tom Bullock - State Farm Agent —Ballston Lake, NY
- $55,000 - $80,000 a year
- Full-time
- Office
- Business development
- Communication skills
- Paid time off
- Opportunities for advancement
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14d
Customer Service Representative - State Farm Agent Team Member
Thomas Rupert - State Farm Agent —Clifton Park, NY
- $40,000 - $50,000 a year
- Full-time
- Office
- Children
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply

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Customer Service Representative- Bathroom Partitions (1 year position)

Bobrick Washroom Equipment, Inc -
Clifton Park, NY

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Job Details

$22 an hour

Benefits

Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Pet insurance

Qualifications

Customer communication
Basic math
Construction plans

Full Job Description

Why Join Bobrick?

Bobrick is the industry-leading manufacturer of Stainless Steel commercial washroom accessories with 100+ years of experience (back when it was a start-up, Bobrick invented the lavatory-mounted soap dispenser!). A mid-sized, privately owned company, Bobrick includes brands such as Koala Kare, operates 8 manufacturing facilities throughout the US, Canada, the U.K. and India, and conducts business in over 125 countries worldwide.

Job Summary:

The Customer Service Representative is responsible for providing Customer Service to the direct sales channel including Distributors, Manufacturer’s Representatives, Architects and End-Users. Responsible for processing of washroom accessory and partition sales orders via telephone, fax or e-mail, responding to inquiries and coordinating inter-departmental communication for complete follow-through with the customer. All functions must be performed in accordance with established company policies and procedures.

Responsibilities:

Work in conjunction with other Customer Service Representatives within organization to ensure that processes are consistent. Ensure that the Customer Service Vision, Mission, and Strategy initiatives are executed properly.
Respond to Distributors, Manufacturer’s Representatives, Architects and End-Users via telephone, or e-mail for the purpose of processing orders, providing technical support, including basic drafting, and resolving customer issues.
Daily functions include communication with Distributors, Manufacturer’s Representatives, Architects and End-Users regarding the following: receipt of purchase order, scheduled ship dates, purchase order changes, price, and availability, tracing lost shipments, shipping discrepancies, expediting orders, return of goods, field complaints, technical or installation inquiries. Required to maintain department quality and accuracy standards; caseload/hour, phone metrics.
Use department reference materials (including bobrick.com) as resource to assist in handling technical inquiries from Distributors, Architects, Manufacturer’s Reps and End-Users regarding products and or installation.
Process incoming purchase orders for washroom accessories and partitions. Daily order entry of customer orders into the company’s Enterprise Resource Planning System (ERP), including order entry of quoted orders.
Collaborate with manufacturer’s reps, sales managers, credit, shipping, production control and/or purchasing departments to resolve sales orders, shipment issues and inquires to ensure maximum service and satisfaction in response to customer’s needs.
Investigate carrier issues by gathering necessary information from the customer and reporting it to Transportation team so that they can file a claim with the carrier. Process no-charge replacements for lost or damaged in transit requests, and all other no charge part orders.
Collaborate with manufacturer’s reps, sales managers, credit, shipping, production control and/or purchasing departments to resolve sales orders, shipment issues and inquires to ensure maximum service and satisfaction in response to customer’s needs.
Coordinate scheduling changes with Production Control, Purchasing and Shipping departments when required, and update the orders in the ERP system with necessary information. Communicate all changes to distributor and/or manufacturer’s representative when necessary.
Gather necessary information from the customer, and decide on the best solution for the customer based on the findings and the situation. Records the findings in our system according to internal processes.
Support Method Improvement Program for department. Participate in suggesting more efficient methods as it pertains to overall department objectives or specific job duties.
Follow Module Program Manual guidelines on employee development to ensure that the necessary requirements are met.
Working knowledge of design-drafting standards and practices for commercial and institutional projects. Must have the ability to interpret notes, sketches, specifications, architectural blueprints into working drawings for installation purposes. Develop drawings with appropriate design criteria and ADA requirements with minimal supervision. Must have exceptional accuracy and strong math skills, including adding fractions.
Position reports directly to Customer Service Supervisor/Manager. Maintains direct contact on a routine basis with most departments within organization. Conducts business under general direction of department lead. Presents questions and proposed solutions for customer problems to department lead for clarification and direction. Facts and research presented to Customer Service Supervisor/Manager for final resolution.

Qualifications:

Minimum of 2 years Customer Service experience and an Associates (or greater) degree OR 8 years of Customer Service experience and a High School diploma required
Working knowledge of design-drafting standards and practices for commercial and institutional projects highly preferred.
Excellent follow through skills in order to ensure that customer inquiries are effectively and expeditiously resolved.
Exceptional critical thinking ability.
Ability to accurately input data into on-line order-entry system.
Intermediate skills in Microsoft Word, Excel, PowerPoint and Outlook.

Schedule: Monday - Friday, 8:00am - 5:00pm

Pay: $22.00 per hour

Benefits:

Medical
Dental
Vision
401(k) Retirement Plan
Life and AD&D
Long- and Short-Term Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
PTO
Employee Assistance Program
Pet Insurance

Bobrick’s Culture: We view our culture as a competitive advantage and a foundation for continued success. Our positive and supportive culture encourages our people to do their best work every day. Bobrick respects work-life balance, has a strong commitment to employee development and attributes its success to five core values and their alignment with its employees, suppliers, sales representatives, distributors and other channel partners. We are dedicated to:

Do the right thing: Conduct all aspects of business honestly, ethically, and responsibly.
Offer the best value: Provide products and services which best meet each customer's needs.
Treat everyone with dignity and respect. Embrace all backgrounds and experiences, promote equity, and be inclusive. Help each employee develop and achieve their potential.
Foster a fearless and trusting culture.
Continuously improve everything we do.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

claims representative jobs in albany, ny

Customer Service Representative- Bathroom Partitions (1 year position)

Customer Service Representative- Bathroom Accessories (1 year position)

Automotive Warranty Admin

Claims Representative I

Claims Analyst - REMOTE

Remote Customer Service/Sales Representative

Claim Specialist I - IV (NY WC Claims)

Authorization Representative

Customer Service Representative

Customer Service Specialist II

Customer Service Representative - State Farm Agent Team Member

Clm Resltion Rep III, Hosp/Prv

Auto Damage Claims Adjuster

Sr Claims Representative

Medical Payment Poster

Client Account Manager

Clm Resltion Rep II, Hosp/Prv

Customer Service Representative - State Farm Agent Team Member

Business Development Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

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