Top 57 Claims supervisor Jobs in Albany, Ny

Supervisor, Customer Service - Hybrid (Albany, New York)
EmblemHealth —Albany, NY
- $56,160 - $99,360 a year
- Microsoft Outlook
- HIPAA
- Mid-level
Manager - Hospital Billing
Huron Managed Services LLC —Albany, NY
- $80,000 - $109,000 a year
- Full-time
- 6 years
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
1d
Medical Billing Manager
Saratoga Schenectady Gastroenterology Associates —Burnt Hills, NY
- $85,000 - $115,000 a year
- Full-time
- HIPAA
- Recruiting
- Contracts
- Health savings account
- Health insurance
Quick Apply
Division Manager - Contents
Servpro Team Skov —Latham, NY
- $85,000 - $105,000 a year
- Full-time
- Clean driving record
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Human Resources Manager
Garelick Farms —Rensselaer, NY
- $100,000 - $110,000 a year
- 5 years
- English
- Master's degree
Quick Apply
Senior Contract Manager
GE Vernova —Schenectady, NY
- $127,500 - $212,500 a year
- Full-time
- 6 years
- Sales
- Writing skills
- Paid parental leave
- Paid holidays
6d
Manager of Customer Service
Capital District Transportation Authority-CDTA —Albany, NY
- $84,123 - $104,700 a year
- 7 years
- Marketing
- Master's degree
- Health insurance
- Dental insurance
Access Services Supervisor
Albany Medical Center —New Scotland, NY
- $59,066 - $88,599 a year
- Full-time
- Customer service
- HIPAA
- Mid-level
3h
Aftermarket Manager
Atlas Copco Group —Voorheesville, NY
- $158,770 - $186,450 a year
- Hybrid work
- Up to 50% travel
- 5 years
- Engineering
- Paid holidays
- 401(k)
12d
Program Integrity Manager
CVS Health —Albany, NY
- $54,300 - $145,860 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Analysis skills
- Health insurance
- Dental insurance
1d
Product Manager, Fraud & Abuse
CVS Health —Albany, NY
- $92,700 - $203,940 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Access Services Supv
Albany Medical Center —Albany, NY
- $59,066 - $88,599 a year
- Full-time
- Customer service
- HIPAA
- 3 years
Senior Manager, Business Consulting - Payment Integrity Center of Excellence
CVS Health —Albany, NY
- $67,900 - $199,144 a year
- Full-time
- 5 years
- Analysis skills
- Presentation skills
- Health insurance
- Dental insurance
4d
Manager, People Business Partner, Burger King, Company Operations
RBI —Albany, NY
- $80,000 - $100,000 a year
- Full-time
- Up to 50% travel
- 5 years
- Mid-level
- Paid parental leave
- Parental leave
Quick Apply
7d
Regional Field Manager-CT, VT, RI, MA, NY, ME, NH
Altimeter Solutions Group LLC —Albany, NY
- $50,000 - $80,000 a year
- Remote
- Construction site
- Computer literacy
- Bachelor of Science
Quick Apply
Territory Manager
TrueBlue Internal —Albany, NY
- $62,673 - $75,207 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Ability to lift 50 pounds
- Employee stock purchase plan
- Paid holidays
Supervisor (RN)Nursing Home Surveyor/Complaint Investigator
ISLAND PEER REVIEW CORP —Albany, NY
- $109,750.00 - $115,996.50 a year
- Full-time
- Nursing
- RN License
- Computer literacy
Quick Apply
Social Care Manager-Capital Region
Healthy Alliance —Schenectady, NY
- $52,950 - $60,892 a year
- Email
- Hybrid work
- 5 years
- HIPAA
- Mid-level
- Health savings account
- Disability insurance
Territory Manager
PeopleReady —Albany, NY
- $62,673 - $75,207 a year
- Weekends as needed
- Background check
- Microsoft Outlook
- Mid-level
- Employee stock purchase plan
- Paid holidays
Quick Apply
Group Employee Benefits Consulting Manager
Accenture —Albany, NY
- $87,400 - $293,800 a year
- Full-time
- 3 years
- Bachelor's degree
- Product management
- Paid holidays
- Disability insurance

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claims supervisor jobs near albany, ny

Supervisor, Customer Service - Hybrid (Albany, New York)

EmblemHealth -
Albany, NY

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Job Details

$56,160 - $99,360 a year

Qualifications

Microsoft Outlook
Word embeddings
Microsoft Teams
SharePoint

Full Job Description

Summary of Position

Manage the day-to-day responsibilities of telephone performance, coaching/counseling the customer service team, and inventories of offline work including eCorrespondence, social media, and HIPAA/Privacy form updates. Responsible for systemic testing related to updates to the CRM and the website portal; assist in training initiatives. Drive weekly meetings with call center management of other call centers and regularly attends configuration/grooming sessions for new systems and software. Provide recommendations for process improvements.

Principal Accountabilities

Manage staff production and performance in order to meet corporate performance goals.
Provide ongoing coaching and feedback to staff.
Provide staff with appropriate resolution technique for sensitive calls, especially of a high priority nature.
Serve as point/escalation person to answer the most complex telephone inquiries.
Identify and coordinate staff training needs to ensure uniform, professional responses.
Plan and organize the daily operation of the Service Department, including the processing of payroll for staff.
Monitor and review attendance of staff to ensure proper levels of coverage.
Analyze and trend inquiry types to identify process improvement opportunities, including development of educational material for staff.
Monitor and optimize inventory levels of eCorrespondence, social media and HIPAA form updates to ensure timely resolution.
Regular attendance is an essential function of the job.
Perform other duties as assigned or required.

Qualifications

Bachelor’s Degree
3 – 5+ years of relevant, professional work experience (Required)
3+ years of customer service experience, preferably in operations or in a call center environment (Required)
3+ years of claims related experience (Required)
Additional years of related experience/specialized training may be considered in lieu of educational requirements (Required)
Proficient with MS Office (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc) (Required)
Strong communication skills (verbal, written, presentation, interpersonal) with all types/levels of audience (Required)
2+ years of supervisory experience in a customer service or health care environment (Preferred)
Extensive knowledge of insurance contracts, medical, hospital and dental procedures (Preferred)

Additional Information

Requisition ID: 1000003130
Hiring Range: $56,160-$99,360

Apply Now

Refine Your Search

claims supervisor jobs in albany, ny

Supervisor, Customer Service - Hybrid (Albany, New York)

Manager - Hospital Billing

Medical Billing Manager

Division Manager - Contents

Human Resources Manager

Senior Contract Manager

Manager of Customer Service

Access Services Supervisor

Aftermarket Manager

Program Integrity Manager

Product Manager, Fraud & Abuse

Access Services Supv

Senior Manager, Business Consulting - Payment Integrity Center of Excellence

Manager, People Business Partner, Burger King, Company Operations

Regional Field Manager-CT, VT, RI, MA, NY, ME, NH

Territory Manager

Supervisor (RN)Nursing Home Surveyor/Complaint Investigator

Social Care Manager-Capital Region

Territory Manager

Group Employee Benefits Consulting Manager

I want to receive the latest job alert for claims supervisor in albany, ny

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