Top 284 Customer experience leader Jobs in Albany, Ny

Retail Store Area Team Leader (Assistant Team Leader)
Ocean State Job Lot —Ballston Spa, NY
- $24 - $39 an hour
- Overtime
- Oracle
- Merchandising
- Mid-level
- Profit sharing
- Paid holidays
12d
Team Leader
Philips —Latham, NY
- $23 - $35 an hour
- Overtime
- Management
- Schematics
- Mechanic experience
- Health savings account
- Employee stock purchase plan
Consumer Experience Leader (FT)
Carhartt —Albany, NY
- $20.40 - $25.00 an hour
- Full-time
- Computer literacy
- Merchandising
- Mid-level
Quick Apply
Zone Team Leader
Ollies Bargain Outlet, Inc. —Latham, NY
- $18.25 - $19.25 an hour
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Scheduling and Patient Services Lead - Pediatrics
Albany Medical Center —Albany, NY
- $49,763 - $69,668 a year
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
Scheduling and Patient Services Lead
Albany Medical Center —Albany, NY
- $49,763 - $69,668 a year
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
Team Lead
Rack Room Shoes, Inc. —Albany, NY
- $17.64 - $22.93 an hour
- Part-time
- Background check
- Merchandising
- Mid-level
Quick Apply
Lead Program Manager - Emergency Management Liaison
National Grid —Albany, NY
- $125,000 - $177,000 a year
- Hybrid work
- Clean driving record
- 5 years
- Office
- Opportunities for advancement
12d
Compliance Program Lead
Public Partnerships LLC —Latham, NY
- $96,000 - $126,000 a year
- Full-time
- 5 years
- Analysis skills
- Presentation skills
Quick Apply
6d
Maintenance Team Lead
Polaris Healthcare —Troy, NY
- $26 an hour
- Full-time
- Carpentry
- Customer service
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Cell Leader
GE Vernova —Schenectady, NY
- $122,600 - $204,400 a year
- Full-time
- 5 years
- Pass drug screening
- High school diploma or GED
- Paid parental leave
- Paid holidays
Retail Omni Fulfillment Lead
DICK'S Sporting Goods —Latham, NY
- $19 - $27 an hour
- Weekends as needed
- Customer service
- Merchandising
- Mid-level
Lead Store Receiver
Whole Foods Market —Albany, NY
- $20.05 - $35.00 an hour
- 8 hour shift
- Microsoft Outlook
- Maintenance
- Mid-level
- Store discount
- Paid time off
Lead Truck Driver Box Delivery
MEYER LOGISTICS INC —Colonie, NY
- $61,000 a year
- Full-time
- Clean driving record
- Heavy lifting
- Mid-level
- Paid training
- Health savings account
Quick Apply
Tasting Room Lead
Silver Brothers —Old Chatham, NY
- $22 - $28 an hour
- Part-time
- Bar
- Mid-level
- 21 years or older
- Employee discount
Quick Apply
4h
UPK Lead Teacher (Albany)
Boys & Girls Clubs of the Capital Area Inc —Albany, NY
- $18.75 - $22.75 an hour
- Full-time
- Background check
- Classroom
- CPR Certification
- Paid holidays
- Disability insurance
Quick Apply
14d
UPK Lead Teacher (Watervliet)
Boys & Girls Clubs of the Capital Area Inc —Watervliet, NY
- $20 an hour
- Full-time
- Background check
- Classroom
- CPR Certification
- Paid holidays
- Disability insurance
Quick Apply
14d
UPK Lead Teacher (Cohoes)
Boys & Girls Clubs of the Capital Area Inc —Cohoes, NY
- $19 - $20 an hour
- Full-time
- Background check
- Classroom
- CPR Certification
- Paid holidays
- Disability insurance
Quick Apply
8d
Senior Sales Consultant (Leads Provided)
MTM LLC —Latham, NY
- $200,000 - $300,000 a year
- Weekends as needed
- Mid-level
- Driver's License
- In-person
- Paid training
- Opportunities for advancement
Quick Apply
14d
Traveling Retail Merchandiser Team Lead
SAS Retail Services —Schenectady, NY
- $19 an hour
- Full-time
- 18 years or older
- Merchandising
- No experience needed
- Travel reimbursement
- Health insurance

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customer experience leader jobs near albany, ny

Retail Store Area Team Leader (Assistant Team Leader)

Ocean State Job Lot -
Ballston Spa, NY

Apply Now

Job Details

$24 - $39 an hour
12 days ago

Benefits

Profit sharing
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Life insurance
Referral program

Qualifications

Employee relationship building

Full Job Description

The hourly pay range for this position is $24 to $26 per hour, and it is eligible for overtime at a rate of $36.00 to $39.00 per hour. We encourage all qualified candidates to apply, as we are open to discussing compensation commensurate with a highly experienced individual's value.

Your Everyday Perks & Protection:

30% Associate Discount: Enjoy exclusive savings on our amazing products!
Wellbeing Time & Care.com Access: We support your personal well-being and provide resources for your family's care needs.
Generous Paid Time Off: Recharge and relax with Sick Time Pay, Vacation, and Holiday Pay – because your time off is just as important as your time on!
Comprehensive Health & Wellness: Rest easy with Medical, Dental, Vision, Life Insurance, Critical Illness, and Accident coverage, ensuring you and your loved ones are protected.
Flexible Spending Account (FSA): Take control of your healthcare and dependent care costs with pre-tax savings.
Short-Term Disability: Receive income protection if you're unable to work due to a temporary illness or injury.
Accolade Care: Personalized healthcare support and navigation to help you make the most of your benefits.

Building Your Future & Beyond:

Eligible for Referral Bonus: Help us find top talent and get rewarded for it!
Tuition Reimbursement: We invest in your growth and development by supporting your continuing education.
Profit Sharing Bonus: Share in our success and see the direct impact of your hard work.
401K: Secure your financial future with our retirement savings plan.
OSJL Vacations & Various Discounts at Partner Companies: Unlock incredible travel opportunities and savings on a wide range of goods and services!

As a Store Area Team Leader at OSJL, you will be responsible for ensuring that all areas within your
responsibility adhere to Company merchandising standards, managing the efficient flow of merchandise,
and providing leadership and support to store teams. You'll need to be a detail-oriented professional with a
strong understanding of merchandising principles and freight operations, as well as a motivational leader
who can inspire and empower your team. You will be leveraging OSJL’s streamlined approach to
technology, ensuring exceptional merchandising, operations, and a collaborative team environment.

Key Responsibilities:
Strategic Leadership & Profitability:

Support Company programs flawlessly to maximize revenue and achieve store goals.
Ensure the store runs smoothly in the absence of the Store Team Leader, demonstrating your

leadership capabilities.

Daily funds are appropriately reconciled according to store closing procedures.

Backroom Efficiency:

Actively lead and support an efficient freight flow process, maintain a well-organized backroom,

and achieve a 24-hour freight turnaround.

Proactively leverage technology to maximize scheduling effectiveness in support of managing

freight.

Inventory Management:

Partner with the Store Team Leader to maintain optimal store inventory levels.
Ensuring proper merchandising and product placement.

Merchandising and Freight Management:

Actively lead and support the timely and accurate placement of products on the sales floor,

ensuring compliance with Company merchandising standards.

Collaborate with the Store Team Leader to develop and implement effective merchandising

strategies that drive sales and optimize inventory turnover.

Monitor. Lead, and assist with freight flow, ensuring that products are received, processed, and

stocked efficiently.

Coordinate the receiving team in ensuring accurate receipt and inspection of merchandise.
Identify and address any product shortages or overstocks.

Foster a Collaborative Team:

Support the recruitment, training, and development of store associates.
Identify and nurture high-potential associates, preparing them for future growth.
Foster a stable, knowledgeable team environment where associates feel valued and empowered to

succeed.
Championing a Positive Store Culture:

Ensure the store exceeds company standards for merchandising, cleanliness, and overall

presentation.

Lead by example, ensuring all operations, merchandising, and visual aspects of your area comply

with company policies and programs.

Cultivate positive and productive working relationships with store leadership, associates, and

field management.

Customer Service Champion:

Monitor and maintain exceptional customer service, exceeding both company and customer

expectations.

Maintaining store cleanliness and visual standards.

Leveraging Technology:

Support HCM processes, including associate data and timekeeping, benefits, and learning

management system (LMS) operations to maintain efficient delivery of associate development
programs.

Maintain the Oracle systems to manage store related expenses.
Consistent review of Domo Store Spotlight technology to ensure productivity goals are met and

opportunities are addressed.

Daily use of Thinktime to ensure maximum level of efficiency for all store related

communications.

Utilize mobile devices to manage technology support and operational expectations of the store.

Qualifications:

4+ years of previous retail management experience, or an equivalent combination of education

and experience is preferred.

Proficient in Google platform (i.e., Sites, Slides, Drive, Docs, Sheets).
Preferred experience with HCM and Business Intelligence tools.

Work Environment:

Work primarily in a climate controlled environment with minimal safety/health hazard potential.
Long periods of remaining stationary, moving, and positioning oneself to complete assigned tasks

are required throughout the shift.

The conditions for performing all job functions will change according to the constraints of an

individual store location. These will include a sales area, a stockroom/receiving area and a
separate operations/office area, all of which may have varying conditions such as temperature,
dust levels, and overall accessibility.

Reasonable accommodations may be made to enable individuals with disabilities to

perform essential functions.

Travel on an as needed basis.

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job
duties and tasks, some of which may be essential to the position. Leadership has the right to revise this job description at any
time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice.

#INDSup

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

customer experience leader jobs in albany, ny

Retail Store Area Team Leader (Assistant Team Leader)

Team Leader

Consumer Experience Leader (FT)

Zone Team Leader

Scheduling and Patient Services Lead - Pediatrics

Scheduling and Patient Services Lead

Team Lead

Lead Program Manager - Emergency Management Liaison

Compliance Program Lead

Maintenance Team Lead

Cell Leader

Retail Omni Fulfillment Lead

Lead Store Receiver

Lead Truck Driver Box Delivery

Tasting Room Lead

UPK Lead Teacher (Albany)

UPK Lead Teacher (Watervliet)

UPK Lead Teacher (Cohoes)

Senior Sales Consultant (Leads Provided)

Traveling Retail Merchandiser Team Lead

I want to receive the latest job alert for customer experience leader in albany, ny

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