Top 375 Customer experience specialist Jobs in Albany, Ny

Customer Specialist - Full Time
Carmax —Albany, NY
- $19.00 - $28.50 an hour
- 8 hour shift
- Microsoft Excel
- Dealership
- High school diploma or GED
- Paid jury duty
- Paid holidays
Education Credentials Specialist 1, Education Credentials Specialist Trainee 1 (NY HELPS), Box OEP-279/00056
State of New York - Education Department, State —Albany, NY
- $66,951 - $85,138 a year
- Full-time
- Background check
- Doctoral degree
- Mid-level
- Paid parental leave
- Paid holidays
7d
Customer Service Specialist II
General Dynamics Information Technology —Albany, NY
- $18.27 - $24.73 an hour
- Hybrid work
- Microsoft Excel
- Mid-level
- No travel
12d
Pre-Service Specialist I
Albany Medical Center —Albany, NY
- $46,215 - $60,080 a year
- Full-time
- Hospital
- HIPAA
- High school diploma or GED
5d
Administrative Operations Specialist
Albany Medical Center —Albany, NY
- $54,690 - $82,035 a year
- Full-time
- Customer service
- Office
- Bachelor's degree
7d
Information Technology Specialist 1
State of New York - Board of Elections —Albany, NY
- $53,764 - $68,630 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Paid holidays
- Health insurance
5d
Patient Access Specialist
Albany Medical Center —Albany, NY
- $46,947 - $65,726 a year
- Weekends as needed
- Computer literacy
- Medical office experience
- HIPAA
Student Support Specialist
Excelsior University —Albany, NY
- $47,000 - $48,000 a year
- Full-time
- Hybrid work
- Experience working with individuals with disabilities
- Mid-level
- Office
Quick Apply
Records Management Specialist II
Contact Government Services, LLC —Albany, NY
- $45,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
User Support Specialist - Two Positions Available - Siena University
Siena College —Loudonville, NY
- $23.05 an hour
- Weekends as needed
- Classroom
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
University at Albany, SUNY – Professional Development Program – Senior Administrative Assistant (R26-14)
Albany, NY
- $50,000 - $51,720 a year
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Disability insurance
- Health insurance
University at Albany, SUNY – Professional Development Program – Training Event Planner (R26-03)
Albany, NY
- $62,000 - $64,000 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Disability insurance
- Health insurance
Customer Relations Specialist
Ellis Medicine —Schenectady, NY
- $16.24 - $24.11 an hour
- Full-time
- Background check
- Hospital
- Mid-level
Quick Apply
Patient Support Specialist
Community Care Physicians —Latham, NY
- $18 - $24 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
Patient Experience Specialist
Alpha Aesthetics Partners —Latham, NY
- $22 - $24 an hour
- 8 hour shift
- Microsoft Excel
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Fleet Support Specialist
GE Vernova —Schenectady, NY
- $62,400 - $95,500 a year
- Full-time
- Computer Science
- Engineering
- Pass drug screening
- Paid parental leave
- Paid holidays
Trainer/Education Specialist *Three Positions* (R26-28)
Research Foundation for SUNY —Albany, NY
- $63,000 - $64,500 a year
- Multiple hires
- Classroom
- Microsoft Outlook
- Writing skills
- Disability insurance
- Dental insurance
Public Information Specialist 1 (Digital Content)
State of New York - State, Department of —Albany, NY
- $66,951 - $85,138 a year
- Full-time
- Background check
- 6 years
- Master's degree
5d
Radiology Support Professional
Ellis Medicine —Schenectady, NY
- $19.25 - $27.91 an hour
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
Quick Apply
Business Document Specialist 1 / Trainee (NY HELPS) - Vacancy ID# 218639
State of New York - State, Department of —Albany, NY
- $36,232 - $52,413 a year
- Full-time
- Background check
- No experience needed
- 1 year

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Customer Specialist - Full Time

Carmax -
Albany, NY

Apply Now

Job Details

Full-time
$19.00 - $28.50 an hour

Benefits

Paid jury duty
Paid holidays

Qualifications

Customer communication
Customer relationship building
High school diploma or GED
Transcription
Driver's License
Driving
Customer engagement

Full Job Description

6049 - Albany - 1860 Central Ave., Albany, New York, 12205

CarMax, the way your career should be!

Position Overview

As a Customer Specialist, you will play a key role in delivering an iconic, customer-first experience that sets CarMax apart. You’ll act as a trusted guide, supporting customers through every step of their car-buying and selling journey. From facilitating appraisals and test drives to managing paperwork and repair orders, you’ll ensure a seamless, transparent process that reflects CarMax’s commitment to honesty and innovation. This dynamic role offers variety, autonomy, and the opportunity to collaborate across teams while making a meaningful impact on every customer interaction.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications.
Conduct accurate vehicle condition assessments, documenting details for appraisals and communicating findings to Buyers.
Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation.
Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments.
Coordinate service appointments, review repair order invoices for accuracy in billing, and collaborate effectively across teams to maintain a smooth, customer-focused experience.
Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

Strong communication skills with confidence in representing CarMax and its products.
Ability to build lasting relationships and create win-win solutions for customers.
Demonstrated integrity, respect, and teamwork in a fast-paced environment.
Skilled in balancing customer needs with business goals and following processes accurately.
Ability to manage multiple tasks, maintain attention to detail, and meet deadlines.
High School Diploma or equivalent and a valid driver’s license.
Ability to lift up to 25 lbs and accurately read and transcribe data.

Preferred Qualifications

Sales or customer service experience in retail or similar environments.
Basic proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The hourly rate for this position is:

$19.00 - $28.50

Benefits:

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commission/incentive eligible:

To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Apply Now

Refine Your Search

customer experience specialist jobs in albany, ny

Customer Specialist - Full Time

Education Credentials Specialist 1, Education Credentials Specialist Trainee 1 (NY HELPS), Box OEP-279/00056

Customer Service Specialist II

Pre-Service Specialist I

Administrative Operations Specialist

Information Technology Specialist 1

Patient Access Specialist

Student Support Specialist

Records Management Specialist II

User Support Specialist - Two Positions Available - Siena University

University at Albany, SUNY – Professional Development Program – Senior Administrative Assistant (R26-14)

University at Albany, SUNY – Professional Development Program – Training Event Planner (R26-03)

Customer Relations Specialist

Patient Support Specialist

Patient Experience Specialist

Fleet Support Specialist

Trainer/Education Specialist Three Positions (R26-28)

Public Information Specialist 1 (Digital Content)

Radiology Support Professional

Business Document Specialist 1 / Trainee (NY HELPS) - Vacancy ID# 218639

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