Top 117 Department head Jobs in Albany, Ny

Supervisor Player Services
Rivers Casino & Resort Schenectady —Schenectady, NY
- $70,000 - $85,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Cleaning
Quick Apply
Program Aide (NYHELPS)
State of New York - Transportation, Department of —Albany, NY
- $53,413 - $65,061 a year
- Full-time
- Background check
- Research
- Mid-level
6d
Front of House Team Member
Wolf Hollow Brewing Company —Schenectady, NY
- $20 - $40 an hour
- Part-time
- POS
- Reliable transportation
- Restaurant
- Paid training
- Employee discount
Quick Apply
Administrative Specialist 1 / Trainee 1 / 2 - NY HELPS
State of New York - Environmental Conservation, Department of —Albany, NY
- $53,764 - $85,138 a year
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Paid holidays
- Dental insurance
5h
Teacher Assistant
Albany Community Action Partnership —Albany, NY
- From $17.87 an hour
- Full-time
- School experience
- Classroom
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Registered Nurse (RN)
Personalcare Registered Professional Nursing, P.C. —Coxsackie, NY
- $43 - $45 an hour
- Part-time
- Nursing
- RN License
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
5d
Registered Nurse (RN)
Personalcare Registered Professional Nursing, P.C. —Troy, NY
- $45 - $52 an hour
- Full-time
- Nursing
- RN License
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Senior Director of Operations
Department of Economic Development —Albany, NY
- $103,870 - $131,298 a year
- ERP systems
- Office
- Finance
Quick Apply
Practice Coordinator - Neurology Department
Albany Medical Center —Albany, NY
- $54,690 - $82,035 a year
- Full-time
- Hospital
- Word processing
- Computer literacy
Practice Coordinator
Albany Medical Center —Albany, NY
- $54,690 - $82,035 a year
- Full-time
- Word processing
- Computer literacy
- HIPAA
Head Coach, Softball
Rensselaer Polytechnic Institute —Troy, NY
- $68,000 - $72,500 a year
- Weekends as needed
- Writing skills
- Office
- Driver's License
- Health savings account
- Health insurance
Administrative Assistant – AHS - 83023
City School District of Albany —Albany, NY
- $55,761.57 a year
- Full-time
- English
- Research
- Mid-level
Store Manager (Store 4283)
GameStop Inc —Albany, NY
- $22 - $30 an hour
- Extended hours
- 18 years or older
- Spanish
- Marketing
Quick Apply
Full Time - Head Cashier - Day
Lowe's —Glenmont, NY
- $16.00 - $17.30 an hour
- Full-time
- High school diploma or GED
- Team management
- Experience equivalent to degree accepted
- Health savings account
- Employee stock purchase plan
Asst Director of Early Literacy & Pre-Kindergarten Programming for the Office of Teaching & Learning
Schenectady City School District —Schenectady, NY
- School experience
- Classroom
- 3 years
Practice Manager
Albany Medical Center —Albany, NY
- $70,068 - $108,605 a year
- Overtime
- HIPAA
- Employment & labor law
- 3 years
Senior Budgeting Analyst / Trainee 1 / 2 - NY HELPS
State of New York - Environmental Conservation, Department of —Albany, NY
- $53,764 - $85,138 a year
- Full-time
- Background check
- Doctoral degree
- Office
- Paid holidays
- Dental insurance
Instructional Support Technician - Art & Art History
University at Albany —Albany, NY
- $60,245 a year
- Online Application
- Laboratory
- Classroom
- High school
4h
Administrative Aide (NY HELPS)
Capital Region BOCES —Albany, NY
- $44,787 a year
- Word processing
- English
- Office
Associate Director, Human Resources
Curia —Rensselaer, NY
- $135,000 - $168,000 a year
- Online Application
- Writing skills
- 3 years
- Master's degree
- Paid training
- Paid holidays

I want to receive the latest job alert for department head in albany, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

department head jobs near albany, ny

Supervisor Player Services

Rivers Casino & Resort Schenectady -
Schenectady, NY

Quick Apply

Job Details

$70,000 - $85,000 a year

Qualifications

Customer communication
Spreadsheets
Word embeddings
Desktop applications
Productivity software
Marketing

Full Job Description

Position Summary: Oversees the shift operations of the Player's Club.

Job Title: Supervisor Players Club

Department: Players Club

Reports To: Manager Players Club

FLSA Designation: Exempt

License Type: Gaming

Salary Range: $70,000-$85,000

Essential Job Functions:

Responsible for ensuring an environment that promotes positive guest and team member relations to increase loyalty
Provides effective leadership to ensure guests receive friendly, efficient and accurate services and information. Maintains operational procedures for quality standards to ensure maximum guest service and cost effectiveness
Have a proactive plan when problems arise (computer/kiosk failure, callouts, etc.)
Resolve guest concerns and complaints promptly with accurate information. Finds answers when unclear
Verifies valid/acceptable photo ID in accordance with the casino and NYSGC standards with every transaction
Promote the success of the Players Club by explaining the program to guests and demonstrating the value and benefits of the club
Maintain and safeguard the confidentiality of guest/player information; Discuss confidential guest information only with appropriate department and division heads
Maintain accurate personnel and departmental files
Ensures there is sufficient workforce available to provide the most efficient guest service possible
When guest volume exceeds staffing levels, Supervisors are required to work a computer when not resolving guest or team member issues
Spending the majority of the shift observing Representatives and giving necessary feedback to improve performance
Assisting Representatives by stepping in to resolve guest disputes/concerns. Passing guest concerns to VIP services when necessary/applicable
Take initiative to make decisions regarding department needs and look for answers when unclear
Maintains open communications in order to keep the Manager informed of all pertinent information and/or irregularities
Review the operations of each shift and make recommendations to improve operational efficiency and enhanced guest service
Monitor player club functions to ensure that all areas are in compliance with departmental and New York State Gaming Commission procedures
Monitor Player’s Club to ensure that all guests are treated fairly and equitably
Monitor Player’s Club to ensure that all areas in public view are kept neat, clean and properly stocked
Effectively manage department personnel through planning, directing, and assigning work; address team member complaints and resolve conflicts, provide coaching and counseling and disciplinary action as needed, give feedback on team member performance through the evaluation process and regular one-on-one meetings
Participate in marketing events, special events and promotions as necessary
Greet guests and distribute offers as they exit their bus at the casino
Ensures new guests are entered into the system and prints player’s cards as needed
Assists special events and marketing promotions
Ensures promotional give away and inventory is unpacked and ready to be distributed prior to the event
Assists the marketing team with special events check-ins and other promotions
Performs additional duties as directed

Qualifications:

Must possess outstanding interpersonal communications skills (verbal and written) to effectively interface with guests and team members
Ability to remain professional in stressful situations
Ability to withstand high pressure, fast-paced environments
Previous supervisory experience in a customer relations/marketing position is essential.
Prefer prior player club supervisory experience
Must possess strong leadership and planning skills, demonstrating ability to handle multiple tasks
Strong time management skills are a must. You are required to prioritize not only your time, but the time of those you supervise
Must be thoroughly trained and have a full understanding of various computer systems and their software, including, but not limited to Microsoft Excel and Microsoft Word
Meet attendance guidelines of the position; available to work various shifts and days, including weekends and special events/promotions
Must have a full working knowledge of the casino industry
Ability to operate a variety of office machinery
Ability to communicate with team members and guests
Ability to be a TEAM player
Ability to successfully fulfill the pre-employment process
Must be able to lift and/or move objects of 25 lbs.
Ability to obtain and maintain all necessary licensing

Working Conditions:

Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk
Must occasionally lift and lift up to 25 pounds
Frequently required to stoop, crouch or kneel
Ability to interact with others while maintaining a courteous and positive demeanor

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

department head jobs in albany, ny

Supervisor Player Services

Program Aide (NYHELPS)

Front of House Team Member

Administrative Specialist 1 / Trainee 1 / 2 - NY HELPS

Teacher Assistant

Registered Nurse (RN)

Registered Nurse (RN)

Senior Director of Operations

Practice Coordinator - Neurology Department

Practice Coordinator

Head Coach, Softball

Administrative Assistant – AHS - 83023

Store Manager (Store 4283)

Full Time - Head Cashier - Day

Asst Director of Early Literacy & Pre-Kindergarten Programming for the Office of Teaching & Learning

Practice Manager

Senior Budgeting Analyst / Trainee 1 / 2 - NY HELPS

Instructional Support Technician - Art & Art History

Administrative Aide (NY HELPS)

Associate Director, Human Resources

I want to receive the latest job alert for department head in albany, ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected