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Due to the continued growth of our consulting practice, we are currently recruiting for Epic Application Analysts / Consultants to join our Epic Practice with the Digital Solutions Healthcare team. As a part of the Epic Practice, you will find that our global brand and entrepreneurial environment will give you the support you need to apply your industry and technical experience to build your career across a wide range of services to meet our clients’ most important needs. As a member of our team, you will also contribute to some of the most important activities in our firm which include operating and growing the business, serving the client, developing the best people, and shaping our culture.
Our Epic Practice team members have expertise in one or more Epic applications including: EpicCare Ambulatory, Inpatient, ClinDoc, Inpatient Orders, Orders Transmittal, MyChart, Welcome, Haiku, Canto, Rover, ASAP, Bugsy, OpTime, Anesthesia, Beacon, Phoenix, Willow Inpatient, Willow Ambulatory, Willow Inventory, Beaker, Cupid, Stork, Radiant, Lumens, Wisdom, Bones, Kaleidoscope, Dorothy, Comfort, Research, HB, PB, Claims, SBO, Tapestry, Contracts Reimbursement, Grand Central, Cadence, Prelude, Cogito, Caboodle, Clarity, Reporting Workbench, Healthy Planet, ECSA, ECSM, ODBA, Hyperspace, Hyperdrive, EpicCare Link, Bridges, Pedigree, Compass Rose, Data Courier, Community Connect, Radar, Slicer Dicer.
We have been supporting Epic environments at healthcare providers across the US since 2006. What you will do:
Be a trusted member of the Epic Practice team with responsibilities including:
Demonstrate significant knowledge of Epic implementations, upgrades, and optimizations including:
Understand functionality and methodology that support successful Epic projects.
Plan, design/build, test, implement and support the needs of Epic EHR.
Participates on cross-functional teams as required to ensure integration and alignment of build, process design, and configuration of workflows.
Lead / facilitate requirements gathering and workflow analysis.
Lead or provide support during testing, training, and implementation of applications.
Identify issues with workflows and build, and develop solutions to remediate.
Provide support to business operations or clinical end-users.
Provide mentorship, training and guidance to IT members at the client site.
Serve as subject matter expert in the assigned applications.
Provide counsel on best practices to client teams.
Maintain current knowledge of any updates and improvements to relevant technology Epic applications and maintain required Epic certifications with NVTs and CEEs.
Ability to keep tasks on schedule.
Requires knowledge of clinical or business workflows in healthcare provider environment.
Requires current Epic certifications for applicable Epic applications.
Must have advanced communication skills, including good verbal and written skills.
Requires good time management with ability to multi-task and complete projects within established timelines.
Utilize your entrepreneurial skills to network and build strong relationships internally and externally with clients and Epic.
Successful candidates will have:
Bachelor’s degree in a related field preferred. Experience in lieu of a degree may be accepted.
Five plus years of Epic implementation experience, including design, build and configuration
Epic certification preferred.
Must be in good standing with Epic.
Proven ability to provide consulting services remotely or onsite at client locations.
Related healthcare experience, operational or clinical, highly preferred.
Demonstrated management, analytical, organization, interpersonal, project management, communication skills, and highly developed MS skills (Word, Excel, SharePoint) required.
Ability to lead and supervise others, provide exceptional client service, demonstrate commitment to continuous learning in order to stay current regarding applicable strategies, see the "big picture" as well as the details, display appropriate ethical knowledge and commitment, and exhibit a sense of urgency and commitment to quality and the timely completion of projects.
Ability to develop tailored solution to unique problems / issues that arise.
Excellent project coordination/management skills.
Demonstrated skills in the areas of time management, communication, interpersonal skills, relationship building, collaboration, and problem solving.
