Top 48 From home customer service Jobs in Albany, Ny

Motor Vehicle Representative 1 (Contact Center), G-9 (NY HELPS)
State of New York - Motor Vehicles, Department of —Menands, NY
- $42,641 - $52,413 a year
- Full-time
- Remote
- Background check
- High school diploma or GED
- Computer skills
- Free parking
- Paid holidays
1d
Motor Vehicle Representative 1, G-9 (Hourly) (NY HELPS) - Albany District Office
State of New York - Motor Vehicles, Department of —Albany, NY
- $20.45 an hour
- Monday to Friday
- Remote
- Background check
- High school diploma or GED
- Computer skills
- Paid holidays
- Health insurance
8d
Remote Customer Service/Sales Representative
Agent Alliance —Clifton Park, NY
- $65,000 - $70,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Health insurance
Quick Apply
Program Services Client Navigator
GOD S LOVE WE DELIVER —Albany, NY
- $24 - $28 an hour
- Remote
- Microsoft Excel
- Mid-level
- 3 years
Quick Apply
Sales Coordinator
EMPIRE OFFICE INC —Albany, NY
- $50,000 - $65,000 a year
- Overtime
- Remote
- Mid-level
- Commercial
Quick Apply
Insurance Sales & Service Associate (Remote, Tech Startup)
Jerry.ai —Albany, NY
- $19 - $21 an hour
- 8 hour shift
- Remote
- Communication skills
- Entry level
- Paid parental leave
- Health insurance
Quick Apply
23h
Udacity LearnVantage Mid-Market Account Success Management Associate Manager
Accenture —Albany, NY
- $68,300 - $126,100 a year
- Full-time
- Remote
- 5 years
- Presentation skills
- US work authorization
- Paid holidays
- Disability insurance
Call Center Customer Service Representative (Bilingual Spanish)
Penda Aiken —Malta, NY
- $19.97 an hour
- Temporary
- Remote
- Spanish
- Microsoft Outlook
- Mid-level
Quick Apply
1d
Remote Client Success Manager — Marketing Performance & Retention (Early Career / Tech-Savvy)
Built By Shah —United States
- $4,000 - $7,500 a month
- Full-time
- Remote
- English
- Mid-level
- Communication skills
Quick Apply

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Administrative Assistant/Front Desk Receptionist
Evergreen Dental Care —Troy, NY
Proficient in Microsoft Office Suite (Word, Excel, Spreadsheet) and other relevant software and emails, scanners and phones.
$20 - $25 an hour
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We collaborate everyday using a variety of tools such as slack, google meet, and confluence/ JIRA to ensure we're making decisions with our customers' best…

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from home customer service jobs near albany, ny

Motor Vehicle Representative 1 (Contact Center), G-9 (NY HELPS)

State of New York - Motor Vehicles, Department of
Menands, NY

Apply Now

Job Details

Full-time
$42,641 - $52,413 a year
1 day ago

Benefits

Free parking
457(b)
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Flextime
Employee assistance program
Vision insurance
Loan forgiveness

Qualifications

High school diploma or GED

Full Job Description

Duties Description As a Motor Vehicle Representative 1 (Contact Center), you would primarily be using a headset answering incoming telephone calls from the public inquiring about services and information regarding driver licenses, registrations, titles, penalties, and insurance. You will be expected to effectively use a computer with multiple applications running simultaneously, read and decipher customers’ records, process documents and credit card transactions. Other tasks include answering and responding to customers’ inquiries through email and chat. You will be expected to act in a calm, courteous, and reasonable manner, even under difficult circumstances.

The Contact Center offers free parking to all employees. Hours of the position will be discussed at the time of interview, including questions regarding AWS/Compressed Workweek, and Telecommuting Program.

Minimum Qualifications To be eligible for the Motor Vehicle Representative 1 (Contact Center), G-9 position you must meet one of the following conditions as detailed below:

NY HELPS*:

High school graduation or equivalency AND either:

A. One year of experience providing customer service including any of the following:

1. Explaining procedures
2. Resolving problems
3. Addressing general inquiries

OR

B. 30 semester credit hours of college-level study.

Please Note: Examples of qualifying customer service experience could include but are not limited to work: as a call center representative, as a customer service representative, in a public facing hospitality setting, as a sales representative, as a telemarketer, as an accounts payable or receivable representative, as a bank teller, and as a medical encoder.

Transfer:
One year of permanent, contingent-permanent, or 55b/c service allocated to a G-7 or higher eligible for transfer under Section 52.6 or Section 70.1 of Civil Service Law, or currently serving in the title and eligible for reassignment.

55b/c Appointment:
This position is eligible for 55b/c designation and candidates with 55b/c eligibility are encouraged to apply. Candidates must meet the minimum qualifications stated above and must submit their current 55b/c eligibility letter along with their application.

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means NO EXAMINATION IS REQUIRED, but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, WITHOUT HAVING TO TAKE A CIVIL SERVICE TEST. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Additional Comments Hours of the position will be discussed at the time of interview, including questions regarding Flextime, AWS/Compressed work week and Telecommuting.

There are many benefits to working for the DMV! Including:
o Paid Leave
o Paid Holidays
o Pension
o Health Insurance
o Dental & Vision Coverage
o Flex Spending
o Voluntary 457B Retirement Saving Program
o Health Care Spending Account
o Tuition Assistance Programs
o Public Service Loan Forgiveness Program
o Transportation Savings Program
o Employee Assistance Programs

For additional information about the benefits of being a state employee, visit the Office of Employee Relations website at https://oer.ny.gov/employee-benefit-programs.

DMV is committed to being a model employer for people with disabilities. DMV’s commitment includes ensuring that the recruitment, application, interviewing and hiring processes are accessible to all job applicants. If you are a job applicant who may need a reasonable accommodation for any part of the application and hiring process, please contact [email protected]

The Department of Motor Vehicles is committed to diversity and equal opportunity, and to building a team that represents a variety of backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace, and we encourage all qualified individuals to apply, including people with disabilities or any other protected category under the law. Our goal as an employer is to reflect the diverse identities, experiences and geographies of the communities and customers we serve.

Some positions may require additional credentials or a background check to verify your identity.

Apply Now

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from home customer service jobs in albany, ny

Motor Vehicle Representative 1 (Contact Center), G-9 (NY HELPS)

Motor Vehicle Representative 1, G-9 (Hourly) (NY HELPS) - Albany District Office

Remote Customer Service/Sales Representative

Program Services Client Navigator

Sales Coordinator

Insurance Sales & Service Associate (Remote, Tech Startup)

Udacity LearnVantage Mid-Market Account Success Management Associate Manager

Call Center Customer Service Representative (Bilingual Spanish)

Remote Client Success Manager — Marketing Performance & Retention (Early Career / Tech-Savvy)

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