Top 7 Hospital administrator Jobs in Albany, Ny

Pacs Admin III
Albany Medical Center —Albany, NY
- $84,783 - $131,414 a year
- Full-time
- HIPAA
- Mid-level
- In-person
Administrative Operations Specialist
Albany Medical Center —Albany, NY
- $54,690 - $82,035 a year
- Full-time
- Customer service
- Office
- Bachelor's degree
Contract Administrator
Albany Medical Center —Albany, NY
- $77,075 - $119,466 a year
- Full-time
- Hospital
- HIPAA
- Mid-level
Administrative Liaison - Albany Memorial Hospital - Outpatient Wound Care - FT Days
St. Peter's Health Partners —Albany, NY
- $20.20 - $30.30 an hour
- Full-time
- Hospital
- 5 years
- Word processing
Contract Administrator, Value Based Initiatives
Albany Medical Center —Albany, NY
- $77,075 - $119,466 a year
- Full-time
- Hospital
- Mid-level
- Office
Nursing Administrative Assistant: Cardiac Catheterization and Electrophysiology Lab- 40hrs/wk, Days
Albany Medical Center —Albany, NY
- $46,947 - $65,726 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
Nursing Administrative Assistant: Orthopedics/Spine M2 24hrs/week Days
Albany Medical Center —Albany, NY
- $41,923 - $54,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math

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Pacs Admin III

Albany Medical Center -
Albany, NY

Apply Now

Job Details

Full-time
$84,783 - $131,414 a year

Qualifications

Non-technical user support
Radiology equipment calibration
Customer communication
Staff supervision
Team supervision
Standard Operating Procedures (SOPs) implementation
Technical documentation
Enterprise software
In-person customer service
Software implementation
Direct client contact
HIPAA
Mid-level
Incident Escalation
Enterprise software support
Software administration
Radiology equipment troubleshooting
Internal employee customer service
Technology management
Desktop (troubleshooting support)
Decision making
Office equipment installation
Hardware configuration
Issue tracking
Resolving technical support tickets
Technical project management
Picture archiving and communication systems (PACS)
Clinical confidentiality policies
Standard operating procedures (SOPs)
Field engineering

Full Job Description

Department/Unit:

AMHS - Albany Med Clinical EHR

Work Shift:

Day (United States of America)

Salary Range:

$84,783.00 - $131,414.00

The PACS Administrator provides onsite and remote support for all PACS-like systems. The PACS Administrator will take ownership of all PACS related issues regardless of escalation path and work to resolution utilizing all skills, experience, training, documentation and resources at their disposal. The PACS Administrator escalates and notifies Albany Med employees and management appropriately according to documented standard operating procedures. The PACS Administrator is responsible for an exemplary customer service experience for all Albany Med PACS users. The PACS Administrator acts as a liaison between the customer and Information Technology (IT) to resolve any issue that is reported. The PACS Administrator will fulfill any project-based or new request for services that are assigned to them within agreed upon timelines.

The PACS Administrator – Level III will have moderate onsite field support experience or the corresponding knowledge/skillsets required for the role. The individual will utilize their knowledge and experience in combination with departmental standard operating procedures, processes, documentation and training to resolve issues. The individual will receive moderate to little supervision and will have moderate latitude in decision making on resolving issue. The individual is expected to escalate issues that fall outside of their training and documentation for disposition by senior peers or management. The individual will have knowledge of and excel at providing customer service and ensure that all written and verbal interactions with users meet those standards. The individual will have exemplary personal work ethic and strive to work effectively and efficiently.

Typical responsibilities include:

Support

Respond to issues reported by customers and resolve themselves or engage/escalate issues to point of resolution escalating when needed to senior peers
Provide troubleshooting support, configuration, and calibration of radiologist work stations, radiology technician workstations, and diagnostic monitors
Install computers, printers and other related equipment and software to support enterprise PACS needs
Excel at providing customer service in all verbal and written interactions with users
Work as part of a team to meet goals set forth by Information Technology management
Meet or exceed documented and communicated statistical metrics that drive overall departmental performance
Take ownership of issue and incident resolution ensuring issues are looked at for possible global issues and not just local or isolated
Provide all support actions that assist in the betterment of the end user experience

Supervision

This position provides direction for PACS Administrator – Levels I and II and provides direction to IT and non-IT staff for PACS related projects and work

Contact with others

Direct contact with end users, IT and non-IT staff support staff and management, and vendors
Ad hoc exposure to Albany Med IT executives

Other

Maintain current technical expertise in the rapidly changing technology of Albany Med Information Technology and PACS administrative duties
Ensure closure of customer reported issues by confirmation with said customer of their satisfaction
Provide best effort support for non-standard applications and hardware
Recognize and identify potential areas where existing policies and procedures require change, or where new ones need to be developed, especially regarding future business expansion
Provide documentation, policy and procedure standards for the PACS computing environment
Identify and evaluate information technology tools for potential implementation
Act as a liaison between the customers and Information Technology to resolve any issue with the end user experience
Provide system administrator level support for other non PACS clinical and support applications as necessary
Provide on-call, extended weekday and weekend support for on-site and off-site locations, as warranted by critical business requirements
Maintain confidentiality by using and communicating information only as needed to perform one’s duties
Perform at or above the Information Technology performance standards
Fulfill department requirements in terms of providing work coverage and administration notification during periods of absence (personnel illness, vacation, education, etc.)

Perform other duties or assignments as designated by management and/or senior peers

Thank you for your interest in Albany Med Health System!

Albany Med Health System is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Apply Now

Refine Your Search

hospital administrator jobs in albany, ny

Pacs Admin III

Administrative Operations Specialist

Contract Administrator

Administrative Liaison - Albany Memorial Hospital - Outpatient Wound Care - FT Days

Contract Administrator, Value Based Initiatives

Nursing Administrative Assistant: Cardiac Catheterization and Electrophysiology Lab- 40hrs/wk, Days

Nursing Administrative Assistant: Orthopedics/Spine M2 24hrs/week Days

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