Top 48 Patient access specialist Jobs in Albany, Ny

Access Specialist II - ED
Albany Medical Center —Albany, NY
- $46,215 - $60,080 a year
- Part-time
- HIPAA
- High school diploma or GED
- 1 year
10d
Pre-Service Representative
Albany Medical Center —Albany, NY
- $46,215 - $60,080 a year
- Full-time
- Hospital
- HIPAA
- High school diploma or GED
Pre-Service Specialist I
Albany Medical Center —Albany, NY
- $46,215 - $60,080 a year
- Full-time
- Hospital
- HIPAA
- High school diploma or GED
9d
Patient Access Specialist
Albany Medical Center —Albany, NY
- $46,947 - $65,726 a year
- Weekends as needed
- Computer literacy
- Medical office experience
- HIPAA
Patient Flow Specialist - 36hrs/week, Day/Evening
Albany Medical Center —Albany, NY
- $86,650.99 - $134,309.04 a year
- Part-time
- Hospital
- HIPAA
- Patient care
Patient Access Spec - ED
Albany Medical Center —Albany, NY
- $46,215 - $60,080 a year
- Full-time
- Vital signs
- HIPAA
- Clinic experience
10d
Patient Access Specialist - Albany
Albany Medical Center —Albany, NY
- $18.00 - $23.79 an hour
- Full-time
- Computer literacy
- HIPAA
- Mid-level
10d
Health Systems Specialist 1 (NY HELPS) - 46133, 23637
State of New York - Health, Department of —Albany, NY
- $53,764 - $85,138 a year
- Full-time
- Background check
- Mid-level
- Master's degree
- Paid holidays
- Dental insurance
3d
Patient Support Specialist
Community Care Physicians —Slingerlands, NY
- $18 - $24 an hour
- Part-time
- High school diploma or GED
- Computer skills
- Medical terminology
- Paid holidays
- Health insurance
10d
Quality Specialist
Albany Medical Center —Albany, NY
- $94,957 - $147,183 a year
- Full-time
- Nursing
- 6 years
- RN License
Trauma Registrar
Albany Medical Center —Albany, NY
- $54,690 - $82,035 a year
- Part-time
- Surgery
- Hospital
- HIPAA
Authorization Specialist
Capital Cardiology Associates —Albany, NY
- $20 - $25 an hour
- Full-time
- Computer literacy
- Mid-level
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
3d
Data Analyst 2; Central Office
State of New York - Mental Health, Office of —Albany, NY
- $86,681 - $109,650 a year
- Full-time
- Background check
- Computer science
- Oracle
2d
Credentialing Specialist, F/T Days
Albany Medical Center —Albany, NY
- $54,690 - $82,035 a year
- Full-time
- Customer service
- Mid-level
- 3 years
Senior Front Desk Associate - Outreach Lab
St. Peter's Health Partners —Troy, NY
- $18.50 - $23.90 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
4d
Sr. Registration Associate
St. Peter's Health Partners —Albany, NY
- $18.50 - $23.90 an hour
- Full-time
- Internal Medicine
- HIPAA
- Mid-level
Senior Front Desk Associate
St. Peter's Health Partners —Albany, NY
- $18.50 - $23.90 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
4d
Senior Front Desk Associate - OBGYN
St. Peter's Health Partners —Albany, NY
- $18.50 - $23.90 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
Student Support Specialist
Excelsior University —Albany, NY
- $47,000 - $48,000 a year
- Full-time
- Hybrid work
- Experience working with individuals with disabilities
- Mid-level
- Office
Quick Apply
Senior Front Desk Associate- Urology
St. Peter's Health Partners —Albany, NY
- $18.50 - $23.90 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED

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Access Specialist II - ED

Albany Medical Center -
Albany, NY

Apply Now

Job Details

Part-time
$46,215 - $60,080 a year
10 days ago

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Department/Unit:

Patient Access

Work Shift:

Per Diem (United States of America)

Salary Range:

$46,215.00 - $60,080.00

The Pre-Service Specialist I is responsible for the initial touchpoint of our patient population to provide an exceptional patient experience assisting in scheduling services for our Hospital and Practice. This requires ability to work in a high-volume contact center and fast paced environment. Understanding complex scheduling needs of our patients in an empathetic, compassionate manner is critical. Position is required to use eligibility application to invoke request to verify insurance eligibility, interpret response and capture appropriate health insurance information as it pertains to the service being rendered. The position requires ability to understand and apply contractual benefits to the service being rendered, with ability to collect patient financial obligation pre-services.

The Pre-Service Specialist I, after one year in the position and based on performance and success in position, has ability to be promoted to Pre-Service Specialist II as Career Ladder requirements indicate.

Essential Duties and Responsibilities

Responsible for scheduling appointments and services for assigned service line (POD) via the scheduling system following established scripting and protocols promoting physician satisfaction and scheduling efficiencies on behalf of our patients.
Ability to identify trigger words, symptoms and patient concerns, assuring calls are triaged to the respective Clinic Nursing team per protocol.
Responsible for discerning demographic and insurance information to ensure accurate registration
Responsible to interpret information received from Insurance Payer regarding patient’s eligibility and financial responsibility
Responsible for discussing financial obligation of patient and collect via cash, credit card or check
Ability to accurately interpret referral/physician order to meet the patient and/or provider need for scheduling of services correctly.
Responsible for scanning or managing online form template to maintain the Electronic Health Record
Comprehend Federal, State, Third Party Payer regulations as it pertains to a hospital and practice pre-registration.
Ability to work in multiple systems during a telephone call or patient facing interaction to complete an accurate registration and support clinical workflow.
Responsible for review of services being rendered to ensure the appropriate setting of care has been assigned by the physician’s office
Obtains all insurance information from patient and verifies insurance to ensure active coverage for services being scheduling.
Provides thorough comments, where applicable for all conversations with patients or providers.

Qualifications

High School Diploma/G.E.D. - required
1 – 2 years Winning customer service personality with ability to engage patients and customers via telephone with superior patient experience.
Medical Terminology and Insurance Knowledge - preferred
Proven customer service skill with ability to exceed expectations
Ability to multi-task in stressful and high patient volume unit
Must be able to manage pressure of very tight timeframes to execute task
Ability to learn in classroom, utilizing resources
Ability to maintain composure under pressure
Ability to review information and draw appropriate conclusion
Good judgement and ability to be resourceful to problem solve; escalate issues as needed
Team minded worth ethic
Demonstrated ability interpret patient’s insurance benefits and apply the applicable contractual obligations

Equivalent combination of relevant education and experience may be substituted as appropriate.

Physical Demands

Standing - Occasionally
Walking - Occasionally
Sitting - Constantly
Talking - Constantly
Hearing - Constantly
Repetitive Motions - Constantly
Eye/Hand/Foot Coordination - Frequently

Working Conditions

Extreme cold - Rarely
Extreme heat - Rarely
Humidity - Rarely
Wet - Rarely
Noise - Occasionally
Hazards - Rarely
Temperature Change - Rarely
Atmospheric Conditions - Rarely
Vibration - Rarely

Thank you for your interest in Albany Medical Center!

Albany Medical Center is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Thank you for your interest in Albany Med Health System!

Albany Med Health System is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Apply Now

Refine Your Search

patient access specialist jobs in albany, ny

Access Specialist II - ED

Pre-Service Representative

Pre-Service Specialist I

Patient Access Specialist

Patient Flow Specialist - 36hrs/week, Day/Evening

Patient Access Spec - ED

Patient Access Specialist - Albany

Health Systems Specialist 1 (NY HELPS) - 46133, 23637

Patient Support Specialist

Quality Specialist

Trauma Registrar

Authorization Specialist

Data Analyst 2; Central Office

Credentialing Specialist, F/T Days

Senior Front Desk Associate - Outreach Lab

Sr. Registration Associate

Senior Front Desk Associate

Senior Front Desk Associate - OBGYN

Student Support Specialist

Senior Front Desk Associate- Urology

I want to receive the latest job alert for patient access specialist in albany, ny

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