Top 80 Patient accounts representative Jobs in Albany, Ny

Call Center Representative - Remote
St. Peter's Health Partners —Rensselaer, NY
- $18.50 - $23.90 an hour
- Full-time
- Remote
- Medical office experience
- High school diploma or GED
- Entry level
6h
Patient Access Representative (Central Registration) - Cooperstown, NY
Optum —Albany, NY
- $16 - $29 an hour
- Overtime
- 18 years or older
- Basic math
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
Front Office Coordinator - Gynecologic Oncology
New York Oncology Hematology —Albany, NY
- $22 - $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
Clm Resltion Rep III, Hosp/Prv
University of Rochester —Albany, NY
- $20.30 - $27.41 an hour
- Full-time
- Remote
- Research
- Mid-level
- Associate's degree
Patient Access Representative I
Ellis Medicine —Niskayuna, NY
- $16.24 - $24.11 an hour
- Full-time
- Hospital
- Customer service
- English
Quick Apply
12d
Physicians Sales Rep – Pharma
Prism Biotech —Albany, NY
- $87,915 - $119,167 a year
- Full-time
- Mid-level
- Continuous improvement
- Commercial
Quick Apply
Medical Payment Poster
Workit Health —Albany, NY
- $25 an hour
- Full-time
- In person
- Google Workspace
- Customer service
- Writing skills
- Paid parental leave
- Health savings account
Quick Apply
7d
Patient Services Coordinator I
New York Oncology Hematology —Albany, NY
- $17 - $20 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
Quick Apply
5d
Field Clinical Representative - Albany
Inspire Medical Systems —Albany, NY
- $100,000 - $130,000 a year
- Remote
- Nursing
- Surgery
- Hospital
- Health savings account
- Employee stock purchase plan
Specialty Representative, HCV - Albany, NY
AbbVie —Albany, NY
- $78,500 - $192,500 a year
- Full-time
- Remote
- Pass drug screening
- English
- Mid-level
- Paid holidays
- Health insurance
Lead Patient Access Representative
Ellis Medicine —Schenectady, NY
- $18.33 - $26.58 an hour
- Part-time
- Sales
- Hospital
- Customer service
- On-the-job training
Quick Apply
Lead Patient Access Representative
OrthoNY —Clifton Park, NY
- $20 - $22 an hour
- Full-time
- Management
- HIPAA
- Mid-level
Quick Apply
Paramedic ($10,000 Sign On Bonus)
Mohawk Ambulance —Albany, NY
- $83,824 - $100,000 a year
- 12 hour shift
- 18 years or older
- Writing skills
- Mid-level
Quick Apply
Clm Resltion Rep II, Hosp/Prv
University of Rochester —Albany, NY
- $19.72 - $26.62 an hour
- Full-time
- Hybrid work
- Research
- Mid-level
- High school diploma or GED
Patient Access Representative II
Ellis Medicine —Schenectady, NY
- $17.46 - $25.32 an hour
- Full-time
- Hospital
- Inpatient
- Mid-level
Quick Apply
Medical Billing Representative
Rezolut —Cohoes, NY
- $21 an hour
- Full-time
- Inventory management
- Mid-level
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
14d
Self-Pay Fin Assist Coord IV
University of Rochester —Albany, NY
- $18.71 - $25.27 an hour
- Full-time
- Hybrid work
- Research
- Mid-level
- Associate's degree
7d
Clinical Specialist, Pelvic Health - Albany, NY
Medtronic —Albany, NY
- $76,000 - $114,000 a year
- Full-time
- Mid-level
- Master's degree
- High school diploma or GED
- Health savings account
- Employee stock purchase plan
4d
Insurance Verification Representative - Eddy Senior Care
St. Peter's Health Partners —Schenectady, NY
- $18.50 - $24.66 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
Authorization Clinician - Samaritan Hospital - FT Days
St. Peter's Health Partners —Troy, NY
- $24.60 - $35.70 an hour
- Full-time
- Hospital
- Computer literacy
- Writing skills

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Call Center Representative - Remote

St. Peter's Health Partners -
Rensselaer, NY

Apply Now

Job Details

Full-time
$18.50 - $23.90 an hour
6 hours ago

Qualifications

High school diploma or GED

Full Job Description

Employment Type:
Full time

Shift:
Day Shift

Description:
Call Center Representative I - Medical Group - Remote
Full Time

If you are looking for a high-volume Call Center position, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places.

Call Center experience highly preferred.
Medical Office experience highly preferred.

Position Highlights:
Quality of Life: Where career opportunities and quality of life converge
Advancement: Strong orientation program, generous tuition allowance and career development
Work/Life: Office Hours, Monday - Friday

What you will do:
Serves as a first point of contact for customers by phone, as well as a liaison between external customers and medical staff. Answers incoming calls, assesses the urgency of the call, appropriately triages and directs all calls according to established procedures to ensure optimal quality patient care. Schedules patient appointments, communicates and coordinates scheduling with clinical personnel to optimize patient care and efficiency. Provides a high level of customer service to all internal and external customers.

ESSENTIAL JOB FUNCTIONS:
1. Answers incoming calls, assesses the urgency of the call, appropriately triages and directs all calls according to established procedures to ensure optimal patient care; schedules appointments by protocol, communicates and coordinates scheduling with clinical personnel to optimize patient care and efficiency.
2. Obtains necessary patient registration information, verifies patient insurance eligibility, prepares charts for visits in accordance with SPHPMA protocols and notifies clinical staff of patient’s arrival, if applicable.
3. Answers telephone in accordance with SPHPMA telephone etiquette guidelines, taking and relaying messages in a timely manner.
4. Schedules and confirms patient appointments; obtains appropriate information, enters preliminary account data into computer and confirms appointments based on office protocols.
5. May collect payment(s) and ensures timely and accurate posting of payment.
6. Records messages for physician and staff accurately, with complete information required, and ensures that it is routed appropriately through Trinity Health SPHPMA Medical Group EMR system.
7. Assists patients with MyChart-related questions. Keeps current on updates, changes and FAQ’s.
8. Accurately documents into SPHPMA systems.
9. Maintains familiarity with physician office, Billing Department and all extended care location basic services and hours of operation to respond to customer requests accurately and promptly.
10. Assists patients and facilities with questions related to referrals, authorizations and requisitions per established protocols.
11. Accurately completes patient forms.

ESSENTIAL QUALIFICATIONS:EDUCATION:
High School Diploma or GED required.
Course work in insurance/billing, medical practice education or seminars are all preferred.

MINIMUM EXPERIENCE: Previous experience in a combination of patient services, medical reception, call/customer Call Center (medical environment) or other customer service environment.

Pay Range: $18.50-23.90
Pay is based on experience. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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Refine Your Search

patient accounts representative jobs in albany, ny

Call Center Representative - Remote

Patient Access Representative (Central Registration) - Cooperstown, NY

Front Office Coordinator - Gynecologic Oncology

Clm Resltion Rep III, Hosp/Prv

Patient Access Representative I

Physicians Sales Rep – Pharma

Medical Payment Poster

Patient Services Coordinator I

Field Clinical Representative - Albany

Specialty Representative, HCV - Albany, NY

Lead Patient Access Representative

Lead Patient Access Representative

Paramedic ($10,000 Sign On Bonus)

Clm Resltion Rep II, Hosp/Prv

Patient Access Representative II

Medical Billing Representative

Self-Pay Fin Assist Coord IV

Clinical Specialist, Pelvic Health - Albany, NY

Insurance Verification Representative - Eddy Senior Care

Authorization Clinician - Samaritan Hospital - FT Days

I want to receive the latest job alert for patient accounts representative in albany, ny

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