Top 79 Guest service agent Jobs in Albany Ca

Guest Services Representatives
Omni Hotels & Resorts —San Francisco, CA
- $35.09 an hour
- Full-time
- English
- Hotel
- Math
Quick Apply
Front Desk Agent
Radiate Hotels —Berkeley, CA
- $21 - $24 an hour
- Weekends as needed
- Hotel
- Conflict management
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
13d
Front Desk Agent - Doubletree by Hilton Berkeley Marina
DoubleTree Berkeley Marina California —Berkeley, CA
- $22.19 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
7d
Front Desk Agent/Concierge
Inn at the Presidio —San Francisco, CA
- $31.75 an hour
- Part-time
- Entry level
- Resort
Quick Apply
10d
Front Desk Agent
Kimpton Alton Hotel —San Francisco, CA
- $36.06 - $37.50 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d
Front Desk Agent
AccorHotel —San Francisco, CA
- $36.50 an hour
- Full-time
- US work authorization
- Entry level
Quick Apply
Front Desk Agent at Executive Inn & Suites / Best Western Plus Bayside Hotel
Executive Inn & Suites —Oakland, CA
- $18.85 - $25.14 an hour
- Part-time
- Background check
- Hotel
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent | Homewood Suites | Oakland, CA
PM Hospitality Strategies, Inc. —Oakland, CA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Front Desk Receptionist
Four Seasons —San Francisco, CA
- $36.66 an hour
- Weekends as needed
- Bilingual
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
4d
Front Desk Attendant - On-Call
Olympic Club —San Francisco, CA
- $30.01 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- Hotel
Quick Apply
Front Desk Agent - Full Time
Sage Hospitality —San Francisco, CA
- From $33.29 an hour
- Full-time
- No experience needed
- English
- Hotel
- 401(k) matching
- Referral program
Guest Experience Agent (ON CALL) - InterContinental Mark Hopkins
InterContinental —San Francisco, CA
- $37.50 an hour
- Night shift
- Sales
- Computer literacy
- Basic math
Experience Ambassador (Front Desk Agent)
Sentral —San Francisco, CA
- $28 - $29 an hour
- 8 hour shift
- Residential
- High school diploma or GED
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
Front Desk Agent
Hotel Zoe 425 N Point St San Francisco, CA 94133, USA —San Francisco, CA
- $31.21 an hour
- Weekends as needed
- Background check
- Microsoft Outlook
- Hotel
- AD&D insurance
- Paid holidays
Quick Apply
Front Office Agent- Full Availability | Benefits Include: Tuition Reimbursement, Free Room Nights and MANY MORE!
Grand Hyatt at SFO —San Francisco, CA
- $30.79 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Front desk
- Paid holidays
- Health insurance
8h
Guest Service Agent- Full Time
Hilton San Francisco Airport Bayfront —Burlingame, CA
- $28.58 an hour
- Overtime
- 18 years or older
- High school
- English
- Commuter assistance
- AD&D insurance
Quick Apply
Front Desk Agent
Embassy Suites by Hilton San Rafael at Marin Center —San Rafael, CA
- $22 an hour
- Part-time
- English
- Hotel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
6d
Guest Service Agent (Full-Time) - Sonesta ES Suites San Francisco Airport Oyster Point Waterfront
WS Management —South San Francisco, CA
- $22.50 - $23.50 an hour
- Weekends as needed
- No high school diploma
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk / Guest Service Agent
AC by Marriott South San Francisco Oyster Point Waterfront —South San Francisco, CA
- $22 an hour
- Full-time
- Hotel
- Travel
- Front desk
- Paid holidays
- Health insurance
Quick Apply
13d
Hotel Front Desk Agent
La Quinta San Francisco —San Francisco, CA
- $21.50 - $25.50 an hour
- Full-time
- Windows
- Hotel
- High school diploma or GED
Quick Apply

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Guest Services Representatives

Omni Hotels & Resorts -
San Francisco, CA

Quick Apply

Job Details

Full-time
$35.09 an hour

Qualifications

Customer communication

Full Job Description

Omni San Francisco

Set amid the iconic charm and sweeping views of San Francisco, the Omni San Francisco Hotel offers a refined escape for both leisure and business travelers. Located in the heart of the Financial District, just moments from Union Square, the Embarcadero, and the city’s most celebrated attractions, our four-star hotel seamlessly blends timeless luxury with contemporary style.

Guests can relax in beautifully appointed accommodations featuring plush comforts and elegant design, savor locally inspired cuisine at our signature restaurant, or enjoy a handcrafted cocktail in the warmth of our inviting lounge. Business travelers will appreciate our state-of-the-art meeting spaces, personalized service, and convenient access to major corporate offices and transportation hubs.

Whether you’re here to explore San Francisco’s renowned culinary scene, stroll through its historic neighborhoods, or host a productive business meeting in a setting of sophistication, the Omni San Francisco Hotel provides the perfect balance of comfort, service, and location.

We are equally dedicated to creating a culture of warmth, respect, and growth—where associates are empowered to deliver exceptional service, create memorable moments for our guests, and grow personally and professionally as part of a team that takes pride in genuine hospitality.

Discover a destination where classic elegance meets modern convenience — and every stay feels uniquely San Francisco.

Guest Services Representatives are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest’s stay. They make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Guest Services Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. This position will require open availability.

Responsibilities

Process guest check-ins and check-outs according to Omni’s Moments of Service and Standard Operating Procedures
Empathetically listen to guest inquiries and provide appropriate responses
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Block rooms in the computer and follow through on designated requirements
Pre-register designated guests and prepare key packets
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Maintain confidentiality of all guests and hotel information
Employ attention to detail in order to ensure security of guest room access.
Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
Maintain guest history files on all guests
Accommodate room changes expediently
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.

Qualifications

Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
Ability to accurately and efficiently input information into computer systems
Ability to work cohesively with co-workers both within and outside of your department
Ability to compute accurate mathematical calculations
Ability to think clearly, quickly and make concise decisions
Ability to prioritize, organize and follow up
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
Previous customer service experience required, hotel front desk experience is preferred
Open availability required.

Pay: $35.09/hourly rate

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].

Quick Apply

Refine Your Search

guest service agent jobs in albany ca

Guest Services Representatives

Front Desk Agent

Front Desk Agent - Doubletree by Hilton Berkeley Marina

Front Desk Agent/Concierge

Front Desk Agent

Front Desk Agent

Front Desk Agent at Executive Inn & Suites / Best Western Plus Bayside Hotel

Front Desk Agent | Homewood Suites | Oakland, CA

Front Desk Receptionist

Front Desk Attendant - On-Call

Front Desk Agent - Full Time

Guest Experience Agent (ON CALL) - InterContinental Mark Hopkins

Experience Ambassador (Front Desk Agent)

Front Desk Agent

Front Office Agent- Full Availability | Benefits Include: Tuition Reimbursement, Free Room Nights and MANY MORE!

Guest Service Agent- Full Time

Front Desk Agent

Guest Service Agent (Full-Time) - Sonesta ES Suites San Francisco Airport Oyster Point Waterfront

Front Desk / Guest Service Agent

Hotel Front Desk Agent

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