Top 116 Director of customer experience Jobs in Albany Ny

Director of Logistics
Rail Modal Group —Latham, NY
- $100,000 - $130,000 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Associate Director, Enterprise Applications and Business Solutions
The Research Foundation For SUNY —Albany, NY
- $127,839 - $157,590 a year
- Online Application
- 5 years
- Analysis skills
- University
Director of Operations
Driscoll Foods —West Coxsackie, NY
- From $135,000 a year
- Weekends as needed
- Microsoft Excel
- Ability to walk for extended periods
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
10d
VP/Director of Finance
Robert Half —Troy, NY
- $61.75 - $71.50 an hour
- Temporary
- 7 years
- CPA
- Office
- Disability insurance
- Dental insurance
Quick Apply
13d
Director, Partnerships & network Development
State of New York - Empire State Development, NYS —Albany, NY
- $95,000 - $100,000 a year
- Full-time
- Hybrid work
- Background check
- Computer literacy
- Writing skills
Associate Director of Visit Experience - Siena University
Siena College —Loudonville, NY
- $66,000 a year
- Weekends as needed
- Spanish
- 3 years
- Master's degree
- Health insurance
- Dental insurance
10d
Director of Member Engagement
Sidney Albert Albany JCC —Albany, NY
- $65,000 - $75,000 a year
- 7 years
- Marketing
- Master's degree
Associate Director of Admissions
Maria College —Albany, NY
- $62,400 - $72,000 a year
- Weekends as needed
- Background check
- Microsoft Outlook
- Management
- Health savings account
- Health insurance
Quick Apply
Associate Director, Career Development
Rensselaer Polytechnic Institute —Troy, NY
- $85,000 - $90,000 a year
- Weekends as needed
- Computer literacy
- Office
- Master's degree
- Health insurance
- Dental insurance
Director of Service - Telecom
Allied Universal® Technology Services —Albany, NY
- $110,000 - $150,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Fuel card
- AD&D insurance
Quick Apply
Program Director, Community Prevention and Treatment Services (Req 101089)
Whitney M Young Jr Health Center —Albany, NY
- $80,000 - $100,000 a year
- Addiction Medicine
- Customer service
- 3 years
Quick Apply
Director of Practice Operations (Req 101105)
Whitney M Young Jr Health Center —Albany, NY
- $105,000 - $120,000 a year
- Spanish
- 5 years
- English
Quick Apply
Lead Director, Stop Loss Relationship Management
CVS Health —Albany, NY
- $100,000 - $231,540 a year
- Full-time
- Bachelor's degree
- Fair chance
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Director - Operations
Stark Tech —Latham, NY
- $136,172 - $181,562 a year
- Full-time
- 5 years
- Office
- Master's degree
- Health insurance
- Paid time off
Store Director
J.Crew Factory —Albany, NY
- Weekends as needed
- Senior level
- Retail management
- Paid holidays
- Health insurance
Director Business Operations for Surgical Services & Procedural Areas
Ellis Medicine —Schenectady, NY
- $58.87 - $94.70 an hour
- Full-time
- Surgery
- English
- Research
Quick Apply
13h
Associate Director of Student Accounting
Excelsior University —Albany, NY
- $61,000 - $72,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
Quick Apply
Lead Director, Head of Product Execution
CVS Health —Albany, NY
- $100,000 - $231,540 a year
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Fair chance
- Health insurance
- Dental insurance
9d
Regional Director, Enterprise
Fivetran —Albany, NY
- $180,025 - $242,890 a year
- Full-time
- Remote
- 5 years
- Travel
- Recruiting
- Health insurance
- Paid time off
Quick Apply
Senior Associate Director of Admissions - Siena University
Siena College —Loudonville, NY
- $70,000 a year
- Weekends as needed
- Spanish
- 5 years
- Master's degree
- Health insurance
- Dental insurance
7d

I want to receive the latest job alert for director of customer experience in albany ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

director of customer experience jobs near albany ny

Director of Logistics

Rail Modal Group -
Latham, NY

Quick Apply

Job Details

Full-time
$100,000 - $130,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Referral program
Retirement plan

Qualifications

Operational analysis
Managing logistics operations teams
Team leadership
Cost control
Transportation management
Bachelor's degree
Task prioritization
Leading team collaboration initiatives
Business
Cross-functional communication

Full Job Description

Position Overview

The Director of Logistics is responsible for leading the end-to-end execution of the company’s logistics network, with direct oversight of both the Logistics and NVOCC teams. This role ensures the reliable, efficient, and compliant movement of freight across rail, drayage, and ocean channels, from initial booking through final delivery.

Serving as the logistical backbone of the commercial organization, the Director of Logistics works in close partnership with the Vice President of Commercial Strategy to ensure customer commitments are executed with consistency, speed, and quality. This role translates commercial demand into actionable logistics and export plans while coordinating closely with the Vice President of Operations to ensure alignment between logistics execution and on-the-ground terminal operational performance.

Reporting to the COO, this position is focused on operational excellence, network coordination, and continuous improvement, ensuring that logistics and NVOCC execution support customer success, terminal performance, and scalable growth across the network.

Essential Responsibilities

Lead the end-to-end execution of all logistics and NVOCC operations, ensuring accurate booking, documentation, coordination, and movement of freight across the network.
Embody and champion company values: Safety, Efficiency, Adaptability, Reliability, and Service.
Translate commercial demand into executable logistics and export plans, aligning capacity, equipment availability, and service levels with customer commitments.
Partner closely with the President and Vice President of Commercial Strategy to ensure seamless alignment between customer expectations and operational delivery.
Work in close alignment with the Vice President of Operations to ensure logistics plans are executable at the terminal level, supporting throughput, labor planning, and service consistency.
Manage relationships with railroads, ocean carriers, and drayage providers to ensure service reliability, equipment availability, and network alignment.
Oversee day-to-day shipment execution, including scheduling, routing, equipment allocation, and issue resolution across all modes.
Own the NVOCC function, ensuring accurate and timely booking, documentation, vessel coordination, and compliance with all export requirements.
Monitor logistics and NVOCC performance metrics (on-time performance, dwell time, demurrage, detention, cost per move, documentation accuracy) and drive corrective actions to improve outcomes.
Identify and resolve operational bottlenecks impacting throughput, service consistency, and customer experience across logistics, NVOCC, and terminal interfaces.
Ensure seamless coordination across booking, documentation, and physical movement of freight, eliminating gaps between commercial commitments, logistics planning, and terminal execution.
Lead and develop the Logistics and NVOCC teams, establishing clear roles, accountability, and performance expectations.
Ability to periodically travel to company sites and industry related conferences
Drive continuous improvement, cost control, and risk management initiatives across logistics and export operations, including compliance with all applicable transportation and trade requirements.

Education and Experience Qualifications

Bachelor’s degree required; preferred in Supply Chain, Logistics, Business, or related field
5-8+ years of direct leadership experience in logistics, intermodal, or supply chain operations
Strong experience with rail, drayage, and/or ocean freight coordination
Proven ability to manage day-to-day logistics execution in a multi-site or network environment
Experience working cross-functionally with commercial, operations, and finance teams
Demonstrated ability to lead teams and drive accountability in an operational setting
Strong analytical and problem-solving skills with a focus on execution and results
Ability to operate in a fast-paced, dynamic environment with competing priorities

Pay: $100,000.00 - $130,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

director of customer experience jobs in albany ny

Director of Logistics

Associate Director, Enterprise Applications and Business Solutions

Director of Operations

VP/Director of Finance

Director, Partnerships & network Development

Associate Director of Visit Experience - Siena University

Director of Member Engagement

Associate Director of Admissions

Associate Director, Career Development

Director of Service - Telecom

Program Director, Community Prevention and Treatment Services (Req 101089)

Director of Practice Operations (Req 101105)

Lead Director, Stop Loss Relationship Management

Director - Operations

Store Director

Director Business Operations for Surgical Services & Procedural Areas

Associate Director of Student Accounting

Lead Director, Head of Product Execution

Regional Director, Enterprise

Senior Associate Director of Admissions - Siena University

I want to receive the latest job alert for director of customer experience in albany ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected