Who We Are
Pursuit is a community-focused lender that provides small businesses with affordable loans and resources so that they can reach higher, transform, and grow. That transformation may start with an individual borrower, but ultimately extends into the broader community, taking shape as new employment opportunities, economic development, and positive change.
What We Do
For more than 70 years, we have been 100% invested in the success of our clients. Pursuit offers a suite of innovative financing products designed to expand access to capital for small businesses. Our range of loans and lines of credit range from $10,000 to $5.5 million for businesses ready to make their next big investment. We have designed our application processes and loan terms with more flexibility than traditional banks. Our signature loan programs include commercial real estate financing, general business funding, and fast business funding through a digital platform. We leverage deep, long-term relationships with banks and community partners to serve clients in New York, New Jersey, and Pennsylvania.
We have deep expertise in SBA lending which helps us to be a leading SBA 7(a) and 504 lender throughout our footprint. Our SBA expertise allows us to provide innovative financing solutions to our borrowers, as well as the financial institutions we partner with through our Lender Service Provider (LSP). Through our work as an SBA Lender Service Provider, we help financial institutions implement and manage their U.S. Small Business Administration loan programs by taking care of the entire SBA loan process from underwriting, SBA submission, routine servicing and to collecting on the guarantee in the event that support is needed.
About the Job
The Portfolio Manager is responsible for ongoing performance, compliance, and risk management of a funded portfolio of loans for assigned LSP clients. This role owns post-closing portfolio oversight, ensuring loans are actively monitored and serviced in alignment with SBA Standard Operating Procedures (SOPs), client requirements, and internal standards.
Serving as the primary point of contact for lenders and internal teams on all post-funding servicing matters, the Portfolio Manager drives timely and accurate execution across performance monitoring, borrower communication, and servicing activities. The role is accountable for identifying emerging risks, advancing appropriate servicing strategies, and leading resolution efforts. This could include delinquency management and coordinating workout planning and SBA guarantee support. Loan modifications may include deferments, restructures, and other post-closing adjustments, requiring careful evaluation, documentation, and adherence to SBA and client requirements.
Beyond individual loan management, the Portfolio Manager plays a critical role in maintaining portfolio quality, mitigating risk exposure, and ensuring a consistent and responsive client experience. This position operates at the intersection of servicing, risk management, and client partnership, supporting the stability, compliance, and long-term performance of Pursuit’s LSP business.
What You’ll Do:
Portfolio Oversight & Risk Management
- Manage and serve as the day-to-day contact for an assigned portfolio of SBA and small business loans from funding through payoff.
- Work closely alongside the internal Group Director, Relationship Manager, Senior Lending Associate, and Special Assets team.
- Maintain proactive communication with LSP clients, and internal teams to ensure accuracy, timeliness, and compliance with SBA program rules and client-specific servicing requirements.
- Ensure that all servicing and portfolio management actions are properly documented and audit ready.
- Oversee monitoring of property taxes, collateral positions, and ensure appropriate insurance, tax returns, UCC filings, business and personal financial statements, and other documentation remain current.
- Oversee clearing of ticklers as required and financial report collection with support from Senior Lending Associate.
- Complete any post-closing loan servicing actions as eligible by the SOP, including collateral substitutions, deferments, borrower or guarantor changes, and prepayments. Seek SBA approval for these changes as appropriate.
- Complete annual file reviews as required utilizing current borrower financial statements and tax returns when available to ensure SBA compliance.
For loans exhibiting performance concerns, collaborate with the LSP client to take the appropriate SBA workout steps including:
- Preparing default and demand letters
- Evaluating need for appraisal
- Scheduling site visits
- Preparing liquidation plan
- Assisting attorney in enforcing security interest
- Submitting a request to the SBA to honor the guarantee and other required SBA forms at this stage.
Client Relationship Management
- Serve as the day-to-day contact for assigned LSP clients regarding existing loan portfolios and servicing activity.
- Communicate proactively with assigned LSP clients to provide updates, gather required information, and address portfolio issues.
- Partner with internal Group Director, Relationship Manager, Senior Lending Associate, Credit, Special Assets and Accounting teams to ensure seamless client experience.
- Support the client’s needs with audits.
Process Improvement & Internal Collaboration
- Identify opportunities to improve portfolio management workflows, tracking systems, and reporting tools.
- Participate as necessary in internal discussions to strengthen servicing consistency and compliance standards across LSP clients.
- Collaborate with Relationship Manager to ensure smooth loan transitions post-funding.
- Contribute to internal training and documentation efforts related to SBA servicing and portfolio best practices.
Compliance & Quality Assurance
- Ensure all loans adhere SBA SOP, LSP Agreement, and LSP client standards.
- Support the client’s needs during audits.
- Maintain confidentiality, professionalism, and adherence to compliance protocols at all times.
What You’ll Bring:
- Bachelor’s degree in business, finance, economics, or related field (or equivalent experience) required.
- 5+ years of underwriting experience in SBA, commercial, or small business lending.
- 5+ years of experience interacting with and communicating with clients, with demonstrated ability to provide exceptional customer service.
- Strong working knowledge of SBA programs including but not limited to 504, 7(a), Express, and loan documentation requirements.
- Proficiency in Microsoft Office Suite, SBA Data Systems (CAFS, E-Tran), Ventures, CRM systems, and document-sharing platforms (e.g., ShareFile, Box).
- Demonstrated exceptional organization, analytical, and communication skills.
- Ability to manage multiple clients and deadlines in a fast-paced environment.
- Attention to detail, problem-solving ability, and collaborative mindset.
- Applicants must be authorized to work in the U.S. We do not provide sponsorships for those who require a sponsorship in order to work in the U.S.
Additional Information
- We will give consideration to and provide training for veterans interested in a career in finance/ banking provided that the applicant has completed at least two years of college with an accredited institution.
- Final candidates must pass all pre-employment screenings, including background check, credit check, and drug screening.
- Applicants must be authorized to work in the U.S. We do not provide sponsorships for those who require a sponsorship in order to work in the U.S.
What We Offer
A collaborative environment of mission-focused professionals dedicated to helping communities and economies grow through business lending. We seek individuals who want to blend a career in financial services with a career serving others. Pursuit extends its employees’ competitive salaries and a range of benefits including, including but to:
- Health Insurance, generous employer premium contribution
- Fully paid Dental, Vision, and Life Insurance
- Generous 401(k) match
- Flexible spending accounts
- Holiday and Paid Time Off
- Paid Parental Leave
- Volunteer Time Off
- Referral Program
- Educational assistance after two years of employment
- Mentorship Program
- Summer work hours
How to Apply/Contact
Please submit a cover letter and resume and/or completed Employment Application.
[email protected]
https://pursuit-hr.formstack.com/forms/employment_application
How We Help
We believe that when local businesses thrive, they provide good, stable jobs, recycling the money they spend back into the community to help it grow. Our loans are offered with affordable rates to ensure that our clients can continue growing and positively impacting their neighborhoods. While compelling founders’ stories are what drive us every day, we are proud to work with small businesses at scale:
$4+ billion lent, $1.2 billion in the last 5 years
$2 billion portfolio of small business loans 70,000+ jobs created.
10,000+ loans to small businesses
10,000+ hours of advisory and educational services
Based on our compensation benchmarking survey, the estimated salary range for this position is $60,000- 120,000 and is commensurate with education and commercial lending experience.
We are an Equal Opportunity Employer and comply with all applicable federal, state and local laws regarding nondiscrimination. We provide equal opportunities to all employees and applicants for employment without regard to race, creed, color, religion, sex, gender identity or expression, sexual orientation, marital status, national origin, citizenship status, age, veteran status, disability, genetic information, pregnancy, childbirth or related medical conditions or any other status protected under applicable federal, state or local law
Pay: $60,000.00 - $120,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Work Location: In person
