Top 5 intune Jobs in albany ny

Managed Services L3 Engineer
Complete Network Support —Albany, NY
- $85,000 - $105,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
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Desktop Support Engineer
Tata Consultancy Services —Niskayuna, NY
- $60,000 - $70,000 a year
- Computer Science
- Mid-level
- Bachelor's degree
- Commuter assistance
- Health insurance
Technical Specialist I
Zones —Clifton Park, NY
- $22 - $27 an hour
- Full-time
- Windows
- Analysis skills
- Bachelor's degree
- Disability insurance
- Health insurance
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Help Desk Technician
Software People —Albany, NY
Document the details of a user request or issue, document the diagnostic steps performed when troubleshooting the issue and assist the user with resolution…
$20 - $22 an hour
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Network and Systems Administrator
Core BTS, INC. —Niskayuna, NY
A combination of education and experience in computer networking or related field and working knowledge in the following areas is required:
$64,000 - $70,000 a year
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Endpoint Management Administrator – SCCM/Intune/Automation
Robert Half —Marysville, OH
Bachelor’s degree in IT or related field (or equivalent experience). This role focuses on device lifecycle management, software deployment, patching, and…
$43 - $48 an hour
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Endpoint Administrator
Benesch Law —Columbus, OH
A bachelor's degree in related field is preferred and/or comparable work experience and certifications. Assists in system monitoring, reviewing infrastructure…
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Managed Services L3 Engineer

Complete Network Support
Albany, NY

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Job Details

Full-time
$85,000 - $105,000 a year

Qualifications

Implementing network security protocols
Customer communication
Team supervision
GPO
Improving system uptime or availability
System performance optimization
Data recovery
Server backup and recovery
Public Cloud
Windows
Team development
Email configuration (technical support)
Desktop (troubleshooting support)
Azure AD
Mentoring
Routing protocols
Contingency planning
Server virtualization
Microsoft Teams
SharePoint
Data backup
Root cause analysis
System tuning
Desktop administration
Cross-functional collaboration
PowerShell
Active Directory management
High availability
Team building
IT disaster recovery planning

Full Job Description

Complete Network seeks a highly skilled and experienced Level 3 engineer to join our team. In this role, you will provide escalated technical support, resolve complex issues, and make significant contributions to our company’s success. You will also play a vital role in maintaining and enhancing our internal IT infrastructure. We seek a motivated and results-driven individual with an entrepreneurial mindset, a strong understanding of modern IT infrastructure, and a passion for delivering exceptional customer service.

Key Responsibilities:

Serve as the highest-tier escalation point for the most complex and persistent technical issues across all client environments, including on-premises infrastructure, cloud platforms, networking, security, and critical applications.
Provide expert-level troubleshooting and problem resolution for all aspects of existing Azure Virtual Desktop (AVD) environments, including performance optimization, complex user profile issues, and integration challenges.
Provide timely and effective technical support to clients, ensuring their systems run smoothly and meet their business needs.

Create, implement, monitor, and troubleshoot client backup and recovery solutions to ensure data integrity and successful restoration procedures.

Maintain and enhance critical internal IT infrastructure, including servers, networks, applications, and systems, to ensure optimal performance and reliability.

Proactively monitor and maintain critical client infrastructure, including servers, networks, applications, and systems, anticipating potential issues and implementing preventative measures.

Create, maintain, and update comprehensive technical documentation, including standard operating procedures (SOPs), knowledge base articles, and troubleshooting guides, setting a high standard for quality and detail.

Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent extensive professional experience.

Minimum of 5+ years of progressive experience in a Managed Services Provider (MSP) environment, with a demonstrated track record of successfully resolving complex client challenges across diverse IT landscapes.

Exceptional ability to troubleshoot and resolve highly complex, ambiguous technical issues with minimal supervision, consistently identifying root causes and implementing effective, long-term solutions.

Proven expertise and deep understanding across a broad spectrum of modern IT infrastructure:

Azure Virtual Desktop (AVD): Expert-level troubleshooting experience for existing AVD environments, including advanced performance tuning, complex user profile issues, application delivery, and intricate network/identity integrations.

Windows Server Administration: Expert proficiency in Active Directory design, implementation, and troubleshooting; advanced GPO management; and advanced knowledge of DNS, DHCP, and IIS, including clustering, high availability, and performance optimization. Experience with Windows Server automation and scripting (PowerShell) for complex tasks.

Networking: In-depth knowledge of TCP/IP, routing protocols, switching technologies, network security, and firewall management in complex and hybrid environments.

Virtualization: Advanced experience with VMware and/or Hyper-V, including virtualization design, implementation, and management at an enterprise level; experience with clustering, high availability, and disaster recovery in virtualized environments; and knowledge of virtualization automation and orchestration.

Microsoft Modern Workplace: Expert-level ability to troubleshoot and resolve issues within Microsoft 365, Teams, SharePoint, and Intune, ensuring seamless user experiences, including advanced security, compliance, and automation capabilities.

Backup and Recovery: Proven experience in designing, implementing, and troubleshooting backup and recovery solutions and disaster recovery planning, including in-depth knowledge of backup methodologies, technologies (e.g., Veeam), and best practices.

Exceptional verbal and written communication skills, with the ability to articulate highly technical information clearly and concisely to both technical and non-technical audiences, including senior leadership and clients.

Demonstrated strong leadership and mentoring abilities, with a track record of successfully guiding and developing junior engineers.

Highly approachable and collaborative, fostering an environment where team members feel comfortable seeking guidance and escalating complex issues.

Proven ability to analyze complex situations, identify root causes, and develop practical solutions, focusing on proactive problem-solving.

Ability to work effectively within a team and collaborate with colleagues across departments.

Preferred Skills:

Extensive experience with ConnectWise Automate and/or ConnectWise Manage.

Experience in configuring, managing, and analyzing data from SIEM tools to detect and respond to security threats.

Industry certifications such as Microsoft Certified: Azure Virtual Desktop Specialty, Microsoft Certified: Azure Solutions Architect Expert, CompTIA Network+, CompTIA Security+, AWS Certified Solutions Architect.

Strong understanding of ITIL or other IT service management frameworks.

Quick Apply

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intune jobs in albany ny

Managed Services L3 Engineer

Desktop Support Engineer

Technical Specialist I

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