Top 31 It manager Jobs in Albany Ny

IT Manager
Excelsior University —Albany, NY
- $110,000 - $120,000 a year
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
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Assistant Manager, Desktop and Mobile Computing - Information Technology Services
University at Albany —Albany, NY
- $84,000 - $88,000 a year
- Weekends as needed
- Mid-level
- Microsoft Office
- Administrative experience
Assistant Director-NERIC (Civil Service)
Capital Region BOCES —Albany, NY
- $92,342 - $118,725 a year
- Computer Science
- Office
- High school diploma or GED
3d
AVP of IT Infrastructure
First New York Federal Credit Union —Albany, NY
- $120,000 - $145,000 a year
- Full-time
- Computer science
- 7 years
- Azure
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IT Manager - Glenville, NY
Trustco Bank —Schenectady, NY
- $75,000 - $95,000 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
- Paid training
- Health savings account
10d
Manager Information Technology Services 2 - 11053
State of New York - Information Technology Services, Office of —Albany, NY
- $118,425 - $145,039 a year
- Full-time
- Background check
- System design
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
6d
Data & IT Manager
Albany Damien Center —Albany, NY
- $70,000 - $75,000 a year
- Email
- Background check
- Computer Science
- Mid-level
- Health savings account
- Health insurance
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Director of IT Enterprise Systems
Harris Beach Murtha —Albany, NY
- $120,000 - $180,000 a year
- Nights as needed
- Hybrid work
- 5 years
- Office
- SQL
Network Assurance Leader (Sr Manager or Director, based on exp)
FIRSTLIGHT —Albany, NY
- $100,000 - $160,000 a year
- Full-time
- Computer science
- Computer Science
- Engineering
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Associate Director of IT Operations (GMP IT/OT)
Regeneron —Troy, NY
- $126,300 - $241,200 a year
- Monday to Friday
- Bachelor of Science
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Senior Manager, IT Applications - Laboratory Informatics
Regeneron —Troy, NY
- $108,000 - $206,100 a year
- Monday to Friday
- 7 years
- Computer Science
- Bachelor's degree
- Health insurance
- Dental insurance
IT Network Manager
Tops —Schenectady, NY
- $93,925 - $150,037 a year
- 8 hour shift
- Computer science
- Azure
- Computer Science
Manager of Business Analysis - Information Technology Services
University at Albany —Albany, NY
- $115,000 - $120,000 a year
- Weekends as needed
- Office
- Analysis skills
- University
Manager Information Technology Services 2 (Information Security), SG-29
State of New York - Financial Services, Department of —Albany, NY
- $118,425 - $145,039 a year
- Full-time
- Background check
- Computer science
- Management
Assistant Director of Technology Services
Living Resources Corp —Albany, NY
- $81,000 - $86,000 a year
- Full-time
- Computer Science
- 5 years
- System design
Quick Apply
10d
Service Desk Manager
Union College —Schenectady, NY
- $72,000 - $74,000 a year
- Full-time
- Background check
- 3 years
- University
- Paid holidays
- Disability insurance
Assistant Director-NERIC (Certified)
Capital Region BOCES —Albany, NY
- $92,342 - $118,725 a year
- 5 years
- Office
- Fingerprint clearance
3d
Associate Director of IT Operations (Infrastructure Architecture)
Regeneron —Troy, NY
- $126,300 - $241,200 a year
- Bachelor of Science
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Director – IT Manufacturing, Supply Chain & Procurement
Momentive Performance Materials —Schenectady, NY
- $167,500 - $245,850 a year
- Full-time
- Computer science
- Computer Science
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
5d
Associate Director, Digital Lab Orchestration
Regeneron —Troy, NY
- $126,300 - $241,200 a year
- Azure
- 5 years
- Bachelor of Science
- Health insurance
- Dental insurance

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it manager jobs near albany ny

IT Manager

Excelsior University -
Albany, NY

Quick Apply

Job Details

Full-time
$110,000 - $120,000 a year

Qualifications

Cross-functional communication

Full Job Description

The IT Manager, Infrastructure & Systems Operations is responsible for the day-to-day management, support, and reliability of the university’s core IT infrastructure environment. This includes servers, cloud resources, storage, identity services, system monitoring, and related backend systems that support institutional operations.

Reporting to the Sr. Director of Infrastructure, this role ensures stable, secure, and high-performing infrastructure services across the organization. The position provides hands-on technical leadership, oversees infrastructure support staff and vendors, and ensures timely resolution of operational issues.

This role is focused on execution, operational stability, and technical oversight in a complex higher education IT environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Infrastructure Operations & Reliability (30%)

Manage daily operations of core IT infrastructure including servers, storage, virtualization, and cloud environments
Ensure high availability, performance, and reliability of backend systems
Oversee system monitoring, alerting, patching, and maintenance activities
Coordinate infrastructure troubleshooting and incident resolution
Maintain operational standards and configuration consistency

Systems Administration & Backend Services (20%)

Oversee administration of core infrastructure services including identity, directory services, and authentication systems
Support configuration, maintenance, and optimization of backend platforms
Ensure system documentation is current and accurate
Provide technical escalation support for infrastructure-related issues

Incident Management & Operational Support (15%)

Serve as escalation point for infrastructure incidents and outages
Ensure timely response, resolution, and communication during service disruptions
Coordinate root cause analysis and corrective actions
Support ITIL-based incident and problem management processes

Infrastructure Team & Vendor Coordination (15%)

Supervise technical staff and/or contractors supporting infrastructure operations
Assign work, manage priorities, and ensure timely task completion
Coordinate with external vendors for infrastructure hardware, cloud, and support services
Monitor vendor performance and service delivery commitments

Systems Maintenance & Lifecycle Management (10%)

Manage patching, upgrades, and lifecycle replacement for infrastructure systems
Ensure systems remain secure, supported, and compliant with standards
Plan and execute maintenance activities with minimal business disruption
Track hardware and software lifecycle status

Enterprise Systems Support & Integration (5%)

Support connectivity and integration between infrastructure systems and enterprise applications
Troubleshoot system connectivity and data flow issues
Collaborate with application teams to ensure reliable backend services

Documentation & Process Improvement (5%)

Maintain infrastructure documentation, diagrams, and operational procedures
Improve operational processes for efficiency, reliability, and consistency
Support cross-training and knowledge sharing within IT infrastructure team

Professional Development & Technical Currency (5%)

Maintain knowledge of infrastructure technologies, cloud platforms, and system tools
Stay current on industry best practices for IT operations and infrastructure management
Continuously develop technical and operational skills

MINIMUM QUALIFICATIONS

Education

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field required
Equivalent combination of education and relevant experience considered

Experience

5+ years of experience in IT infrastructure, systems administration, or operations support
2–3+ years of experience supervising technical staff or contractors preferred
Hands-on experience supporting servers, storage, virtualization, and/or cloud environments
Experience in production IT support or operations environment required
Higher education or complex enterprise environment experience preferred

KNOWLEDGE, SKILLS & ABILITIES

Strong understanding of IT infrastructure, systems administration, and backend operations
Experience with production support, incident management, and troubleshooting
Ability to manage multiple operational priorities in a fast-paced environment
Strong communication skills with technical and non-technical stakeholders
Ability to coordinate across IT teams and external vendors
Strong analytical and problem-solving skills

TECHNICAL SKILLS

Experience with Windows and/or Linux server environments
Familiarity with cloud infrastructure (AWS, Azure, or hybrid environments)
Understanding of virtualization platforms (e.g., VMware or similar)
Experience with identity and directory services (e.g., Active Directory)
Experience with ITSM/ticketing systems
Scripting or automation experience preferred

SUPERVISION

Direct supervision of infrastructure support staff and/or contractors (typically 1 FTE equivalent)
Responsible for task assignment, workload management, and performance oversight
Reports to Sr. Director of Infrastructure

FINANCIAL RESPONSIBILITY

Supports infrastructure operations budgeting and procurement activities
Provides input into hardware, software, and cloud service purchasing decisions

WORK ENVIRONMENT

Standard IT operations environment
Occasional work in data center or infrastructure facilities
Minimal physical requirements
Occasional after-hours support required for maintenance or incident response

DECISION-MAKING

Makes operational decisions related to infrastructure support and system stability
Escalates strategic or high-impact issues to Director of Infrastructure
Responsible for execution within defined operational standards and policies

INTERPERSONAL RELATIONSHIPS

Infrastructure and systems operations team
IT service desk and support teams
Application and integration teams
External infrastructure vendors and service providers
IT leadership and operations management

The hiring salary range for this position is $110,000.00 - $120,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

it manager jobs in albany ny

IT Manager

Assistant Manager, Desktop and Mobile Computing - Information Technology Services

Assistant Director-NERIC (Civil Service)

AVP of IT Infrastructure

IT Manager - Glenville, NY

Manager Information Technology Services 2 - 11053

Data & IT Manager

Director of IT Enterprise Systems

Network Assurance Leader (Sr Manager or Director, based on exp)

Associate Director of IT Operations (GMP IT/OT)

Senior Manager, IT Applications - Laboratory Informatics

IT Network Manager

Manager of Business Analysis - Information Technology Services

Manager Information Technology Services 2 (Information Security), SG-29

Assistant Director of Technology Services

Service Desk Manager

Assistant Director-NERIC (Certified)

Associate Director of IT Operations (Infrastructure Architecture)

Director – IT Manufacturing, Supply Chain & Procurement

Associate Director, Digital Lab Orchestration

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