Top 19 Network technician Jobs in Albany Ny

Desktop Support Technician
Ovation Workplace Services —Schenectady, NY
- $40,000 - $49,920 a year
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Information Technology Specialist 2 (NY HELPS), Box Info Tech Spec 2
State of New York - Education Department, State —Albany, NY
- $66,951 - $85,138 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Paid parental leave
- Paid holidays
Network & Systems Technician (NY HELPS)
Capital Region BOCES —Albany, NY
- $50,236 - $58,609 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
2d
IT support technician
Sticker Mule —Albany, NY
- $25.75 - $27.50 an hour
- Full-time
- Google Workspace
- Mid-level
- Windows
- Health insurance
- Dental insurance
Desktop Support Technician
DTS IT STAFFING —Rensselaer, NY
- $4,000 a month
- Full-time
- Mid-level
- Windows
- In-person
Quick Apply
Network System Technician Series (1688)
State of New York - Court Administration, Office of —Albany, NY
- $64,971 - $76,112 a year
- Full-time
- Background check
- Azure
- Organizational skills
1d
IT Support Technician
Core BTS, INC. —Niskayuna, NY
- $24 - $25 an hour
- Classroom
- Mid-level
- Computer networking
Quick Apply
IT Hardware Tech
Zones —Albany, NY
- Up to $32 an hour
- Full-time
- Customer service
- Mid-level
- Windows
- Health insurance
Quick Apply
5d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Menands, NY
- $20 - $27 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Senior NOC Technician
FIRSTLIGHT —Latham, NY
- $25 - $35 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Project management
Quick Apply
IT Technician- Glenville, NY
Trustco Bank —Schenectady, NY
- $40,000 - $50,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Office
- Paid training
- Health savings account
IT Asset Processing Technician
EWASTE+ —Schenectady, NY
- $18 - $22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Desktop Support Technician
Ovation Workplace Services Inc —Niskayuna, NY
- $20 - $24 an hour
- Weekends as needed
- Computer Science
- Mid-level
- Office
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Information Technology Specialist 2 (NY HELPS), Box Info Tech Spec 2
State of New York - Education Department, State —Albany, NY
A bachelor's or higher-level degree in any field and at least one year of the experience in information technology; UX Design and Development; and.
$66,951 - $85,138 a year
Information Technology Specialist 2 (Programming) (NY HELPS), Box Info Tech Spec 2 (Prog)
State of New York - Education Department, State —Albany, NY
A bachelor's or higher-level degree in any field and at least one year of the experience in information technology; Thirteen (13) paid holidays annually.
$66,951 - $85,138 a year

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Technician
Brooksource —Etna, OH
Resolve first level service calls in a timely, accurate, and professional manner. Evaluate documents, prioritize, and resolve support calls.
$23 - $25 an hour
Quick Apply
Data Center Technician (Previous META Experience)
Archetype Permanent Solutions —New Albany, OH
Work collaboratively with data center operations, network engineering, hardware engineering, facilities, and other technical teams.
$25.35 - $30.53 an hour
Quick Apply
5d

Show more jobs in cities nearby

I want to receive the latest job alert for network technician in albany ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

network technician jobs near albany ny

Process Technician jobs in Schenectady, NY

Network Technician jobs in Albany, NY

IT Technician jobs in Schenectady, NY

Desktop Support Technician jobs in North Little Rock, AR

Desktop Support Technician jobs in Milwaukee, WI

Patient Care Technician jobs in Noblesville, IN

Aviation Maintenance Technician jobs in Nashville, TN

Desktop Support Technician jobs in Fairfield, CA

Remote Customer Support jobs in Renton, WA

Desktop Support Technician jobs in Falls Church, VA

Medical Laboratory Technician jobs in Cincinnati, OH

Hardware Technician jobs in Omaha, NE

Hardware Technician jobs in Durham, NC

Hardware Technician jobs in Columbus, GA

Overnight Pharmacy Technician jobs in North Carolina

Hardware Technician jobs in Tucson, AZ

Pharmacy Technician jobs in Idaho

Pharmacy Technician jobs in Irving, TX

Desktop Support Technician jobs in Massachusetts

Desktop Support Technician jobs in Providence, RI

Desktop Support Technician

Ovation Workplace Services -
Schenectady, NY

Quick Apply

Job Details

Full-time
$40,000 - $49,920 a year
8 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Endpoint Security
Desktop support
MacOS Server
Computer Science
Smartphone (troubleshooting support)
IT user and group management
GPO
Laptop (troubleshooting support)
Incident management software
iOS
Encryption
Internal employee customer service
Productivity software support
Desktop (troubleshooting support)
Computer management
Customer support ticket management
macOS administration
Mobile device management
Accounting systems (technically supported)
Productivity software
Desktop administration
Associate's degree
Active Directory
Ticketing system technical support
Information Technology

Full Job Description

POSITION DESCRIPTION

Desktop Support Technician

Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time

POSITION SUMMARY

The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require.

Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance.

Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system.

Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite.

Provide foundational support for macOS environments to assist users of Apple devices.

Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software.

Install, configure, and troubleshoot printers, desktop computers, laptops, and other authorized peripheral devices.

Perform routine preventive maintenance on computers, laptops, and printers to ensure continued operational reliability.

Conduct remedial repairs on desktops, laptops, printers, and related peripheral equipment.

Utilize diagnostic tools to troubleshoot issues related to network connectivity and workstation hardware and software.

Coordinate with third-party vendors to remediate complex audio/visual (AV) issues as required.

Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions.

Support mobile device management (MDM) for iOS and Android devices within the enterprise environment.

Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs.

Perform other duties as assigned by management in support of departmental and organizational objectives.

MINIMUM QUALIFICATIONS

Education

Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities.

Experience

Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity.

Demonstrated experience supporting Windows-based environments, including Windows 10 and/or Windows 11.

Certifications (Preferred)

CompTIA A+ certification or equivalent vendor-neutral credential.

Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365.

Experience with PC and laptop hardware installation, configuration, and troubleshooting.

Familiarity with enterprise antivirus and endpoint protection solutions.

Experience with helpdesk ticketing systems and IT service management practices.

Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices.

Familiarity with enterprise encryption solutions and Windows device management via Active Directory.

Strong analytical, problem-solving, and technical troubleshooting abilities.

Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs.

Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences.

Demonstrated commitment to delivering high-quality customer service to internal stakeholders.

Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities.

Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law.

Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment.

Occasionally required to lift and/or move IT equipment weighing up to 50 pounds.

May require bending, kneeling, or crouching to install or service equipment.

Work is performed primarily in a standard office or data center environment with moderate noise levels.

May be required to travel to or work at multiple organizational sites or client locations.

EQUAL EMPLOYMENT OPPORTUNITY

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA.

Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance.

DISCLAIMER

This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.

Job Type: Full-time

Pay: $40,000.00 - $49,920.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

MacOS Server: 1 year (Required)
Desktop support: 3 years (Required)
Active Directory: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

network technician jobs in albany ny

Desktop Support Technician

Information Technology Specialist 2 (NY HELPS), Box Info Tech Spec 2

Network & Systems Technician (NY HELPS)

IT support technician

Desktop Support Technician

Network System Technician Series (1688)

IT Support Technician

IT Hardware Tech

Now Hiring IT and Telecom Field Technicians

Senior NOC Technician

IT Technician- Glenville, NY

IT Asset Processing Technician

Desktop Support Technician

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for network technician in albany ny

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected