Top 30 Office 365 Jobs in Albany Ny

IT Solution Center Associate
COORDINATED CARE ALLIANCE NY INC —Clifton Park, NY
- $25 - $27 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
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8d
Service Desk Technician
Experis —Albany, NY
- $35 an hour
- Contract
- Computer science
- Computer Science
- Salesforce
Quick Apply
22h
Help Desk Technician
Driscoll Foods —West Coxsackie, NY
- From $60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
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9d
Programmer Analyst - End Use Support
Albany Medical Center —Albany, NY
- $70,068 - $108,605 a year
- Weekends as needed
- Classroom
- Computer science
- Computer Science
Assistant Director of Technology Services
Living Resources Corp —Albany, NY
- $81,000 - $86,000 a year
- Full-time
- Computer Science
- 5 years
- System design
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IT Support Engineer
TAG Solutions —Menands, NY
- $25 - $35 an hour
- Full-time
- Background check
- Software troubleshooting
- Mid-level
- Health insurance
- Dental insurance
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IT Manager
Tully Rinckey —Latham, NY
- $115,000 - $150,000 a year
- Weekends as needed
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
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Desktop Support Technician
Ovation Workplace Services —Schenectady, NY
- $40,000 - $49,920 a year
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Executive Assistant
Wright Electric —Malta, NY
- $60,000 - $85,000 a year
- Full-time
- Google Workspace
- Pass drug screening
- Office
- Health insurance
- Dental insurance
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8d
QA Engineer – Rational Governance
Rational Enterprise —Albany, NY
- From $55,000 a year
- Full-time
- Mid-level
- Office
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Field Support Technician
Ovation Workplace Services Inc —Rensselaer, NY
- $21 - $24 an hour
- Full-time
- Mid-level
- Office
- Windows
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9d
IT Field Technician
Darkhorse Tech —Albany, NY
- $48,000 - $55,000 a year
- Full-time
- Hybrid work
- Computer science
- Dental office
- Computer Science
Quick Apply
11d
Manager Information Technology Services 1, Box PIMS-1151/51771
State of New York - Education Department, State —Albany, NY
- $106,898 - $131,665 a year
- Full-time
- Background check
- Mentoring
- SharePoint
- Paid parental leave
- Paid holidays
4d
Information Technology Specialist 3 (Data Communications), (NY HELPS), Box PIMS-1162/01716
State of New York - Education Department, State —Albany, NY
- $86,681 - $109,650 a year
- Full-time
- Background check
- Analysis skills
- Senior level
- Paid parental leave
- Paid holidays
4d
IT Engineer
OMNIS COMPUTER SUPPLIES INC —Schenectady, NY
- $22 - $31 an hour
- 8 hour shift
- Mid-level
- Windows
- Microsoft Office
- Paid time off
Quick Apply
Assistant Manager Information Services (CXP)
State of New York - Insurance Fund, State —Albany, NY
- $115,283 - $145,681 a year
- Email
- Background check
- Doctoral degree
- Computer Science
8d
Director, IS Operations
Healthcare Association of New York State —Rensselaer, NY
- $127,000 - $133,000 a year
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Recruiting
Quick Apply
10d
Executive Assistant
DONIA LLC —Albany, NY
- $23 - $28 an hour
- Full-time
- Microsoft Outlook
- Writing skills
- Mid-level
Quick Apply
Administrative Coordinator
Rensselaer Polytechnic Institute —Troy, NY
- $20.00 - $23.75 an hour
- Online Application
- 5 years
- Mid-level
- Office
- Health savings account
- Health insurance
Microsoft Power Platform Developer, Tier 1
Empire State —Albany, NY
- $115,000 - $125,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Microsoft Office
Quick Apply

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office 365 jobs near albany ny

IT Solution Center Associate

COORDINATED CARE ALLIANCE NY INC
Clifton Park, NY

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Job Details

Full-time
$25 - $27 an hour
8 days ago

Qualifications

iOS support
High school diploma or GED
Desktop (troubleshooting support)
Telephone systems
Technical Proficiency
Mobile devices

Full Job Description

This position requires in-person work at a minimum of 4x per week.

Job Summary:

Under the general supervision of the IT Solution Center Manager, the IT Solution Center Associate is a key member of the Information Technology department, providing a wide variety of end user and technical support to all departments of CCANY and the CCO’s. This position is responsible for the initial response to incoming end user support requests from associates at all levels of the organization. The IT Solution Center Associate will be required to offer exceptional service in a fast-paced environment to both remote and on-premises customers, providing a wide range of support.

Essential Duties and Responsibilities:

Provide timely responses to all phone calls, emails, and self-service requests for technical assistance.
Create tickets, resolve issues striving for first-call resolution, work collaboratively with other IT members to resolve customer requests.
Provide exceptional customer service to a remote workforce.
Identify areas driving help desk call volume and work with team members to develop solutions to mitigate issues.
Develop customer facing guidance on new/existing technology.
Participate in orientation to introduce new employees to technology used.
Provide on-call technical support on a rotational basis.
Perform data-entry tasks as needed.
Maintains confidentiality.
Performs other duties, as assigned.
Must possess a valid Driver’s License from New York, or a contiguous state (i.e., Connecticut, New Jersey, Pennsylvania, and Vermont) OR must have the ability to take ample public transportation to attend meetings in person in the community and in the office as needed.

A High School diploma is required.
An Associate degree or a Bachelor’s degree in related field and/or equivalent experience preferred.
A minimum of two (2) years of experience is required.
Excellent verbal, written, listening, questioning, and interpersonal communication skills.
Strong working knowledge of Laptops, Cell phones (iPhone), multi-function printers, etc. is required.
Knowledge of Windows OS, MS Office 365 suite, Adobe Acrobat, Outlook, One Drive, Laptops, Voice over IP software (RingCentral) is preferred.
Must possess the ability to exercise critical thinking and collaborate with team members to ensure appropriate resolutions are met.
Must possess strong customer service skills.
Ability to explain technical concepts to a workforce with a diverse set of technical skills/knowledge.
Must be flexible and adaptable, able to cope with unexpected events.
Ability to make appropriate decisions in a dynamic and fast-paced environment with/without direct supervision.
Must be able to work a schedule of 8:30 a.m. to 5:00 p.m.
Participate in various projects as assigned.
Report to work in-person a minimum of 4 days a week
Travel is required.
Absolute sense of integrity and personal commitment to serving people with I/DD and their families.
Ability to work autonomously.
Demonstrate professionalism, respect, and ability to work in a team environment.

AAP/EEOC

CCANY provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the organization complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, and all other legally protected classifications.

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Refine Your Search

office 365 jobs in albany ny

IT Solution Center Associate

Service Desk Technician

Help Desk Technician

Programmer Analyst - End Use Support

Assistant Director of Technology Services

IT Support Engineer

IT Manager

Desktop Support Technician

Executive Assistant

QA Engineer – Rational Governance

Field Support Technician

IT Field Technician

Manager Information Technology Services 1, Box PIMS-1151/51771

Information Technology Specialist 3 (Data Communications), (NY HELPS), Box PIMS-1162/01716

IT Engineer

Assistant Manager Information Services (CXP)

Director, IS Operations

Executive Assistant

Administrative Coordinator

Microsoft Power Platform Developer, Tier 1

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