Top 3 Inside account rep Jobs in Albion, Mi

Inside Sales Representative
Caster Concepts, Inc —Albion, MI
- From $45,000 a year
- Full-time
- Mid-level
- Office
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply

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Inside Sales Representative

Caster Concepts, Inc -
Albion, MI

Quick Apply

Job Details

Full-time
From $45,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Live chat
Personal service client interaction documentation
Teamwork
Sales contract management
Interpersonal skills
Sales needs analysis
Account development
Meeting scheduling
Sales quoting
Organizational skills
Contracts
Cross-functional collaboration
Closing sales leads

Full Job Description

Excellent Communication Skills:

Caster Concepts is seeking a motivated, talented, and focused Inside Sales/Territory Support Team Member to drive customer on-boarding, happiness, engagement, and retention. As a member of the CS Team, you will:

Key Responsibilities:

Customer Account Management:

Work customer accounts according to their defined action plans.
Regularly communicate with customers through emails, phone calls, etc., to build relationships and ensure continued success.
Rebuild relationships with customers who have decreased purchases by mining existing customer lists.

Sales and Quotation Responsibilities:

Write all quotes using the ERP pricing model.
Collaborate on pricing strategies for upcoming quotes to close sales and develop customer relationships.

Collaboration with Outside Sales Rep:

Support outside sales rep by:
Gathering data about customers' needs and potential.
Setting and documenting the upfront contract.
Confirming appointments and the upfront contract.
Maintain the sales rep’s schedule, ensuring timely entries into Salesforce.
Actively maintain the opportunities list daily.
Assist in documenting the results of customer conversations, face-to-face meetings, and opportunity status notes.
Collect data on disqualified prospects or lost orders.

Daily Tasks:

Make 30+ outbound calls per day.
Send 30+ prospecting emails per day.
Maintain an up-to-date task list in Salesforce.
Complete quotes as necessary.
Handle inbound phone calls, emails, live chats, etc.

Required Skills:

Communicate effectively with outside sales partners, sales leadership, engineering support teams, customers, and prospects.

Sales Process Knowledge:

Ability to guide prospects through the Caster Concepts sales process to qualify and define their potential.

Curiosity and Understanding:

A natural curiosity about prospects and customers, their businesses, challenges, and roles to understand how CCI fits into their needs.

Strong Organizational Skills:

Ability to maintain an online visible calendar of events for the outside sales partner.
Process quotations in a timely manner.

Documentation & Reporting:

Clear documentation of activities and interactions with prospects and customers for the team’s use in maximizing sales efforts and gross margins.

Upfront Contract Management:

Ability to effectively use the upfront contract when setting face-to-face appointments, ensuring all points are documented clearly for both the sales rep and the prospect/customer.

Adaptability and Flexibility:

Flexibility to adapt to organizational needs while maintaining a positive, friendly, and outgoing demeanor.

Team Player:

Willing to accept responsibility and collaborate as part of the team.

Emotional Intelligence:

Excellent written and verbal communication skills with strong emotional intelligence.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:

Day shift

Ability to Commute:

Albion, MI 49224 (Preferred)

Ability to Relocate:

Albion, MI 49224: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

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