Top 175 Computer network support Jobs in Albuquerque, Nm

Help Desk Technician - Bilingual
Sabio Systems —Albuquerque, NM
- From $19 an hour
- Contract
- Spanish
- Google Workspace
- English
Quick Apply
9d
Low Voltage Service Technician
APIC Solutions, LLC —Albuquerque, NM
- $28 - $32 an hour
- Full-time
- Writing skills
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Information Technology/Assurance (IT/IA) Specialist I
General Dynamics Information Technology —Albuquerque, NM
- $82,195 - $111,205 a year
- Mid-level
- Ability to lift 50 pounds
- Travel
10d
CSO - Chief Security Officer
Robert Half —Albuquerque, NM
- Temporary
- Computer Science
- 5 years
- Bachelor's degree
- Disability insurance
- Dental insurance
Quick Apply
4d
IT Technician I
Azurite Professional Community —Albuquerque, NM
- $20 - $26 an hour
- Computer Science
- Computer literacy
- Pass drug screening
- Wellness program
- Paid jury duty
Quick Apply
6d
Tier 2 Service Desk Technician
Peraton —Albuquerque, NM
- $66,000 - $106,000 a year
- Bachelor of Science
- Office
- Windows
- Health savings account
- Paid holidays
13d
Support Engineer I
PATH FORWARD IT LLC —Albuquerque, NM
- Remote
- Travel
- Ability to lift 25 pounds
- Entry level
HELPDESK TECHNICIAN II
The Pueblo of Sandia —Albuquerque, NM
- $31.03 - $34.91 an hour
- Overtime
- Writing skills
- Pass drug screening
- System design
IT SPECIALIST I
Isleta Resort & Casino —Albuquerque, NM
- From $21.12 an hour
- Holidays
- Computer science
- Computer Science
- Ability to walk for extended periods
Quick Apply
IT Coordinator
TLC Plumbing Heating Cooling Electrical —Albuquerque, NM
- $44,450 - $74,090 a year
- Mid-level
- SharePoint
- In-person
- Health insurance
- Dental insurance
Quick Apply
13d
Service Center Tech II
Wichita Tribal Enterprise —Albuquerque, NM
- $45,000 - $52,000 a year
- Extended hours
- Mid-level
- Office
- High school diploma or GED
Quick Apply
IT Support Technician (DOH/ITSD#37133)
State of New Mexico —Albuquerque, NM
- $21.96 - $32.94 an hour
- 8 hour shift
- Mid-level
- Office
- High school diploma or GED
3d
Service Center Tech III
Wichita Tribal Enterprise —Albuquerque, NM
- $50,000 - $60,000 a year
- Extended hours
- Mid-level
- Office
- Windows
Quick Apply
Network Engineer 3
Caribou Thunder —Albuquerque, NM
- $80,000 - $110,000 a year
- 3 years
- Master's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
Onsite Support Engineer I
PATH FORWARD IT LLC —Albuquerque, NM
- On call
- In-person
- Ability to lift 25 pounds
- Entry level
- Paid holidays
- Disability insurance
Help Desk Technician
Jaynes Companies —Albuquerque, NM
- Weekends as needed
- Background check
- Mid-level
- Office
- Wellness program
- Health savings account
IT Consultant - Helpdesk, Networking, Server
Rook Group, LLC —Albuquerque, NM
- $50,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- SQL
- Dental insurance
- Vision insurance
Quick Apply
Desktop Technician - BIA
Wichita Tribal Enterprise —Albuquerque, NM
- $45,000 - $54,000 a year
- Extended hours
- Computer Science
- Mid-level
- Office
Quick Apply
Support Engineer II
PATH FORWARD IT LLC —Albuquerque, NM
- On call
- Remote
- Mid-level
- Travel
- Ability to lift 25 pounds
- Paid holidays
- Disability insurance
IT Field Technician – Albuquerque Metro Area (On-Site)
UNITY BPO —Albuquerque, NM
- $18 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Analysis skills
Quick Apply

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computer network support jobs near albuquerque, nm

Help Desk Technician - Bilingual

Sabio Systems
Albuquerque, NM

Quick Apply

Job Details

Contract
From $19 an hour
9 days ago

Qualifications

Spanish
Google Workspace
Mobile device support
IT user and group management
Phone communication
Equipment troubleshooting
English
De-escalation techniques
Conflict de-escalation
Windows
Computer hardware
Desktop (troubleshooting support)
IT support
Productivity software
CompTIA A+
Cross-functional communication
Mobile devices
Client interaction via phone calls

Full Job Description

Overview
For the third year in a row, Sabio Systems has been recognized by Forbes Magazine as one of the Best Professional Recruiting Firms in America! We’re honored to once again receive this national recognition. https://www.forbes.com/lists/best-professional-recruiting-firms/?sh=32dd5fb043ae

We're actively recruiting for a bilingual, fluent English/Spanish, customer focused Tier I Help Desk Technician to service a key client of ours.

RESPONISBILITIES FOR THE HELP DESK TECHNICIAN (Tier I):

Responds to all telephone calls and/or e-mail by staff inquiring about technology problems or the status of repairs within established service level agreements (SLA).
Provide technological support to local & remote locations in accordance with established policies and procedures.
Ability to utilize remote desktop programs and device management systems to remotely assist and troubleshoot technical issues for end users.
Performs system upgrades, installs software packages, and runs diagnostics to ensure proper system functionality.
Track equipment inventory; assignment, transfer and salvage; collaborate on potential purchases.
Resolve technical issues, and advise/implement appropriate action/solutions.
Communicate regularly and collaborate effectively with customers and team members.
Maintain records of daily data communication transactions, issues and remedial actions taken, or installation activities.
Provides feedback to managers regarding job status, customer relations, and supply needs.
Assist coworkers in the execution of established processes and escalations.
Other duties as assigned.

REQUIREMENTS FOR THE HELP DESK TECHNICIAN (Tier I):

At least 1+ years of experience in a technical related field.
Familiarity with Active Directory (account unlocks, password resets, group access)
Prior experience in a call center or high-volume support environment
Must be bilingual, fluent English/Spanish.
Ability to handle back-to-back calls while maintaining quality
Strong phone presence and active listening skills
Clear communication with non-technical users
Ability to de-escalate frustrated users professionally
Knowledge of multiple hardware and software platforms such as Mac and Windows operating systems, IOS, Chrome OS, Android, etc.
Foundational knowledge with Microsoft Office 365, Google (G-Suite), Operating Systems, device management tools, interactive panels, hardware, software, troubleshooting methodology, networking concepts, and customer service.
Have one industry standard certification and/or the ability to work towards one of the following certifications within a one-year time frame;
CompTIA: A+ or Network+
Must pass Fingerprinting criminal background check.
$19.00/hr

Sabio Systems is a leading provider of professionals on a temporary and direct-hire basis for positions and projects in Accounting, Finance, Information Technology, Legal, Medical and Business Operations. With over 25 years of combined Staffing & Recruiting expertise we can connect you with some of the most sought out employers in New Mexico.

We treasure your long-term commitment to Sabio Systems by rewarding you with a Bonus Pay equal to your weekly average hours, at your current hourly rate, each time you meet the requirement. More information about our benefits can be found here; https://www.sabiosystems.com/sabio-consultants-2/benefits/

Apply for this job now. All applicants must be authorized to work in the United States. Sabio Systems is an Equal Opportunity Employer.

Pay: From $19.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

computer network support jobs in albuquerque, nm

Help Desk Technician - Bilingual

Low Voltage Service Technician

Information Technology/Assurance (IT/IA) Specialist I

CSO - Chief Security Officer

IT Technician I

Tier 2 Service Desk Technician

Support Engineer I

HELPDESK TECHNICIAN II

IT SPECIALIST I

IT Coordinator

Service Center Tech II

IT Support Technician (DOH/ITSD#37133)

Service Center Tech III

Network Engineer 3

Onsite Support Engineer I

Help Desk Technician

IT Consultant - Helpdesk, Networking, Server

Desktop Technician - BIA

Support Engineer II

IT Field Technician – Albuquerque Metro Area (On-Site)

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