Top 141 Director of customer success Jobs in Albuquerque, Nm

Customer Success Specialist
P2C —Albuquerque, NM
- $34 - $35 an hour
- Part-time
- School experience
- Up to 50% travel
- Mid-level
Quick Apply
Program Director
General Dynamics Information Technology —Albuquerque, NM
- $169,604 - $229,464 a year
- Military
- System design
- Bachelor's degree
- Paid time off
- 401(k) matching
Bilingual- Director of First Impressions
Juliette Eye Institute —Albuquerque, NM
- From $18 an hour
- 8 hour shift
- Private practice
- Spanish
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Director of Nursing Emergency
Lovelace Health System —Albuquerque, NM
- Acute care
- Nursing
- RN License
13d
Human Resources Director
Animal Humane New Mexico —Albuquerque, NM
- $85,000 - $95,000 a year
- Full-time
- Background check
- 7 years
- Customer service
- Health savings account
- Health insurance
Quick Apply
Territory Field Lead
TROC —Albuquerque, NM
- $49,000 - $57,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Driver's License
- Opportunities for advancement
Quick Apply
7d
Physical Therapist Director
Concentra —Albuquerque, NM
- Full-time
- Bachelor of Science
- Physical & Rehabilitation Medicine
- HIPAA
- Continuing education credits
- Commuter assistance
Rehabilitation Services Unit Director (DVR #10429)
State of New Mexico —Albuquerque, NM
- $53.27 - $85.24 an hour
- Full-time
- Office
- Driver's License
- Education
Director of Event Services- Albuquerque Convention Center
Legends Global —Albuquerque, NM
- Weekends as needed
- 3 years
- Ability to lift 50 pounds
- Bachelor's degree
Area Operations Director- Modernization (Southwest)
TK Elevator Corporation —Albuquerque, NM
- $203,000 - $238,000 a year
- Full-time
- Construction site
- Customer service
- Driver's License
- Paid parental leave
- Fuel card
Director, Business Development
Peraton —Albuquerque, NM
- $176,000 - $282,000 a year
- Military
- 11+ years
- Master's degree
- Health savings account
- Paid holidays
Vice President, Operations Procurement – West
Gordian —Albuquerque, NM
- $160,100 - $297,800 a year
- Bachelor's degree
- Travel
- Construction experience
- Health savings account
- Disability insurance
1d
Administrative Director of Rehab Operations
Lovelace Health System —Albuquerque, NM
- Full-time
- Customer service
- 5 years
- Master's degree
- Health insurance
- Tuition reimbursement
Area Operations Director- Modernization (Southwest)
TK Elevator —Albuquerque, NM
- $203,000 - $238,000 a year
- Email
- Construction site
- Driver's License
- Math
- Paid parental leave
- Fuel card
Director Stars & Member Experience
Presbyterian Healthcare Services —Albuquerque, NM
- Full-time
- Nursing
- 7 years
- Marketing
- Disability insurance
- Health insurance
Quick Apply
13d
Commercial Regional Director - West - Restorative Therapies
Zimmer Biomet —Albuquerque, NM
- $145,000 - $180,000 a year
- Full-time
- Management
- Word processing
- Computer literacy
- Wellness program
Director of Admissions
Brookline College —Albuquerque, NM
- Full-time
- Microsoft Office
- Analysis skills
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
14d
GM OF GAMING OPERATIONS
Sandia Resort And Casino —Albuquerque, NM
- $207,792 - $311,688 a year
- Full-time
- Pass drug screening
- Office
- 8 years
3d
Regional Director, Business Development - T3G
Trace3 —Albuquerque, NM
- $150,000 - $220,000 a year
- 11+ years
- Contracts
- Senior level
- Health savings account
- Disability insurance
Project Coordinator
CACI —Albuquerque, NM
- $65,000 - $136,500 a year
- Full-time
- 5 years
- Bachelor of Science
- Bachelor's degree
- Health insurance

I want to receive the latest job alert for director of customer success in albuquerque, nm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

director of customer success jobs near albuquerque, nm

Director Of Rehabilitation jobs in Albuquerque, NM

Regional Director jobs in Albuquerque, NM

Administrative Director jobs in Albuquerque, NM

Director Of Admissions jobs in Albuquerque, NM

Director Of Nursing jobs in Albuquerque, NM

Director Of Human Resources jobs in Albuquerque, NM

Customer Success Specialist jobs in Remote

General Manager jobs in Albuquerque, NM

Project Coordinator jobs in Albuquerque, NM

Program Director jobs in Albuquerque, NM

Member Experience Specialist jobs in Albuquerque, NM

Physical Therapist jobs in Albuquerque, NM

Director Of Business Development jobs in Albuquerque, NM

Executive Director jobs in Wisconsin

Director Of Rehabilitation jobs in Mississippi

Director Of Rehabilitation jobs in Venice, FL

Director Of Rehabilitation jobs in Idaho

Director Of Rehabilitation jobs in Alabama

Director Of Rehabilitation jobs in Omaha, NE

Kessler Rehabilitation jobs in New Jersey

Customer Success Specialist

P2C -
Albuquerque, NM

Quick Apply

Job Details

Part-time
$34 - $35 an hour

Qualifications

Customer communication
Project management experience in education
Customer relationship building
Driver's License
Data interpretation
Data-driven problem-solving
Computer skills
CRM system proficiency
Stakeholder relationship building

Full Job Description

About Us:

At P2C, we are dedicated to revolutionizing education through innovative technology solutions. Our mission is to empower educators and students with the tools they need to succeed in an ever-evolving digital landscape. We are looking for a passionate and experienced Customer Success Specialist to join our team and help drive the success and satisfaction of our customers.

Overview:

The Customer Success Specialist reports to the Director, Customer Success and plays a critical role in ensuring smooth, efficient, and organized implementation of Pathway2Careers (P2C) solutions across all customer accounts. Through strong project management and attention to detail this position enables the Customer Success team the ability to provide high-quality end-to-end services for all customers. This role will serve P2C Customers including our largest client in New Mexico.

Duties/Responsibilities:

Delivers implementation and onboarding services for P2C Solutions, ensuring a positive first impression.
Provide training and support to users, helping them maximize the benefits of our technology included but not limited to platform integrations.
Represent P2C at meetings, conferences, convenings, etc. to promote P2C usage with P2C customers including our New Mexico client.
Develop and manage long-term asynchronous training plans that adds value and improves customer experience.
Review customer-facing materials and internal workflows, identifying gaps and recommending improvements that enhance clarity and efficiency.
Independently and collaboratively produces analysis findings that inform client strategies. Such as:
- Provide timely, accurate status updates in HubSpot to support optimization and increased adoption across all states.
- Gather and analyze customer feedback to inform product development and improve customer satisfaction.

Contribute operational insights that improve implementation processes and customer experience.
Act as a reliable internal liaison to ensure customer implementation needs are documented, assigned, and resolved by the appropriate team members.
Often leads ad hoc solution efforts and cross-practice services.
Defines, prioritizes and achieves strategic objectives for programs and/or projects.
Responsible for traveling to client sites 2-4 days a week, as needed, to support schools in New Mexico ; and other states as necessary.
Assist as needed with logistics for events and conferences, including planning, scheduling, vendor coordination, and on-site operations.
Stay up-to-date with industry trends and best practices in education technology and customer success.
Collaborate with internal teams, including Sales, Product Development, and Support, to address customer needs and improve the overall customer experience.
Develop and deliver customer success plans, including goals, milestones, and key performance indicators (KPIs).
Gather and analyze customer feedback to inform product development and improve customer satisfaction.
Travel will be 30-50% to client locations and conferences.
Performs other related duties as assigned.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Qualifications:

Bachelor’s degree in Education, Business, or a related field (Master’s degree in education and/or at least 5 years of secondary math teaching experience preferred).
3+ years of experience in customer success, account management, or a related role within the education technology industry.
Strong understanding of the education sector and its unique challenges and opportunities.
Excellent communication and interpersonal skills, with the ability to build rapport and trust with diverse stakeholders.
Proven ability to manage multiple accounts and projects simultaneously, with a strong attention to detail.

Analytical mindset, with the ability to gather and interpret data to drive decision-making.
Proficiency in using customer relationship management (CRM) software and other relevant tools.
Passion for education and a commitment to improving outcomes for students and educators.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.
Prolonged periods of standing.
Must maintain a valid driver's license, reliable personal transportation, and proof of current automobile insurance.
Must be able to maintain a 30-50% travel schedule (via flying or driving depending on location) to various locations within the United States.
Must be able to lift up to 25 pounds at times.

EEO statement:

P2C and Employment Partners subscribe to a policy of equal opportunity. Our employment practices are without regard to age, race, color, ethnicity, national origin, religion, creed, gender, sexual orientation, disability or medical history/condition, genetic information, and veteran status, and all other categories protected by federal, state, and local anti-discrimination laws.

Pay: $34.00 - $35.00 per hour

Expected hours: 15 – 29 per week

Work Location: Remote

Quick Apply

Refine Your Search

director of customer success jobs in albuquerque, nm

Customer Success Specialist

Program Director

Bilingual- Director of First Impressions

Director of Nursing Emergency

Human Resources Director

Territory Field Lead

Physical Therapist Director

Rehabilitation Services Unit Director (DVR #10429)

Director of Event Services- Albuquerque Convention Center

Area Operations Director- Modernization (Southwest)

Director, Business Development

Vice President, Operations Procurement – West

Administrative Director of Rehab Operations

Area Operations Director- Modernization (Southwest)

Director Stars & Member Experience

Commercial Regional Director - West - Restorative Therapies

Director of Admissions

GM OF GAMING OPERATIONS

Regional Director, Business Development - T3G

Project Coordinator

I want to receive the latest job alert for director of customer success in albuquerque, nm

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected