Top 26 Intake representative Jobs in Albuquerque, Nm

Intake Screener
New Mexico Legal Aid Inc —Albuquerque, NM
- $44,109.51 - $62,030.35 a year
- Online Application
- Hybrid work
- Background check
- Spanish
- Administrative experience
- 403(b) matching
- Health insurance
Quick Apply
Inventory Specialist
Wyld —Albuquerque, NM
- $22.00 - $26.75 an hour
- Full-time
- Background check
- ServSafe
- Basic math
- Paid holidays
- Dental insurance
Quick Apply
3d
Customer Service Representative
FYZICAL Therapy and Balance Centers —Albuquerque, NM
- Full-time
- Hybrid work
- High school diploma or GED
- Clinic
- Driver's License
- Opportunities for advancement
Quick Apply
Paralegal
TLC Plumbing Heating Cooling Electrical —Albuquerque, NM
- $62,000 - $98,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Disability insurance
Quick Apply
Financial Services Consultant 1
Sunward Federal Credit Union —Albuquerque, NM
- $20 - $22 an hour
- Overtime
- Office
- High school diploma or GED
- Restaurant experience
Quick Apply
Hospice Marketing Representative
Heritage Healthcare Services —Albuquerque, NM
- Part-time
- Hybrid work
- Mid-level
- Driver's License
- Reliable transportation
- Mileage reimbursement
Quick Apply
14d
Client Case Manager
Paws and Stripes —Albuquerque, NM
- $52,000 - $57,000 a year
- Full-time
- Background check
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
12d
SCSEP Coordinator
Goodwill Industries of New Mexico —Albuquerque, NM
- From $20 an hour
- Extended hours
- Clean driving record
- Experience working with individuals with disabilities
- Word processing
Quick Apply
Customer Service Representative
Fyzical —Albuquerque, NM
- High school diploma or GED
- Clinic
- Driver's License
- Opportunities for advancement
Business Development Representative
The Treetop ABA Therapy —Albuquerque, NM
- $70,000 - $150,000 a year
- Full-time
- Hybrid work
- Applied behavior analysis
- Mid-level
- Driving
- Paid holidays
- Health insurance
Quick Apply
11d
Teacher
Youth Development Inc —Albuquerque, NM
- $21.63 - $26.62 an hour
- Overtime
- Classroom
- Management
- Current TB test
Registered Nurse
Serenity Mesa —Albuquerque, NM
- $34 - $46 an hour
- Part-time
- Nursing
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Mental Health Therapist
Pueblo Santa Ana —Santa Ana Pueblo, NM
- $75,088 - $93,600 a year
- Extended hours
- LMFT
- Addiction Medicine
- Word processing
Quick Apply
Substance Abuse Counselor
Pueblo Santa Ana —Santa Ana Pueblo, NM
- $65,104 - $81,390 a year
- Extended hours
- LMFT
- Addiction Medicine
- Word processing
Quick Apply
Area Sales Director- Modernization (Southwest Area)
TK Elevator —Albuquerque, NM
- $178,000 - $234,000 a year
- Email
- Residential
- Bachelor's degree
- Recruiting
- Paid parental leave
- Fuel card
Detention Officer
Sandoval County Detention Center —Bernalillo, NM
- From $21.65 an hour
- Overtime
- Background check
- Word processing
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
12d
Fitness Assistant
Pueblo of San Felipe —Algodones, NM
- $17.50 an hour
- Weekends as needed
- Background check
- CPR Certification
- Military
- Wellness program
Quick Apply
Area Sales Director- Modernization (Southwest Area)
TK Elevator Corporation —Albuquerque, NM
- $178,000 - $234,000 a year
- Full-time
- Residential
- Bachelor's degree
- Recruiting
- Paid parental leave
- Fuel card
Scholarship Operations Coordinator
Native Forward Scholars Fund —Albuquerque, NM
- $19.75 - $24.00 an hour
- Extended hours
- Writing skills
- Basic math
- Public speaking
Quick Apply

Discover related jobs

Based on your search for intake representative jobs.

Remote Intake Coordinator - Licensed Practical Nurse (LPN) - $21/hr - Day Shift
CareHarmony —Albuquerque, NM
Active Compact/Multi-State license (LPN) (LVN). This position will require the ability to speak clearly and listen attentively, often by telephone, for an…
$43,000 - $58,000 a year
Quick Apply
Licensed Clinical Psychologist
Josi Health —United States
Active state licensure as a Clinical Psychologist (PsyPact certification a plus). Strong interest in psychological testing, intake assessments, and diagnostic…
Quick Apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Patient Services Representative
Optum —Gahanna, OH
1+ years working in a medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification,…
$16.15 - $28.80 an hour
Care Team Representative
Sedgwick —Dublin, OH
PRIMARY PURPOSE : To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to,…

Show more jobs in cities nearby

I want to receive the latest job alert for intake representative in albuquerque, nm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

intake representative jobs near albuquerque, nm

Case Manager jobs in Albuquerque, NM

Teacher jobs in Albuquerque, NM

Financial Consultant jobs in Albuquerque, NM

Inventory Specialist jobs in Albuquerque, NM

Marketing Representative jobs in Albuquerque, NM

Customer Service Representative jobs in Albuquerque, NM

Operations Coordinator jobs in Albuquerque, NM

Paralegal jobs in Albuquerque, NM

Business Development Representative jobs in Albuquerque, NM

Registered Nurse jobs in Albuquerque, NM

Case Manager jobs in Anne Arundel County, MD

Case Manager jobs in Olympia, WA

Case Manager jobs in Bronx, NY

Property Manager jobs in San Jose, CA

Restaurant General Manager jobs in Austin, TX

Case Manager jobs in Elizabethtown, KY

Pediatric Behavioral Health jobs in Michigan

Mental Health Therapist jobs in Bowling Green, KY

Mental Health Therapist jobs in Florida

Respiratory Therapist jobs in Raleigh, NC

Intake Screener

New Mexico Legal Aid Inc
Albuquerque, NM

Quick Apply

Job Details

Full-time
$44,109.51 - $62,030.35 a year

Benefits

403(b) matching
Health insurance
Dental insurance
Paid time off
Dependent health insurance coverage
Vision insurance
403(b)
Sabbatical

Qualifications

Customer communication
Confidential information handling
Interviewing clients
Administrative experience
High school diploma or GED
Productivity software
Office experience

Full Job Description

Intake Screener

Flexible Location, NM

New Mexico Legal Aid (NMLA) provides civil legal services to low-income New Mexicans to promote family and economic stability, helping clients access food, shelter, security, and to preserve their unique cultural heritages. NMLA has locations throughout the state, including Albuquerque, Santa Fe, Las Cruces, Santa Ana Pueblo, Gallup, Roswell, Silver City, and Taos.

This position reports to the Intake, Referral, and Advice Assistant Manager and may be housed in any of our offices throughout New Mexico.

New Mexico Legal Aid seeks three Intake Screeners to serve as the first point of contact for individuals seeking legal assistance through New Mexico Legal Aid. This position plays a critical role in ensuring applicants receive timely, compassionate, and professional service while gathering accurate information necessary to determine eligibility for legal services. The Intake Screener ensures that clients are connected to the most appropriate legal services while treating every applicant with dignity, empathy, and respect.

Working in a fast-paced, high-volume environment, the Intake Screener conducts telephone and occasional in-person interviews, evaluates applicant eligibility under program guidelines, documents information in the case management system, provides legal information and community resource referrals, and supports attorneys.

Essential Duties and Responsibilities

Client IntakeEligibility

Conduct detailed intake interviews by telephone
Occasionally expected to perform in-person intakes
Gather and accurately document information necessary to determine eligibility for legal services.
Assess applicant eligibility for legal services.
Obtain information regarding legal issues, household composition, income, assets, conflicts, and other eligibility factors.
Enter complete and accurate information into the organization's case management system.

Client ServiceReferrals

Provide exceptional customer service to applicants, including individuals experiencing crisis, trauma, or significant stress.
Explain application processes and answer general questions regarding available services.
Provide appropriate referrals to community agencies, courts, government entities, or other legal resources when applicants are ineligible for NMLA services or another resource may better meet their needs.
Communicate with professionalism, empathy, and cultural sensitivity while maintaining appropriate boundaries.

Case Management Support

Create clear, concise intake summaries and case notes for attorney review.
Prepare intake files for attorney assignment.
Assist attorneys with administrative support related to intake matters, including preparing correspondence and closing letters
Maintain accurate records and documentation in accordance with organizational standards.

TechnologyDocumentation

Efficiently navigate multiple software systems while conducting live interviews.
Maintain complete, timely, and accurate electronic case records.
Protect confidential client information in accordance with ethical obligations, organizational policy, and applicable law.
Utilize office technology and communication systems to support efficient service delivery.

Team Collaboration

Work collaboratively with attorneys, legal support staff, and other departments to ensure effective client service.
Participate in meetings and training and process improvement initiatives.
Support a positive, respectful, and inclusive work environment.
Perform other duties as assigned.

Required Qualifications

High school diploma or equivalent.
Two years of experience as a legal secretary, administrative professional, customer service representative, intake specialist, or in another position requiring extensive public interaction and documentation.
Excellent verbal and written communication skills.
Strong customer service and interpersonal skills.
Ability to gather information through structured interviews while maintaining empathy and professionalism.
Strong organizational skills and attention to detail.
Ability to accurately document information while actively listening.
Proficiency with Microsoft Office and the ability to learn new software systems quickly and efficiently.
Ability to manage multiple priorities in a fast-paced environment.
Ability to maintain confidentiality and exercise sound judgment.

Preferred Qualifications

Experience working in a legal services, court, nonprofit, healthcare, or human services environment.
Familiarity with legal terminology or civil legal processes.
Bilingual - Spanish or a Native American language preferred
Knowledge of New Mexico community resources.
Experience working with individuals experiencing trauma, domestic violence, housing instability, or financial hardship.

The position is part of a collective bargaining agreement. Pay is determined by years of experience and set by a union scale; click here to view the salary scale. NMLA provides comprehensive benefits, holiday and leave packages. For information about NMLA's generous benefits, and what it is like to work at NMLA click here.

Company Benefits

100% employer-paid BCBS medical, plus dental and vision for employees
Generous employer contributions toward dependent coverage.
Paid time off includes annual leave (starting at 3 weeks/year), 6 days personal time, 15 holidays, sick leave, and more.
Sabbatical program eligibility.
Hybrid work schedule (3 days in office, 2 days remote each week). Note: External applicants for the Intake Screener position may be eligible for 100% remote work upon successful completion of the probationary period, pending manager approval.
Full-time 37.5-hour work week.
403(b) Retirement Plan with employer contributions and matching.
Meaningful mission-driven work serving New Mexico communities.
Click here for more information.

Salary: $44,109.51 - $62,030.35 DOE.

Application Deadline: Until filled. Resumes reviewed on a rolling basis.

Applicants must submit a current resume, three references, and a cover letter that explains your interest in this position and the mission of NMLA. Your application will not be considered unless we receive all of these documents. To apply, visit: https://newmexicolegalaid.isolvedhire.com/jobs/

Applicants will be subject to a background check. Please do not let this deter you from applying. NMLA is committed to a strong workforce and recognizes that persons with marks on their record may still be able to perform admirably.

NMLA is an EEO Employer.

Quick Apply

Refine Your Search

intake representative jobs in albuquerque, nm

Intake Screener

Inventory Specialist

Customer Service Representative

Paralegal

Financial Services Consultant 1

Hospice Marketing Representative

Client Case Manager

SCSEP Coordinator

Customer Service Representative

Business Development Representative

Teacher

Registered Nurse

Mental Health Therapist

Substance Abuse Counselor

Area Sales Director- Modernization (Southwest Area)

Detention Officer

Fitness Assistant

Area Sales Director- Modernization (Southwest Area)

Scholarship Operations Coordinator

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for intake representative in albuquerque, nm

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected