Top 124 Patient access occupations Jobs in Albuquerque, Nm

Bilingual- Director of First Impressions
Juliette Eye Institute —Albuquerque, NM
- From $18 an hour
- 8 hour shift
- Private practice
- Spanish
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
1d
Patient Access Coordinator
Hanger, Inc. —Albuquerque, NM
- $21 - $23 an hour
- Computer literacy
- Administrative experience
- High school diploma or GED
Quick Apply
4d
Patient Service Representative
Armada Physical Therapy —Albuquerque, NM
- $17 - $20 an hour
- Full-time
- Inventory management
- High school diploma or GED
- Clinic
- Loan repayment program
- Health insurance
Quick Apply
4d
Behavioral Health Patient Scheduler
First Choice Community Healthcare INC —Albuquerque, NM
- Weekends as needed
- Spanish
- Word processing
- English
1d
Medical Receptionist / Scheduler
X-Ray Associates of New Mexico —Albuquerque, NM
- HIPAA
- High school diploma or GED
- 1 year
Quick Apply
Front Desk Registrar & Receptionist
New Mexico Orthopaedic SC (11504) —Albuquerque, NM
- PRN
- Computer literacy
- High school diploma or GED
- Computer skills
Medical Receptionist
X-Ray Associates of New Mexico —Albuquerque, NM
- HIPAA
- High school diploma or GED
- 1 year
Quick Apply
Customer Advocate I
Health Care Service Corporation —Albuquerque, NM
- $17.75 - $28.39 an hour
- Full-time
- Anatomy knowledge
- Research
- High school diploma or GED
- Paid holidays
- Health insurance
7d
Front Desk Receptionist
Vision Source —Albuquerque, NM
- $15 - $18 an hour
- Full-time
- Spanish
- HIPAA
- Clinic
Quick Apply
Associate Patient Care Coordinator
Optum —Albuquerque, NM
- $16 - $29 an hour
- Full-time
- Spanish
- Pass drug screening
- English
- AD&D insurance
- Employee stock purchase plan
Medical Front Desk Receptionist
Vessel Health —Albuquerque, NM
- $16 - $18 an hour
- Part-time
- Sales
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Patient Service Coordinator - Patient Access, Scheduling
UNM Medical Group, Inc. —Albuquerque, NM
- $36,399 - $44,754 a year
- Full-time
- Mid-level
- 1 year
- Radiology
- Health insurance
- Dental insurance
Quick Apply
13d
Medical Receptionist
Eye Associates Of New Mexico —Albuquerque, NM
- From $15 an hour
- Full-time
- Communication skills
- Entry level
- Paid training
- AD&D insurance
Quick Apply
5d
Scheduler
Lovelace Health System —Albuquerque, NM
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Health insurance
- Tuition reimbursement
5h
Patient Services Representative I
First Choice Community Healthcare INC —Albuquerque, NM
- Weekends as needed
- Spanish
- Word processing
- English
Medical Scheduler and IR Support
X-Ray Associates of New Mexico —Albuquerque, NM
- Customer service
- HIPAA
- Mid-level
Quick Apply
Patient Access Specialist
Ensemble RCM LLC —Albuquerque, NM
- $17.00 - $18.15 an hour
- Part-time
- Hospital
- Customer service
- High school diploma or GED
- Tuition reimbursement
Patient Access Advocate
Presbyterian Healthcare Services —Albuquerque, NM
- $16.36 - $24.26 an hour
- Full-time
- Hospital
- High school diploma or GED
- Typing
- Disability insurance
- Health insurance
Quick Apply
1d
Patient Access Account Specialist
Presbyterian System Services —Albuquerque, NM
- $16.38 - $25.57 an hour
- Full-time
- Hospital
- HIPAA
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
1d
Patient Access Account Specialist
Presbyterian Healthcare Services —Albuquerque, NM
- $16.38 - $25.57 an hour
- Full-time
- Hospital
- HIPAA
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
1d

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Bilingual- Director of First Impressions

Juliette Eye Institute
Albuquerque, NM

Quick Apply

Job Details

Full-time
From $18 an hour
1 day ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Uniform allowance
401(k) matching
Employee discount
Professional development assistance
Paid sick time

Qualifications

Customer communication

Full Job Description

At Juliette Eye Institute, we believe every patient interaction matters. We are seeking a bilingual Director of First Impressions who is passionate about creating exceptional experiences and making every patient feel welcomed, valued, and cared for from the moment they contact our practice.

This role is ideal for someone who thrives on building relationships, anticipating patient needs, solving problems with compassion, and delivering white-glove customer service in a fast-paced healthcare environment. We are looking for a team member who is flexible and excited to support our patients at both our Albuquerque and Santa Fe locations as business needs require.

What You'll Do

As the first and last person our patients interact with, you will set the tone for the entire patient experience.

Patient Experience & Hospitality

Welcome every patient with warmth, professionalism, and genuine care.
Create a positive, memorable experience from check-in through check-out.
Anticipate patient needs and proactively address concerns before they become issues.
Ensure patients feel informed, comfortable, and supported throughout their visit.
Demonstrate empathy and patience when assisting patients with questions, concerns, or special circumstances.

Scheduling & Communication

Manage appointment scheduling, rescheduling, confirmations, and cancellations with accuracy and efficiency.
Answer incoming calls promptly and professionally while providing exceptional customer service.
Guide patients through appointment preparation, insurance questions, and practice policies.
Coordinate communication between patients, providers, and clinical teams to ensure seamless care.

Administrative Excellence

Maintain accurate patient records and documentation in compliance with HIPAA regulations.
Utilize electronic health record (EHR) systems to update and retrieve patient information.
Assist patients with questions regarding billing, insurance, medical records, and general office information.
Support office operations while maintaining a calm, organized, and welcoming environment.

What Makes You Successful

We're looking for someone who naturally enjoys serving others and understands that outstanding patient experiences drive practice success.

Preferred Qualifications

Bilingual (Spanish & English)
Previous experience in healthcare, medical reception, patient services, hospitality, luxury retail, concierge services, or customer experience roles.
Exceptional interpersonal and communication skills.
Strong emotional intelligence and ability to connect with people from diverse backgrounds.
Ability to remain calm, professional, and compassionate during busy or stressful situations.
Experience managing multiple priorities while maintaining attention to detail.
Familiarity with EHR systems and medical office procedures is preferred.
Understanding of HIPAA regulations and patient confidentiality requirements.

Our Ideal Candidate Is:

Service-minded and genuinely enjoys helping people.
Warm, welcoming, and positive.
Highly organized and detail-oriented.
A proactive problem solver.
Professional, polished, and dependable.
Passionate about delivering experiences that exceed expectations.
Flexible and willing to work at both our Albuquerque and Santa Fe locations based on the needs of the practice.

Schedule:

Full-Time: Monday-Friday

7:45 AM - 4:45 PM
Alternate shift: 8:15 AM - 5:15 PM

Benefits

401(k) (after 1 year of employment)
401(k) Matching (after 1 year of employment)
Employee Discount
Paid Sick Time
Paid Time Off
Professional Development Assistance
Uniform Allowance

Requirements

Ability to commute to both Albuquerque, NM and Santa Fe, NM as needed (Required)
Reliable transportation for travel between practice locations (Required)
Ability to relocate to Albuquerque, NM 87113 before starting work (Required)

Job Type: Full-Time

Work Location: In Person (Albuquerque and Santa Fe)

If you believe every interaction is an opportunity to create an exceptional experience and make a lasting impact on someone's day, we'd love to meet you.

Pay: From $18.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

patient access occupations jobs in albuquerque, nm

Bilingual- Director of First Impressions

Patient Access Coordinator

Patient Service Representative

Behavioral Health Patient Scheduler

Medical Receptionist / Scheduler

Front Desk Registrar & Receptionist

Medical Receptionist

Customer Advocate I

Front Desk Receptionist

Associate Patient Care Coordinator

Medical Front Desk Receptionist

Patient Service Coordinator - Patient Access, Scheduling

Medical Receptionist

Scheduler

Patient Services Representative I

Medical Scheduler and IR Support

Patient Access Specialist

Patient Access Advocate

Patient Access Account Specialist

Patient Access Account Specialist

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