Top 169 Retention manager Jobs in Albuquerque, Nm

General Manager
National Seating & Mobility, Inc. —Albuquerque, NM
- Full-time
- 5 years
- Office
- Bachelor's degree
- Disability insurance
- Tuition reimbursement
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7d
Case Manager - ABQ
INTREPID STAFFING SERVICES LLC —Albuquerque, NM
- Full-time
- Customer service
- Mid-level
- Driver's License
Community Manager
Asset Living —Rio Rancho, NM
- $68,000 - $78,000 a year
- Overtime
- Mid-level
- Ability to climb stairs
- High school diploma or GED
- Paid holidays
- Disability insurance
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12d
Area Property Manager
Mayfair Management Group, LP —Albuquerque, NM
- $70,000 - $80,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Paid holidays
- Health insurance
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Human Resources Supervisor (CYFD/ESS #10118985)
State of New Mexico —Albuquerque, NM
- $33.12 - $49.68 an hour
- Full-time
- Office
- Driver's License
- Bachelor's degree
7d
Program Manager - Behavioral Health Services At Perfectlyimperfectnm
perfectlyimperfectnm —Albuquerque, NM
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Mid-level
- Leadership
- Communication skills
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7d
Center Operations Manager 1
Octapharma —Albuquerque, NM
- Extended hours
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health savings account
Community Manager - Las Brisas
TAM Residential LLC —Albuquerque, NM
- Weekends as needed
- Clean driving record
- Mid-level
- Office
- Paid holidays
- Health insurance
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Employee Relations Manager
Laguna Development Corp —Albuquerque, NM
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
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12d
BRANCH MANAGER
Bobcat of Albuquerque —Albuquerque, NM
- $80,000 - $100,000 a year
- Full-time
- Construction site
- Sales
- Ability to walk for extended periods
- Paid holidays
- Health insurance
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Program Manager
BryceTech —Kirtland AFB, NM
- $155,000 - $175,000 a year
- Full-time
- Hybrid work
- Engineering
- 11+ years
- Continuous improvement
- Disability insurance
- Health insurance
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Manager - Volunteer Services and Information Desk
Presbyterian Hospital —Albuquerque, NM
- $57,241.60 - $97,468.80 a year
- Full-time
- Hospital
- Mid-level
- Mentoring
- Disability insurance
- Health insurance
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8d
Leasing Manager
RPM Living —Albuquerque, NM
- Weekends as needed
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
9d
Area Service Manager
Steris —Albuquerque, NM
- $100,000 - $139,150 a year
- Full-time
- Microsoft Word
- 6 years
- Microsoft Outlook
- Paid holidays
- Disability insurance
14d
Operations Manager
PDS Health —Albuquerque, NM
- $25.25 - $35.25 an hour
- Full-time
- Dental office
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
Human Resources Manager
B&D Industries, Inc. —Albuquerque, NM
- $80,000 - $105,000 a year
- Full-time
- 5 years
- Computer literacy
- HIPAA
- Paid holidays
- Health insurance
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Branch Manager SK
Safety-Kleen —Albuquerque, NM
- $47,975.00 - $151,964.85 a year
- Full-time
- CDL B
- Background check
- Microsoft Excel
- Paid training
- Employee stock purchase plan
ASSISTANT BRANCH MANAGER
SANDIA AREA FEDERAL CREDIT UNION —Rio Rancho, NM
- Full-time
- Mid-level
- Office
- 3 years
- AD&D insurance
- Paid holidays
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Bank Manager
BMO Financial Group —Albuquerque, NM
- $51,800 - $95,900 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Health insurance
- Tuition reimbursement
7d
Deputy Program Manager
Auria —Albuquerque, NM
- $137,000 - $175,700 a year
- Full-time
- 5 years
- Recruiting
- Senior level
- Health savings account
- Paid holidays
Quick Apply

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retention manager jobs near albuquerque, nm

General Manager

National Seating & Mobility, Inc. -
Albuquerque, NM

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Job Details

Full-time
7 days ago

Benefits

Disability insurance
Tuition reimbursement

Qualifications

Business operations
General management

Full Job Description

Full-Time Opportunity

The General Manager (GM) of Field Operations manages and leads all activities related to a single or multi-unit NSM location. The General Manager ensures execution of key branch activities/initiatives, influences quality, drives exceptional customer care, and builds the employment culture. Serves employees within the location(s) by creating and maintaining safe, efficient, and productive operation. The General Manager has direct oversight of their respective branch financially and operationally, including responsibility for results in terms of productivity, methods of work, profit and loss and employee retention.

What is it like working at National Seating and Mobility?

At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client’s lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client’s needs.

Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving a lasting impact on the lives of those we serve. Located across the United States and Canada, we strive for diversity and offer an array of benefits including 401k, company paid Long Term Disability, and tuition reimbursement.

Responsibilities:

Understands NSMs Vision, Mission, and Values. Embodies the values of Honor, Excellence, Accountability, Respect, Teamwork, and Service. Sets the example as a leader in the organization.

Full oversight and responsibility for branch revenue, transaction cycle time, product margins, inventory management, expense control, and EBITDA. Reviews Profit and Loss Statements (P&Ls) and creates/executes actions for improvement in partnership with the Region Area Director.

Understands all Key Performance Indicators (KPIs) for the branch. Reports appropriate metrics to Division Vice President, Regional Area Director, and all branch team members. Utilizes the Branch Operations Dashboard to communicate performance, explaining areas of strength and identifying areas of opportunity. Leads action plans to improve metrics that are under-performing to standards, but also recognizes and celebrates strong results with the broader team.

Provides leadership in growth programs in the marketplace. Knows the market related to competition. Serves as primary contact (in partnership with the sales team) to all Referral Sources and conducts Quarterly Business Reviews with key partners. Addresses relationship or performance standards that are not meeting/exceeding client standards.

Oversees and assists sales teams, including ATP, RTS and Home Access roles to drive growth in the market. Assists sales team members by educating them on the market, knowing where growth opportunities may exist. Seeks new referral sources and builds relationships as a business development method.

Manages inventory to ensure sales and rental inventories are managed in a cost-effective manner. Ensures quality inventory counts, protects inventory from theft, and is diligent in ensuring inventory transfers are documented.

Owns the client’s experience in the branch. Always strives to identify improvements for customer experience through Press Ganey results, client feedback, and referral source feedback. Conducts the Client Care Management Checklist on a daily/weekly/monthly basis, as required. (Reviewing the CSR queue, not scheduled deliveries, receiving product management, etc.) Responsible for managing and developing customer service specialists, technicians, and other team members to ensure compliance with all company standards.

Creates a positive working environment for all team members. Actively leads, develops, and communicates to all branch members, ensuring each team member is supported and has the potential to be successful in their role. Understands staffing requirements for the branch and ensures open positions are filled in a timely manner.

Leads activities in selection and hiring, actively participating in local recruitment to assist Human Resources. Selects quality talent and ensures execution of the onboarding program of new hires. Conducts a 60-day review for each new hire, to provide feedback or address areas of concern.

Ensures development of all team members. Ensures that assigned training (including compliance required training and competencies) is completed by required due dates. Leads ongoing development activities for all employees, utilizing NSM University training, supplier training, and other relevant training provided by the company.

Provides ongoing feedback for all team members. Facilitates Performance Management Processes (annual reviews, documented feedback, PIPs, etc.) for the branch, in partnership with Human Resources. Addresses performance issues in a timely manner.

Owns the work culture in the branch. Reviews and creates action plans related to branch culture survey results. Develops retention programs through listening sessions, weekly communications (weekly branch meetings), one-on-one meetings, daily coaching, etc. Creates a supportive environment where all employee talents can be maximized and celebrated. Leads by example in embracing diversity, inclusion, and belonging. Drives an active local recognition program to highlight performance and key contributions.

Conducts Branch Assessment Tool on a quarterly basis. Takes action on findings, addressing quality or gaps in performance.

Drives client orders efficiently in the branch. Takes ownership for quality orders being entered and approved in a timely basis. Reviews Missing Information Reports, to ensure quality submissions. Provides feedback and trains team members who lack quality or timeliness on new order elements, whether it be new products or repairs.

Ensures that all employees are trained on the technology elements related to their role, to include Mobility Advisor. Serves as the local subject matter expert on branch related technologies.

Accountable for organizational activities and operations being carried out in compliance with company policies and procedures, applicable federal, state, and local laws, as well as Joint Commission standards.

Collaborates with Human Resources to resolve employee concerns and issues. Addresses and resolves client concerns at the branch level.

Assures proper maintenance and care of facilities, vehicles, and property. Ensures a safe working environment by following all safety protocols.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets and fax machines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to sit; use hands repetitively to operate standard office equipment. The employee is frequently required to reach with hands and arms.

Qualifications:

Bachelor’s Degree or equivalent work experience
Minimum of 5 years in a of progressive management experience, overseeing a complex business with aggregate financial and operational responsibility
Proven track record of modeling excellent leadership skills. Exemplifies a servant leadership mentality
Ability to communicate (both verbal and written) effectively with leadership, clients, referral sources, and support staff

This job description in no way states or implies that these are the only duties to be performed by this employee. He/She will be required to follow any other instructions and to perform any other duties requested by his/her supervisor.

#NSMT1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

retention manager jobs in albuquerque, nm

General Manager

Case Manager - ABQ

Community Manager

Area Property Manager

Human Resources Supervisor (CYFD/ESS #10118985)

Program Manager - Behavioral Health Services At Perfectlyimperfectnm

Center Operations Manager 1

Community Manager - Las Brisas

Employee Relations Manager

BRANCH MANAGER

Program Manager

Manager - Volunteer Services and Information Desk

Leasing Manager

Area Service Manager

Operations Manager

Human Resources Manager

Branch Manager SK

ASSISTANT BRANCH MANAGER

Bank Manager

Deputy Program Manager

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