Top 3 Account coordinator Jobs in Alcoa, Tn

Employee Benefits Account Coordinator
Higginbotham —Knoxville, TN
- Microsoft Outlook
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- Office
- Wellness program
- Paid holidays
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Employee Benefits Account Coordinator

Higginbotham -
Knoxville, TN

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Job Details

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Prescription drug insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Position Summary: The Account Coordinator provides administrative support to internal account managers and maintains a professional relationship with our external clients.

Supervisory Responsibilities: None

Essential Tasks:

Conducts data entry into Excel spreadsheets, internal agency management system, carrier websites, House Bill requests
Assists in marketing of accounts as directed by account managers
Assists with the preparation of reports, proposals and other presentation materials
Audits billing statements for accuracy on behalf of clients
Generates open enrollment materials such as enrollment guides, election forms, personalized confirmation sheets, enrollment/change forms, etc
Assists in processing necessary paperwork for submission to carrier –implementation
Attend local enrollment/client meetings as needed
Delivers outstanding customer service
Maintains agency files accurately and consistently
Attends and completes any training sessions or assignments as required
Performs other related tasks as needed

Core Competencies:

Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
Dependability: Acknowledgment of the importance of being present and punctual
Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

Experience and Education:

High school diploma or equivalent required
1+ year of employee benefits experience in the insurance field preferred
Commitment to continuous learning and professional development

Licensing and Credentials:

Active Life & Health License preferred

Systems:

Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
Applied Epic experience preferred, but knowledge of similar Account Management System
(AMS) is acceptable

Physical Requirements:

Ability to lift 25 pounds
Repeated use of sight to read documents and computer screens
Repeated use of hearing and speech to communicate on telephone and in person
Repetitive hand movements, such as keyboarding, writing, 10-key
Walking, bending, sitting, reaching and stretching in all directions

Benefits & Compensation:

Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
Employee Wellness Program
Company paid holidays, plus PTO

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.

Applications will be accepted until the position is filled

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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