Top 12 Customer support & client services managers Jobs in Alcoa, Tn

Director, Customer
StandardAero —Maryville, TN
- Full-time
- 3 years
- Recruiting
- Contracts
- AD&D insurance
- Disability insurance
6d
Customer Implementation Delivery Leader
U.S. Bank National Association —Knoxville, TN
- $94,010 - $110,600 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
7d
Manager, Member Engagement & Activations
Regal Cinemas, Inc —Knoxville, TN
- Merchandising
- Mid-level
- 4 years
- Disability insurance
- Health insurance
5d
Clinical Client Success Manager
MPOWERHealth —Knoxville, TN
- Microsoft Word
- Microsoft Excel
- Office
Quick Apply
Aviation Customer Manager
StandardAero —Maryville, TN
- Full-time
- 5 years
- Finance
- Bachelor's degree
- AD&D insurance
- Disability insurance
Customer Experience Supervisor
First Horizon Bank —Knoxville, TN
- Monday to Friday
- Mid-level
- Bachelor's degree
- Mentoring
- Wellness program
- Health savings account
Jewelry Television - Customer Care Supervisor In Training
Jewelry Television —Knoxville, TN
- Full-time
- Computer literacy
- Mid-level
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Client Relations Manager
TeamHealth —Knoxville, TN
- Full-time
- Nursing
- RN License
- Computer literacy
23h
Customer Care Manager - State Farm Agent Team Member
Melissa Long - State Farm Agent —Sevierville, TN
- $15 an hour
- Full-time
- Mid-level
- Office
- Administrative experience
- Paid time off
Quick Apply

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Customer Implementation Delivery Leader
U.S. Bank National Association —Knoxville, TN
This role balances people leadership, customer experience, operational excellence, and process improvement while driving consistent execution across the…
$94,010 - $110,600 a year
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Director, Customer
StandardAero —Maryville, TN
Partners with sites to evaluate customer fulfillment performance and leads identification, coordination, and implementation of corrective actions.
6d

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Evaluate performance variances to identify root cause, develop corrective action plan for review with manager and implement approved action plans.
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? One (1) year of call and customer service experience. The Customer Service Lead Coordinator is responsible for following and implementing company policies and…
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Director, Customer

StandardAero -
Maryville, TN

Apply Now

Job Details

Full-time
6 days ago

Benefits

AD&D insurance
Disability insurance
Health insurance
Flexible spending account
Paid time off
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Aviation

Full Job Description

Customer Director

Location: Maryville TN

Build an Aviation Career You’re Proud Of

At StandardAero , we use our ingenuity and know-how to find solutions for challenges simple to complex. Together, we get the job done—and done well. Our stability, resources, and respectful culture support long-term careers built on trust, teamwork, and doing things right.

The Customer Director is the Director of Programs on the APU team and it is in the AOP. This is a key position leading the APU program including contract negotiations, customer relations, and partnering with Operations on local production.

What You Will Do

Recognizes and understands flight/product safety-critical parts and processes; immediately reports safety concerns and participates in proactive risk analysis
Demonstrates understanding and adherence to Just Culture principles
Provides functional leadership and serves as the primary point of contact for all Customer Service employees within the sector
Leads and develops a customer-first culture across front-line staff and management to support customer fulfillment and retention
Oversees customer service operations, including development and implementation of procedures, systems, tools, and management controls to improve fulfillment and satisfaction
Monitors, analyzes, and reports on customer needs, fulfillment performance, and satisfaction metrics; develops KPIs and provides recommendations for continuous improvement
Partners with sites to evaluate customer fulfillment performance and leads identification, coordination, and implementation of corrective actions
Ensures consistent delivery of customer service standards across the organization and participates in Customer Service leadership forums
Manages full employee lifecycle for direct reports, including recruitment, training, performance management, employee relations, and health and safety
Supports business operations through budget management, continuous improvement initiatives, and contributions to strategic planning, forecasting, and special projects

Minimum Qualifications:

University degree in business administration, commerce, engineering; or equivalent, or Six+ years of relevant experience
3+ years of experience in customer service or account management experience in an aerospace environment.

Preferred Qualifications:

Strong planning, organizational, analytical, leadership, interpersonal, decision making, oral and written communication skills.
Strong negotiation, conflict resolution, and customer service skills.
Working knowledge of products within the sector

Benefits That Make Life Better

Comprehensive Healthcare
401(k) with 100% company match up to 5%
Paid Time Off starting day one
Bonus opportunities
Health & Dependent Care FSAs
Short- & Long-Term Disability
Life & AD&D Insurance
Learning & Training opportunities

Raising the Standard of Excellence Since 1911

With more than a century of proven excellence, StandardAero is a global leader in aerospace MRO services and customized solutions. Our learning-based culture, advancement opportunities, and industry-leading benefits support meaningful and fulfilling careers.

Inclusivity Is Our Standard

StandardAero is an equal opportunity employer. We foster a respectful, inclusive environment where everyone is welcome to bring their authentic self to work.

Must meet US Persons requirements per ITAR.

StandardAero is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, age, national or ethnic origin, religion, sexual orientation, gender identity or expression, transgender status, genetic information, status as a protected veteran, and basis of disability status or any other federal, state or local protected class.

Apply Now

Refine Your Search

customer support & client services managers jobs in alcoa, tn

Director, Customer

Customer Implementation Delivery Leader

Manager, Member Engagement & Activations

Clinical Client Success Manager

Aviation Customer Manager

Customer Experience Supervisor

Jewelry Television - Customer Care Supervisor In Training

Client Relations Manager

Customer Care Manager - State Farm Agent Team Member

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