Top 71 Customer service representative Jobs in Aledo Il

Inbound Customer Service Agent
Kone —Moline, IL
- $57,200 - $75,000 a year
- Full-time
- Management
- Basic math
- Mid-level
- Paid holidays
- Health insurance
Customer Relations Representative - State Farm Agent Team Member
Justin Cook - State Farm Agent —Aledo, IL
- $35,000 - $75,000 a year
- Full-time
- 18 years or older
- Office
- Communication skills
- 401(k)
- Paid time off
Quick Apply
Service Coordinator/Scheduler
Flatiron Crane Operating Company, LLC —Rock Island, IL
- $26 - $30 an hour
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Client Services Associate I
CBI Bank & Trust —Muscatine, IA
- Full-time
- Microsoft Word
- Research
- Trade school
Quick Apply
Cybersecurity Customer Success Strategist
Sedona Technologies —Moline, IL
- $70,000 - $135,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Customer Service Mon-Fri
Five Star Solutions —Davenport, IA
- $14 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Microsoft Outlook
- Paid training
7d
Product Specialist
HNI Workplace Furnishings —Muscatine, IA
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
7d
MLI Customer Service Agent / PT
Unifi Aviation, LLC —Moline, IL
- $15 an hour
- Overtime
- 18 years or older
- Working with individuals with disabilities
- No experience needed
- Paid training
- Health insurance
Student Success Advisor
160 Driving Academy —Moline, IL
- $25.00 - $27.50 an hour
- Remote
- Spanish
- Microsoft Outlook
- English
- Opportunities for advancement
Quick Apply
Customer Service Representative
Americold Logistics LLC —Monmouth, IL
- $15 - $22 an hour
- Full-time
- Office
- High school diploma or GED
- Travel
Quick Apply
6d
Customer Service Specialist
Rock Island Auction Company —Rock Island, IL
- From $20 an hour
- Overtime
- Computer literacy
- Basic math
- Office
- Paid holidays
- Paid time off
14d
Customer Service Representative
U-Haul —Galesburg, IL
- $15 - $16 an hour
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Call Center Pharmacy Technician
Shields Health Solutions —Davenport, IA
- Monday to Friday
- Remote
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
Quick Apply
Member Services Advocate
Cottingham & Butler —Davenport, IA
- Full-time
- Senior level
- Profit sharing
- Health savings account
Quick Apply
Client Services Associate
Wendell Charles Insurance —Davenport, IA
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Office
- Organizational skills
- Profit sharing
- Paid holidays
Condition Management Account Coordinator
Cottingham & Butler —Davenport, IA
- Urgently hiring
- Writing skills
- LPN
- CNA
- Profit sharing
- Health savings account
Quick Apply
Airport Agent - Ramp and Customer Service
Envoy Air Inc. —Moline, IL
- $15.20 an hour
- Weekends as needed
- 18 years or older
- English
- High school diploma or GED
- Life insurance
Customer Care Representative - Regional Omnichannel
MSC Industrial Supply Co. —Davenport, IA
- $14.81 - $23.27 an hour
- Full-time
- Spanish
- Salesforce
- Writing skills
- Paid holidays
- Health insurance
Service Coordinator
CONES Solutions, Inc. —Moline, IL
- $17 - $20 an hour
- Full-time
- Office
- High school diploma or GED
- Ability to sit for extended periods
- Health insurance
- Dental insurance
Quick Apply
14d
Customer Service Representative
Tower Loan of Mississippi, LLC —Galesburg, IL
- Extended hours
- Office
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Quick Apply

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Inbound Customer Service Agent

Kone -
Moline, IL

Apply Now

Job Details

Full-time
$57,200 - $75,000 a year

Benefits

Paid holidays
Health insurance
Paid time off
401(k) matching
Flexible schedule

Qualifications

Phone communication
Basic math
High school diploma or GED
Typing
Quality data entry
Customer data entry

Full Job Description

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes , Corporate Knights for clean capitalism and others.

We are looking for an Inbound Customer Service Agent who will be the voice of KONE and take care of our customers by receiving and managing customer queries, complaints, and master data changes, owning the cases from receipt to resolution and confirming back to customer. You will be based out of our Operations Centre in Moline, IL .

Key Responsibilities:

Receive and Monitor all incoming calls from customers located in the United States and Canada and calling their local offices for non callout related topics and a ttend to them in a timely and professional manner.

Escalate and assign cases to second specialized line as needed.

Answer incoming calls from technicians and branch personal and pertaining to customer issues and/or callout resolution .

Proactively update customer contact data and follow process to update the rest of the customer/equipment master data

Identif y possible leads and assign those to the sales organization .

Qualifications :

3+ years related experience and/or training in the field of customer service or prior supervisory experience.

High school diploma or general education degree (GED)

Ability to speak clearly and understandably on the telephone.

Ability to enter information into a computer while talking on the telephone.

Ability to interact with our customers and service people in a courteous, friendly yet not “chatty” manner.

Proficient skills in spelling, communications, and data entry.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe diversity drives innovation :

• We value your authentic self

• Diversity, equity and inclusion is embedded in our strategy and values

• Collaborative, creative and supportive work environment

• Passionate about safety, quality and innovation

• We care about the communities where we live and work

Some of our many benefits include:

• Competitive salary

• Flexible work schedule

• Opportunities to learn and grow

• Matching 401K

• Comprehensive health and wellness plans for the entire family

• Paid holidays and paid time off

The hiring range for this role is $57,200 – $75,000. The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

KONE Annual Bonus plan at 5% Target Incentive (50/50) based on achievement of company goals and individual goals.

Come share your passion and energy to make a positive impact at KONE for our customers and your career !

*Beware of Recruitment Scams*

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/

Apply Now

Refine Your Search

customer service representative jobs in aledo il

Inbound Customer Service Agent

Customer Relations Representative - State Farm Agent Team Member

Service Coordinator/Scheduler

Client Services Associate I

Cybersecurity Customer Success Strategist

Customer Service Mon-Fri

Product Specialist

MLI Customer Service Agent / PT

Student Success Advisor

Customer Service Representative

Customer Service Specialist

Customer Service Representative

Call Center Pharmacy Technician

Member Services Advocate

Client Services Associate

Condition Management Account Coordinator

Airport Agent - Ramp and Customer Service

Customer Care Representative - Regional Omnichannel

Service Coordinator

Customer Service Representative

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