Top 2394 Guest experience leader Jobs in Alexandria, Va

Shift Leader (Weekend & Holiday Availability)
Jolly Yolly Kids —Fairfax, VA
- $17 - $18 an hour
- Part-time
- Background check
- Inventory management
- Customer service
- 401(k) matching
- Employee discount
Quick Apply
Crew Member
Chipotle —Vienna, VA
- $14.25 - $15.25 an hour
- Part-time
- Customer service
- Fast casual restaurant
- No experience needed
- Health insurance
- Dental insurance
5d
Overnight Guest Experience Associate
Placemakr —Arlington, VA
- $21 an hour
- Weekends as needed
- 18 years or older
- Maintenance
- Hotel
- Paid parental leave
- Health savings account
Quick Apply
Team Member
CAVA - Alexandria —Alexandria, VA
- $18.50 an hour
- Part-time
- Fast casual restaurant
- Ability to lift 50 pounds
- Food service
- Health insurance
- Dental insurance
Quick Apply
Guest Experience Expert-Front Desk
Marriott International, Inc —Arlington, VA
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Guest Service Agent - Hilton Alexandria Old Town
Hilton —Alexandria, VA
- $19 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Hotel Front Desk Agent/Guest Service Agent
RIVERSIDE HOTELS LLC —Alexandria, VA
- Weekends as needed
- Hotel
- Computer skills
- In-person
- On-the-job training
Quick Apply
Guest Experience Lead
McDonald’s —Alexandria, VA
- $15.00 - $17.05 an hour
- Quick service & fast food restaurant
- Entry level
- Health insurance
- Dental insurance
Guest Experience Lead | Old Town
Lululemon —Alexandria, VA
- $24.00 - $27.61 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Travel
- Health insurance
- Dental insurance
Team Member
CAVA - Potomac Yard —Alexandria, VA
- $18.50 an hour
- Part-time
- Fast casual restaurant
- Ability to lift 50 pounds
- Guest services
- Health insurance
- Dental insurance
Quick Apply
Guest Experience Lead (GEL)
McDonald’s —Alexandria, VA
- Choose your own hours
- Serving
- High school
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
Host
Little Pearl —Washington, DC
- $20 an hour
- Part-time
- Sanitation
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Guest Service Advocate
Ben & Jerry's - Primo Partners —Washington, DC
- $17.95 - $21.95 an hour
- Part-time
- Background check
- Serving
- Computer literacy
Quick Apply
Guest Service Agent - Conrad Washington DC
Hilton —Washington, DC
- $29.50 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
4d
Team Member
CAVA - Foggy Bottom —Washington, DC
- $19 an hour
- Part-time
- Fast casual restaurant
- Ability to lift 50 pounds
- Guest services
- Health insurance
- Dental insurance
Quick Apply
10d
Full and Part time Entry Level Positions Front Desk
LANDMARK HOLDINGS INC —Washington, DC
- $19 - $20 an hour
- Weekends as needed
- No experience needed
- Hotel
- Computer skills
- On-the-job training
Quick Apply
Team Member
CAVA - Rosslyn —Arlington, VA
- $18.50 an hour
- Part-time
- Fast casual restaurant
- Ability to lift 50 pounds
- Guest services
- Health insurance
- Dental insurance
Quick Apply
Concierge - Conrad Washington DC
Hilton —Washington, DC
- $29.50 an hour
- Weekends as needed
- Hotel
- Marketing
- Entry level
- Paid parental leave
- Employee stock purchase plan
6d
Front Desk Agent
Embassy Suites Chevy Chase —Washington, DC
- $19.00 - $25.39 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
13d
Guest Service Agent - Waldorf Astoria Washington DC
Hilton —Washington, DC
- $30 an hour
- Weekends as needed
- Hotel
- Negotiation
- Entry level
- Paid parental leave
- Employee stock purchase plan
6d

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guest experience leader jobs near alexandria, va

Shift Leader (Weekend & Holiday Availability)

Jolly Yolly Kids -
Fairfax, VA

Quick Apply

Job Details

Part-time | Full-time
$17 - $18 an hour

Benefits

401(k) matching
Employee discount

Qualifications

Customer communication
Managing retail teams
Customer service
Team leadership
Safety regulations
Staff scheduling
Employee relationship building
Shift management
High school diploma or GED
Team development
Working with children
Retail store experience
Leading team collaboration initiatives
Retail management
Delegation
Time management
Team building
Retail safety procedures

Full Job Description

Jolly Yolly Kids is an indoor play and learning center for children aged 13 and under. Our mission is to create an unmatchable experience in a safe and kid / parent friendly environment. We hold the belief that amazing experiences can only be created in the hands with passion and ownership. Therefore, we will have our managers and team members “own” the store and drive to delegate as many decision-makings as possible to team members at each level. To make that happen, we would need to work together with passionate, responsible, caring and entrepreneurial talents.

In return, we offer competitive benefit package including base salary, tiered bonus programs based on store performance and customers feedback / reviews.

Please join us if you,

Enjoy working and have patience with kids and parents;
Ever think of owning the store, making a difference, and growing with it;
Value and willing to foster a friendly, respectful and collaborative work environment

Responsibilities

Supervise daily operations: responsible for routine business activities, such as admission ticket sales, birthday party bookings, party call backs, events and customer services. Assist Store Manager in monitoring and adjusting staff schedules as circumstances change. Maintain store safety, performance, visual, cleanliness and operating standards. Assist Store Manager in managing inventory.
Build the team: train, coach and mentor individuals in completing tasks assigned to them. Assist Store Manager to build positive and collaborative work environment.
Drive customer experience: observe, document and recommend changes and improvements needed for an unmatchable customer experience. Work with the management team for execution and implementation.
Grow the business: support company efforts to develop and integrate new businesses into existing ones.
General profit and loss responsibilities and management roles.

Qualifications

Must have open availability for a flexible work schedule that meets the needs of the business, including evenings, holidays and weekend shifts.
Willing to wear multiple hats, and be able to independently handle all services provided by the company, including but not limited to, open play, birthday parties, camps, drop-offs, events, etc.
Uphold and adhere to company values all the time: 1) smile, 2) do not engage with customers (or other employees) during a conflict (always escalate it to a higher-level manager), and 3) do something small to make customers (or other employees) happier.
Always go above and beyond to satisfy customer requests, and have the exceptional ability to effectively resolve customer complaints and manage situations and emergencies.
Demonstrated ability to develop, lead and grow teams, and create a positive and collaborative work environment.
Ability to communicate effectively and positively with all levels and customers, even under pressure.
Excellent organizational and time management skills.
Maintain the reputation of the company on various occasions.
Ability to listen and be open to feedback for self-improvement and take constructive actions.
Be able to monitor and adjust employee schedules as needed.
1+ years’ experience in retail store, family entertainment or child education related industry with 1+ years’ experience in leadership roles.
High School Diploma or equivalent, college degree preferred.
Willing to go through a thorough background check.

We are hiring Store Manager, Assistant Store Manager, Shift Manager, Front Desk, Party Host, and Camp Teacher positions at both Fairfax, VA and Bethesda, MD locations.Jolly Yolly Kids is an indoor play and learning center for children aged 13 and under. Our mission is to create an unmatchable experience in a safe and kid / parent friendly environment. We hold the belief that amazing experience can only be created in the hands with passion and ownership. Therefore, we will have our managers and team members “own” the store and drive as many decision-makings as possible down to team members at each level. To make that happen, we would need to work together with passionate, responsible, caring and entrepreneurial talents.

As a return, we will offer competitive benefit packages consisting of base salary, tips, plus tiering bonus plans in line with store performance and customers feedback / reviews.

Responsibilities

Use our UNMATCHABLE 3+2 model to serve guests: eye contact, smile, speak enthusiastically, stay connected, and always provide more than what customers expect.
Anticipate customer and store needs by constantly evaluating environment and customers for cues. Respond to customer and store needs.
Sell admission tickets, make sure all guests sign waivers, check/sell socks (all guests need to wear socks), and give stamps to admitted guests and check stamps when they exist.
Strive to build great relationships with co-workers, as all positions require team work.
Assist with new team member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Maintain a clean, organized, and safe environment both for customers and co-workers.
Maintain regular and punctual attendance.

Qualifications

Customer service oriented.
Strong interpersonal and communication skills.
Patient and maintain a calm demeanor during periods of high volume.
Stay nice but firm when enforcing store regulations and safety rules.
Detail oriented and able to multi-task.
Work well independently and in a team environment.
Willing to go through a thorough background check.

If you are interested, please send a resume to us.

We are also looking for Front Desk and Party Host.

Job Types: Full-time, Part-time

Pay: $17.00 - $18.00 per hour

Benefits:

401(k) matching
Employee discount

Application Question(s):

Are you available to work both Sat/Sun and most Holidays?
Are you able to go through a thorough background check?
How you commute to work?

Work Location: In person

Quick Apply

Refine Your Search

guest experience leader jobs in alexandria, va

Shift Leader (Weekend & Holiday Availability)

Crew Member

Overnight Guest Experience Associate

Team Member

Guest Experience Expert-Front Desk

Guest Service Agent - Hilton Alexandria Old Town

Hotel Front Desk Agent/Guest Service Agent

Guest Experience Lead

Guest Experience Lead | Old Town

Team Member

Guest Experience Lead (GEL)

Host

Guest Service Advocate

Guest Service Agent - Conrad Washington DC

Team Member

Full and Part time Entry Level Positions Front Desk

Team Member

Concierge - Conrad Washington DC

Front Desk Agent

Guest Service Agent - Waldorf Astoria Washington DC

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