Top 982 Member services representative Jobs in Alexandria, Ky

Member Services Representative (32168)
University of Kentucky Federal Credit Union —Florence, KY
- $25.57 - $27.20 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
13d
Patient Services Representative, Full-Time, First Shift, Internal Med-Cardiology
UC Health, LLC —Cincinnati, OH
- Full-time
- Internal Medicine
- HIPAA
- High school diploma or GED
Quick Apply
Patient Services Representative, Full-Time, First Shift, Holmes Sleep Clinic
UC Health, LLC —Cincinnati, OH
- Full-time
- Medication administration
- HIPAA
- High school diploma or GED
Quick Apply
Member Services Representative
Planet Fitness - Midwest Management Group —Alexandria, KY
- Full-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Member Services Representative
UK Credit Union —Florence, KY
- $25.57 - $27.20 an hour
- Full-time
- Research
- Mid-level
- Office
13d
Patient Services Representative, Oncology, Full Time, First Shift
UC Health, LLC —Cincinnati, OH
- Full-time
- Medication administration
- HIPAA
- High school diploma or GED
Quick Apply
9d
Patient Services Representative (PSR), Transplant, Full Time, First Shift
UC Health, LLC —Cincinnati, OH
- Full-time
- Medication administration
- HIPAA
- High school diploma or GED
Quick Apply
Guest Services Team Member (Part-Time)
Ronald McDonald House Southwest Ohio —Cincinnati, OH
- $25 an hour
- Part-time
- Computer literacy
- Mid-level
- Office
Physical Therapy Assistant
Senior Community Care of Northern Kentucky —Florence, KY
- $31 - $34 an hour
- Weekends as needed
- Background check
- Physical & Rehabilitation Medicine
- Adults
- Paid holidays
- Health insurance
Quick Apply
SERVICE BDC
MARSHALL AUTO GROUP —Dry Ridge, KY
- $18 - $22 an hour
- Full-time
- Dealership
- Business development
- In-person
- Health savings account
- Disability insurance
Quick Apply
Inside Sales Representative
Metal Panel Systems —Sharonville, OH
- $45,000 - $60,000 a year
- Full-time
- Basic math
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Sales Manager - Ready Mix Concrete - Cincinnati, OH
Smyrna Ready Mix, LLC —Cincinnati, OH
- Full-time
- Construction site
- Mid-level
- Office
- Paid holidays
- Disability insurance
Therapeutic Support Specialist
Best Point Education & Behavioral Health —Cincinnati, OH
- $19.90 - $22.00 an hour
- Full-time
- Background check
- School experience
- Classroom
- 403(b) matching
- Health savings account
Quick Apply
Service Desk Supervisor
Nexigen —Newport, KY
- $60,000 - $85,000 a year
- Full-time
- Computer Science
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Physical Therapist Assistant (PTA)
Alternate Solutions Health Network —Mason, OH
- Full-time
- Current TB test
- Physical & Rehabilitation Medicine
- English
- Mileage reimbursement
- Health insurance
Quick Apply
5d
Mobility Equipment Technician
Rehab Medical —Cincinnati, OH
- $18 an hour
- Customer service
- Computer literacy
- Mid-level
Quick Apply
ENTRY LEVEL SALES - 40k BASE
Spectrum —Edgewood, KY
- $75,000 - $105,000 a year
- Weekends as needed
- English
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply
2d
Kitchen and Bath Dealer- Outside Sales Representative
Richelieu Hardware —Cincinnati, OH
- Remote
- Microsoft Outlook
- Mid-level
- Ability to lift 50 pounds
- Employee stock purchase plan
- Paid holidays
Quick Apply
23h
Service Maintenance Manager
The Community Builders —Cincinnati, OH
- Weekends as needed
- Mid-level
- Leadership
- Communication skills
- 403(b) matching
- Health savings account
Quick Apply
Senior Estimator
Performance Contracting —Cincinnati, OH
- $102,000 - $120,000 a year
- Full-time
- Background check
- Microsoft Excel
- Construction site
- AD&D insurance
- Paid holidays
Quick Apply

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Member Services Representative (32168)

University of Kentucky Federal Credit Union -
Florence, KY

Apply Now

Job Details

Full-time
$25.57 - $27.20 an hour
13 days ago

Qualifications

High school diploma or GED

Full Job Description

Description

Title: Member Services Representative

Department: Retail Branches

Reports To: Branch Sales Manager I

Job Grade: 8

FLSA: Non-Exempt Last Modified: 3-24-2025

It’s a Job … Only better!

At UK Credit Union, we’re more than a Credit Union – we’re a community, and we’ve been proudly serving our members since 1937! As a rapidly growing, not-for-profit organization, we’re dedicated to making a real difference in the lives of our members and employees alike. If you’re looking for a workplace where you can grow, make an impact, and have fun while helping others, UK Credit Union is the place for you!

Why This Role Matters

As a Member Services Representative, you will be the face of UK Credit Union, providing essential financial services and support to our members. You will process transactions, assist with account inquiries, and educate members about credit union products that align with their financial needs. Your ability to provide exceptional service will directly contribute to member satisfaction and the success of our organization.

What You’ll Do

Member Services & Transaction Processing:

Provide account services, including deposits, withdrawals, check cashing, and loan payments.
Follow transactional guidelines to safeguard our members and credit union while processing account-related requests.
Update member account records as needed, maintaining accurate records of member transactions.

Sales & Relationship Building:

Interview members to assess financial needs and recommend appropriate credit union products.
Cross-sell credit union services, including loans, savings plans, and financial tools.
Participate in sales development training and activities to enhance service offerings.
Regularly contact members via email and phone to maintain relationships and share sales opportunities.

Account Management & Compliance:

Notarize documents, research accounts, perform account maintenance, open deposit accounts (consumer, business, IRA), originate loan applications, inform members of loan decisions, explain loan documents to members.
Ensure compliance with federal, state, and local regulations.
Maintain confidentiality of member and employee information.

Operational Support & Problem Resolution:

Assist in resolving member concerns, escalating issues as necessary.
Reconcile cash drawers and maintain accurate cash handling procedures.
Stay updated on industry trends, competitor practices, and regulatory changes.

Qualifications

Who You Are

Experience & Education

Three to five years of similar or related experience preferred.
High school diploma or equivalent required.
Experience with customer service and financial transactions preferred.

Skills & Strengths

Strong customer service and communication skills.
Ability to perform financial calculations and handle cash transactions accurately.
Proficiency in financial software and Microsoft Office applications.
Ability to multitask and manage time effectively.

Key Traits

Professionalism in all interactions.
Integrity in decision-making and compliance practices.
Commitment to teamwork and collaboration.
Accountability for meeting performance goals and deadlines.
Adaptability to changing policies and regulatory requirements.

What’s In It for You?

Competitive salary and industry-leading benefits.
Opportunities for professional growth and leadership development.
A chance to make a lasting impact on our members and the organization’s future.

Legalese

Equal Opportunity Employer
UK Credit Union is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.

At-Will Employment
Employment with UK Credit Union is deemed “at-will,” which means that either you or the company may terminate the employment relationship at any time, with or without cause or notice, unless otherwise provided by law.

Physical and Cognitive Demands
This role requires a blend of physical activity and mental focus to effectively perform its essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. Key physical activities include sitting, standing, walking, and occasional lifting (up to 25 pounds). You’ll also use your hands for various tasks, reach with your arms, and engage in conversations. Vision requirements include the ability to focus, perceive depth, and distinguish colors. Cognitive abilities essential for this role include judgment, auditory perception, memory, reasoning, and occasional persuasion.

Work Environment
You’ll primarily work indoors in a comfortable, climate-controlled office setting. The noise level is typically moderate, ensuring a focused yet dynamic work environment. Reasonable accommodations will be provided as needed to support an inclusive workplace.

This job description provides a general overview of the responsibilities and expectations for this role. It is not a comprehensive list of tasks, and employees may be asked to take on additional duties to support team success.

This position requires fully on-site work.

Apply Now

Refine Your Search

member services representative jobs in alexandria, ky

Member Services Representative (32168)

Patient Services Representative, Full-Time, First Shift, Internal Med-Cardiology

Patient Services Representative, Full-Time, First Shift, Holmes Sleep Clinic

Member Services Representative

Member Services Representative

Patient Services Representative, Oncology, Full Time, First Shift

Patient Services Representative (PSR), Transplant, Full Time, First Shift

Guest Services Team Member (Part-Time)

Physical Therapy Assistant

SERVICE BDC

Inside Sales Representative

Sales Manager - Ready Mix Concrete - Cincinnati, OH

Therapeutic Support Specialist

Service Desk Supervisor

Physical Therapist Assistant (PTA)

Mobility Equipment Technician

ENTRY LEVEL SALES - 40k BASE

Kitchen and Bath Dealer- Outside Sales Representative

Service Maintenance Manager

Senior Estimator

I want to receive the latest job alert for member services representative in alexandria, ky

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