Top 158 Front of house shift supervisor Jobs in Alexandria, Va

Front Desk Supervisor
Donohoe Hospitality Services —Arlington, VA
- Management
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Part-Time Overnight Assistant Front Office Manager
The VEN Embassy Row Hotel —Washington, DC
- $27.50 an hour
- Part-time
- Word processing
- Windows
- Hotel
Quick Apply
Guest Service Agent
Fairfield Inn & Suites by Marriott Washington, DC/Downtown —Washington, DC
- $21 - $23 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
Crescent Hotels & Resorts LLC —Washington, DC
- $23.21 an hour
- Holidays
- Hotel
- Mentoring
- Data entry
- Employee discount
Quick Apply
House Attendant
Kimpton Hotels & Restaurants —Washington, DC
- $22.69 - $30.25 an hour
- Weekends as needed
- Writing skills
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX (VE260805VA)
The Bowen Group Inc. —Chantilly, VA
- From $50,000 a year
- Full-time
- Remote
- Military
- Writing skills
- Research
- Paid holidays
- Disability insurance
Quick Apply
10d
Front Desk Agent Supervisor
TownePlace Suites Springfield —Springfield, VA
- $21.00 - $21.50 an hour
- Computer literacy
- Mid-level
- Hotel
4d
Residential Support Specialist ( Shelter)
Bridges to Independence —Arlington, VA
- $18 an hour
- Full-time
- Background check
- Residential
- High school diploma or GED
- Paid training
- Mileage reimbursement
Quick Apply
12d
Assistant Front Office Manager
Archer —McLean, VA
- $55,000 a year
- Full-time
- Mid-level
- Hotel
- Recruiting
- Paid holidays
- Disability insurance
Quick Apply
11d
Front Desk Supervisor
FAIRFAX SPRINGHILL SUITES —Fairfax, VA
- Full-time
- Writing skills
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Food & Beverage Supervisor
Magna Hospitality —Bethesda, MD
- $25 an hour
- Weekends as needed
- Bar
- ServSafe
- English
- Paid holidays
- Health insurance
Quick Apply
Busser
Silver Diner Development LLC —Chantilly, VA
- From $13 an hour
- Part-time
- Hospitality
- Bar
- CPR Certification
- Health insurance
- Dental insurance
1d
Night Auditor
The Hoya Hotel at Georgetown —Washington, DC
- $20 - $25 an hour
- Overnight shift
- Computer literacy
- Sanitation
- Hotel
Quick Apply
Guest Services Representative Holiday Inn Central Washington DC
Hotel Equities —Washington, DC
- $20 - $21 an hour
- Weekends as needed
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
3d
Houseperson
Archer —Alexandria, VA
- $18 an hour
- Full-time
- Customer service
- Maintenance
- Office
- Paid holidays
- Disability insurance
Quick Apply
Guest Experience Manager
Salamander Employer DC, LLC —Washington, DC
- $68,000 - $73,000 a year
- Weekends as needed
- Computer literacy
- Research
- 3 years
Quick Apply
Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX(VE260805VA)
The Bowen Group - VEOCC —Chantilly, VA
- From $50,000 a year
- Full-time
- Remote
- Military
- Writing skills
- Research
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Supervisor
Sonesta —Falls Church, VA
- $20 - $23 an hour
- Weekends as needed
- Basic math
- Mid-level
- Hotel
- Paid parental leave
- Health savings account
1d
Shift Lead - Alexandria VA
NANDO'S —Alexandria, VA
- $20 - $22 an hour
- Part-time
- Background check
- Fast casual restaurant
- English
- Dental insurance
- Paid time off
Quick Apply
8d
Front Desk Agent - FT
THE WESTIN TYSONS CORNER —Falls Church, VA
- Full-time
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
3d

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Front Desk Supervisor

Donohoe Hospitality Services -
Arlington, VA

Quick Apply

Job Details

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Retirement plan

Qualifications

Guest reservation booking
Hotel and accommodations payment processing
Hotel policy compliance
Maintaining an organized workspace
Management
Phone communication
Processing cash transactions
Answering guest questions
Mid-level
Frontline customer support management
Customer service training (staff training program)
Mentoring
Hotel emergency procedures
Hotel and accommodations guest complaints handling
Clean workspace maintenance
POS systems
Hotel safety procedures
Communication skills
Office phone management

Full Job Description

Join our Team at Residence Inn Arlington Courthouse!

Are you looking for a fulfilling career in a modern, eco-friendly environment? The new Residence Inn Arlington Courthouse offers all the comforts of home while leading the way in green practices and awareness by meeting Arlington County LEED requirements. Located in the vibrant Courthouse Village, our hotel is just a short walk from a variety of restaurants, shopping, entertainment, and recreational facilities.

With the Courthouse Metro stop just steps from our door, traveling to and from work anywhere in the Washington, DC, area is a breeze. As part of our team, you'll enjoy a supportive, collaborative work atmosphere where every member plays a crucial role in delivering an exceptional guest experience.

Front Desk Supervisor

Position Summary

The Front Desk Supervisor is responsible for leading daily front office operations, ensuring seamless guest check-in and check-out, maintaining service excellence standards, coordinating with housekeeping and other departments, and mentoring front desk associates to deliver an exceptional guest experience aligned with brand standards.

Essential Functions

Supervise Front Desk operations.
Maintain the highest levels of productivity, employee morale, and guest service.
Ensure that all hotel policies and procedures are followed.
Assist FOM in the training of employees, including but not limited to guest services, brand standards, hotel policies and procedures, and all POS systems.
Check guests in and out of the hotel in accordance with hotel and/or brand standards.
Inform guests about the hotel facilities, policies, and procedures. Provide tourist information to guests.
Handle the hotel phone system. Transfer calls to appropriate departments/guests. Accurately take messages for guests.
Take, modify, and cancel guestroom reservations.
Deal with inquiries, requests, and complaints from guests. Coordinate with other departments to fulfill guests' special requests.
Perform cashier duties. Post phone charges and other miscellaneous charges to guest accounts.
Follow in-house procedures to help ensure the security of guests and employees. Know hotel emergency procedures.
Maintain the cleanliness of the Front Office area.
Take, modify, and cancel guestroom reservations.
Notify Front Office Manager or Assistant Front Office Manager of any problems or situations involving guests, the hotel, and/or staff.

Additional Responsibilities

The hotel operates 24 hours a day, 7 days a week. Department schedules must accommodate fluctuating business demands, and employees may be asked to work shifts other than those they prefer or normally work.
Adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook.

Education and Experience

Previous hotel front desk experience.

Skills and Abilities

Ability to stand for a long period of time.
Ability to work in a fast-paced environment.
Ability to maintain control and composure in difficult situations and exhibit good judgment.
Good communication and interpersonal skills.

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify

We also offer daily pay access, which lets you receive your earnings the same day you work, empowering you to manage your finances easily and confidently.

If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

front of house shift supervisor jobs in alexandria, va

Front Desk Supervisor

Part-Time Overnight Assistant Front Office Manager

Guest Service Agent

Front Desk Agent

House Attendant

Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX (VE260805VA)

Front Desk Agent Supervisor

Residential Support Specialist ( Shelter)

Assistant Front Office Manager

Front Desk Supervisor

Food & Beverage Supervisor

Busser

Night Auditor

Guest Services Representative Holiday Inn Central Washington DC

Houseperson

Guest Experience Manager

Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX(VE260805VA)

Front Desk Supervisor

Shift Lead - Alexandria VA

Front Desk Agent - FT

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