Top 1026 Customer service representative Jobs in Alexandria Va

Sales Coordinator/Sales Support Role
Charles Products LLC —Rockville, MD
- $40,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Oracle
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Non-Technical Support Specialist II
Association of American Medical Colleges —Washington, DC
- $65,280 - $76,800 a year
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Paid parental leave
- Paid holidays
6d
Customer Service Representative
State Farm - Kenya Zambrano Knight Agency —Falls Church, VA
- $40,000 - $75,000 a year
- Full-time
- Background check
- Customer service
- Computer literacy
- Paid training
- Health insurance
Quick Apply
Customer Service
TTM Technologies —Sterling, VA
- $49,753 - $78,642 a year
- Full-time
- Oracle
- Word processing
- Mid-level
- Health savings account
- Paid holidays
13d
Client Services Administrator
Palmer Legal Staffing —Washington, DC
- $65,000 - $75,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Online Chat support
Qureos Inc —Washington, DC
- $25 - $34 an hour
- Full-time
- Computer literacy
- Typing
- Communication skills
6d
Customer Service Representative
John C Flood —Alexandria, VA
- $24 - $26 an hour
- Full-time
- Office
- Organizational skills
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
10d
Customer Service Rep
Distribution International —Alexandria, VA
- $20 - $40 an hour
- 18 years or older
- Basic math
- Ability to lift 50 pounds
- Wellness program
- Health savings account
Call Center Representative
Neighborhood Health —Alexandria, VA
- $18 - $23 an hour
- Full-time
- High school diploma or GED
- IT
- In-person
- Health savings account
- Health insurance
Quick Apply
Part Time Customer Care Representative (West Coast Preferred)
Shopventory Inc., DBA Thrive —Washington, DC
- $23 - $25 an hour
- Part-time
- Remote
- Spanish
- Writing skills
- Restaurant experience
- Work from home
Quick Apply
Customer Service Representative
SBM Management Services, LP —Alexandria, VA
- $19.60 - $20.60 an hour
- Monday to Friday
- Bilingual
- Customer service
- Driver's License
Quick Apply
Call Center Representative
Virginia Heart —Falls Church, VA
- $19 - $23 an hour
- Full-time
- Spanish
- Microsoft Outlook
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
10d
Call Center Agent
Qureos Inc —Washington, DC
- $25 - $45 an hour
- Full-time
- High school diploma or GED
- Business
- Communication skills
2d
Delivery Station Customer Service Associate, DSL
Amazon.com Services LLC —Springfield, VA
- $18 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Employee assistance program
- 401(k) matching
11d
Care Management Associate
CVS Health —Washington, DC
- $18.50 - $42.35 an hour
- Full-time
- Remote
- Microsoft Outlook
- Sales
- Research
- Health insurance
- Dental insurance
1d
Cashier/Customer Service Representative
2fifty —Washington, DC
- $24.80 - $29.87 an hour
- Part-time
- Bilingual
- Supervising experience
- Grocery store experience
- Health insurance
- Dental insurance
Quick Apply
Member Service Representative - Contact Center
United States Senate Federal Credit Union —Alexandria, VA
- $47,772.01 - $71,658.01 a year
- Full-time
- Microsoft Word
- High school diploma or GED
- Bachelor's degree
- Free parking
- Health insurance
Quick Apply
3d
Customer Service Representative
MedStar Health —Clinton, MD
- $18.70 - $32.72 an hour
- Part-time
- Hospital
- Word processing
- English
4d
Live Chat Support Agent
Qureos Inc —Washington, DC
- $25 - $35 an hour
- Full-time
- English
- Typing
- Communication skills
6d
Remote Customer Service Representative/Dispatcher
Service Specialties, Inc. —Chantilly, VA
- Call employer
- Remote
- Residential
- Typing
- 1 year
- Paid holidays
- Disability insurance
Quick Apply

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Sales Coordinator/Sales Support Role

Charles Products LLC -
Rockville, MD

Quick Apply

Job Details

Full-time
$40,000 - $60,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Referral program

Qualifications

Teamwork
Microsoft Excel
Account development
Employee relationship building
High school diploma or GED
Bachelor's degree
Productivity software

Full Job Description

Sales Coordinator/Sales Support

Role Sales Support roles are expected to help deliver and maintain profitable growth across all products and services for their assigned accounts and/or regions. These roles are customer-facing and function as the primary information source for our clients (heavy communication both verbal and written) and directly and acts as their clients’ representative internally to other departments. This position is based at our Headquarters in Rockville, Maryland, and is an in-office role.

Overview:

Sales Coordinator/Sales Support Team Members will provide exceptional customer service by ensuring orders are managed appropriately from order entry to delivery. Partner with designated Sales Manager/Director to drive growth through effective communication with customers and internal cross functional partners timely and professionally (clean, clear and respectful communication) to deliver best-in-class customer experience through all touch points.

Responsibilities:

· Assist assigned Sales Manager/Sales Directors with their job requirements to deliver Sales Goals

o Understand what the Sales Goals and appointment goals are, assist with planning out forecast for future/current business

o Treat Goals as if they are your own. You are just as accountable as the Sales Manager and need to help drive accomplish them all

o Negotiate effectively with customers using principles that expand offerings and add unique value that motivate buyers to do business with us

o Where appropriate, perform additional customer communication touches. Example: sharing artwork created for other customers/locations that could be applicable to their business, email blast follow-up/, and outreach calls to dormant accounts.

o Lead the customer art approval process- follow-up on all artwork sent out to get customer approvals or revision direction.

o Manage the book of business in a meaningful way that reduces cancellations- annual cancellation goal is <5%>

o Manager customer contracts, supplier guides, licensing agreements, etc where needed/appropriate

· Customer Data integrity - Create and Maintain Customer Cards

· Manage Order Entry needs

· Manage UPCs and custom carton label needs

· Collaborate as needed with Sales Mangers on Art Card needs to ensure clear art direction is provided on custom orders.

· Attend customer meetings- capturing & writing up all art directions when possible (including virtual and showroom meetings)

· Lead & facilitate Customer requests including but not limited to: shipment tracking, shipment coordinating, backorders, credits, returns, missing invoices, price changes, and quantity changes

o Develop meaningful relationships with Buyers. They should see you as someone to go to who will get them the answers they need quickly.

· Collaborate with other departments (i.e. Art, Purchasing, Logistics) to facilitate orders and any customer-needed follow-up in a timely manner including but not limited to art and sample approvals and deliveries.

· Actively look to find answers and/or solutions to customer questions and challenges

· Run and manage reoccurring reporting and build analytical cadence to best suit book of business including but not limited to:

o Weekly Open Orders Percentage Reports, Weekly Art and Sample Status

o Analyze Reports, make recommendations, act on the findings and have relentless follow-up

o On Demand Customer Visit Reports: Customer History Report, Open Orders Report by Customer and Pending Artwork

o All other reports or customer presentations as needed/determined by Sales Manager/Director

· Assist/collaborate assigned Sales Manager(s) with their customers/territory to drive new and/or grow existing business including but not limited to customer communications, meeting prep, product recommendations, lead generation, inquiries/catalog requests.

o Achieve Monthly goals for lead generation- helping build out road trips with goal setting for finding and opening new accounts

· Assist in onboarding of all new Sales Team members

· Assist in managing flow of customer service phone calls, info emails and OE emails for Sales Department

Attributes & Skills:

Customer Centric, Drive for Results, Problem Solving/Analysis, Accountable, Dependable, Detail Driven, Collaborative, Commitment to Quality of Work, Critical Thinking, Positivity, Discretion, Decision Making, Communication

· Excellent verbal and written communication skills (customer-facing role with lots of phone and email interactions daily)

· Computer skills, and experience with Microsoft Office Suite required, superior Excel skills preferred

· Knowledge & experience with Microsoft Dynamics/Business Central preferred

· A driven self-starter and a collaborative “people person”

· Strong presentation skills and impeccable written communication abilities

· Excellent negotiation and strategic relationship building skills

· Ability to multi-task and follow up on deliverables

· Eager to learn, develop, manage chaos, win, and create fun!

· BA in Business Management, Sales or Marketing preferred – HS diploma required

Physical Demands:

Prolonged use of a computer and occasional travel. And possibly lifting to 20lb with product samples or sales materials.

Salary Range: $40,000–$60,000 annually, based on experience and qualifications. This range reflects the growth and advancement opportunities within the Sales Coordinator role.

NO RECRUITERS CALLS PLEASE.

Pay: $40,000.00 - $60,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Paid time off
Referral program
Vision insurance

Application Question(s):

How many years of experience do you have in a customer-facing sales support, sales coordinator, customer service, or account management role?
Have you used an ERP system such as Microsoft Dynamics, Business Central, SAP, NetSuite, Oracle, or similar?

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in alexandria va

Sales Coordinator/Sales Support Role

Non-Technical Support Specialist II

Customer Service Representative

Customer Service

Client Services Administrator

Online Chat support

Customer Service Representative

Customer Service Rep

Call Center Representative

Part Time Customer Care Representative (West Coast Preferred)

Customer Service Representative

Call Center Representative

Call Center Agent

Delivery Station Customer Service Associate, DSL

Care Management Associate

Cashier/Customer Service Representative

Member Service Representative - Contact Center

Customer Service Representative

Live Chat Support Agent

Remote Customer Service Representative/Dispatcher

I want to receive the latest job alert for customer service representative in alexandria va

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