Top 3329 Member services representative Jobs in Alexandria Va

Floating Branch Member Service Representative
Northwest Federal Credit Union —McLean, VA
- $21.42 - $36.47 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
11d
Library Assistant I
Alexandria Library —Alexandria, VA
- $32.86 an hour
- Part-time
- Computer literacy
- Basic math
- Local
- Mileage reimbursement
- Disability insurance
6h
Patient Access Registrar (All Shifts Required)
MedStar Health —Washington, DC
- $26.03 - $39.51 an hour
- Full-time
- Basic math
- High school diploma or GED
- ER
Member Service Representative (Full-Time) - Hybla Valley
Navy Federal Credit Union —Alexandria, VA
- $23.75 - $27.55 an hour
- Online Application
- Research
- Office
- Communication skills
- Referral program
6d
Clinic Operations Representative - Ambulatory Center Services
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- In person
- Microsoft Excel
- HIPAA
- High school diploma or GED
- Commuter assistance
- AD&D insurance
Patient Service Representative
Prism Vision Group —Alexandria, VA
- $18.00 - $31.89 an hour
- Computer literacy
- HIPAA
- English
Clinic Operations Representative
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- In person
- Microsoft Excel
- HIPAA
- High school diploma or GED
Concierge - (Every Sunday 7-3pm)
The Landing Alexandria —Alexandria, VA
- Day shift
- No high school diploma
- High school diploma or GED
- Apartments
Quick Apply
9d
Pre-Registration Specialist, Per Diem
Samaritan —Washington, DC
- $21.10 - $26.26 an hour
- Part-time
- Remote
- Mid-level
- High school diploma or GED
- Mentoring
Quick Apply
Front Desk Coordinator
NORTHERN VIRGINIA ORALMAXILLOFACIAL IMPLANT SURGERY PC —Burke, VA
- $22 - $28 an hour
- Dental office
- Administrative experience
- High school diploma or GED
4d
Patient Access Coordinator
CCRM Fertility —Vienna, VA
- $25 - $27 an hour
- Weekends as needed
- Administrative experience
- High school diploma or GED
- US work authorization
- Commuter assistance
- Health savings account
Quick Apply
12d
Patient Access Associate 2
Inova Health System —Falls Church, VA
- Full-time
- High school diploma or GED
- Bachelor's degree
- Children
- Wellness program
- Health insurance
2h
Call Center Representative
Virginia Heart —Falls Church, VA
- $19 - $23 an hour
- Full-time
- Spanish
- Microsoft Outlook
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
12d
Patient Services Representative
Prism Vision Group —Fairfax, VA
- $18.00 - $31.89 an hour
- Computer literacy
- HIPAA
- English
Patient Access Associate 2 Primary Care
Inova Health System —Fairfax, VA
- Full-time
- Spanish
- Primary Care
- English
- Wellness program
- Health insurance
Member Service Representative - Contact Center
United States Senate Federal Credit Union —Alexandria, VA
- $47,772.01 - $71,658.01 a year
- Full-time
- Microsoft Word
- High school diploma or GED
- Bachelor's degree
- Free parking
- Health insurance
Quick Apply
4d
Customer Information Assistant
Luminis Health —Lanham, MD
- $17.50 - $23.00 an hour
- PRN
- Hospital
- High school diploma or GED
- Typing
- AD&D insurance
- Paid holidays
14d
Clinic Operations Representative - Primary Care TheARC
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- In person
- Microsoft Excel
- Primary Care
- HIPAA
- Commuter assistance
- AD&D insurance
Security Representative
VHC Health —Arlington, VA
- Full-time
- Bilingual
- Hospital
- Office
- Health insurance
- Dental insurance
Patient Access Representative - PRN
Med-Metrix —Arlington, VA
- $19 - $21 an hour
- Per diem
- HIPAA
- High school diploma or GED
- Organizational skills

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Floating Branch Member Service Representative

Northwest Federal Credit Union -
McLean, VA

Apply Now

Job Details

Full-time
$21.42 - $36.47 an hour
11 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Parental leave
Vision insurance
Life insurance

Qualifications

Customer communication
Compliance with security regulations
High school diploma or GED
Productivity software
Banking regulatory compliance

Full Job Description

Overview:

The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of this service to external members is to ensure each employee identifies members’ financial needs and suggests appropriate Credit Union solutions.

This position involves travel between branch locations and our Herndon, VA headquarters and requires eligibility to obtain and maintain a TS/SCI clearance with a CI polygraph.

Responsibilities:

Working knowledge of the Credit Union’s products and services
Maintain department policy and procedure documentation accordingly
Achieve assigned sales goals by proactively identifying opportunities
Adhere to all procedures stated in the Credit Union’s Member Service Representative policy and procedures
Ensure compliance with operational, security and control policies/procedures, preventing fraud and protecting member assets
Proactively identify opportunities to provide product/service solutions to members
Accurately and efficiently process member financial transactions, including deposits, withdrawals, loan payments, and check cashing
Provide exceptional member experiences
Provide operational oversight, support, and resolve escalated requests
Work in partnership with teams across the organization to deliver on projects that improve visibility into the member experience
Other duties as assigned
Remains cognizant of and adheres to NWFCU policies and procedures as well as regulations pertaining to the Bank Secrecy Act (BSA)

#NWFCU1

Qualifications:

Required

High school diploma or equivalent
Minimum 2 years of experience in retail sales or customer service with cash handling experience
Ability to work Monday-Friday 7:00AM-4PM a rotational Saturday 9AM-1PM
Ability to obtain and maintain a TS/SCI clearance with a CI polygraph
Ability to work effectively in a back-office capacity on-site in our Herndon, VA headquarters and equally effectively in a branch setting
Accuracy and detail orientation
Effective oral and written communication skills
Working knowledge of NWFCU, Federal and state regulations required by the National Credit Union Association
Ability to interact effectively with all levels of the organization and/or with members
Ability to communicate with tact and diplomacy and to exercise sound judgment, logic and initiative while maintaining member confidentiality
Ability to self-direct and work with limited supervision
Effective problem-solving skills
Effective sales techniques
Ability to use standard banking and office equipment and systems; working knowledge of Microsoft Office products

Preferred

Previous experience at a financial institution

Additional Compensation:

Northwest Federal offers a comprehensive and inclusive benefits program, which includes medical, dental and vision plans for you and your family, 4 weeks paid vacation, 12 paid holidays, 24 hours of paid volunteer time, parental leave, company paid disability and life insurance, and a generous 401(k) plan with up to 7% employer match.

Base compensation for this role ranges from $21.42 – $36.47 hourly, depending on experience and qualifications.

EEO Notice:

Northwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.

NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or [email protected].

Apply Now

Refine Your Search

member services representative jobs in alexandria va

Floating Branch Member Service Representative

Library Assistant I

Patient Access Registrar (All Shifts Required)

Member Service Representative (Full-Time) - Hybla Valley

Clinic Operations Representative - Ambulatory Center Services

Patient Service Representative

Clinic Operations Representative

Concierge - (Every Sunday 7-3pm)

Pre-Registration Specialist, Per Diem

Front Desk Coordinator

Patient Access Coordinator

Patient Access Associate 2

Call Center Representative

Patient Services Representative

Patient Access Associate 2 Primary Care

Member Service Representative - Contact Center

Customer Information Assistant

Clinic Operations Representative - Primary Care TheARC

Security Representative

Patient Access Representative - PRN

I want to receive the latest job alert for member services representative in alexandria va

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