Top 7 Noc technician tier 1 Jobs in Alexandria Va

Network Operations Tier I Analyst
Peraton —Springfield, VA
- $51,000 - $82,000 a year
- Hybrid work
- High school diploma or GED
- Associate's degree
- 2 years
- Health savings account
- Paid holidays
NOC Technician Tier 1
Koniag Government Services —Washington, DC
- $55,000 - $75,000 a year
- Weekends as needed
- Hybrid work
- Spanish
- Microsoft Excel
- Azure
- Paid holidays
- Health insurance
Systems Administrator (Director Support Technician)
General Dynamics Information Technology —Springfield, VA
- $93,662 - $121,900 a year
- Weekends as needed
- Bachelor of Science
- Office
- Windows
- Paid time off
- 401(k) matching
NOC Technician Tier 2
Koniag Government Services —Washington, DC
- $70,000 - $85,000 a year
- Weekends as needed
- Hybrid work
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
NOC Technician Tier 3
Koniag Government Services —Washington, DC
- $110,000 - $135,000 a year
- Weekends as needed
- Hybrid work
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
Network Operations Center- NOC Tier 1 and 2
CACI —Washington, DC
- $86,600 - $181,800 a year
- Full-time
- Mid-level
- Master's degree
- High school diploma or GED
- Health insurance
SNOC Operator II, Amazon Leo for Government
KGS LLC —Arlington, VA
- $72,900 - $125,100 a year
- Full-time
- 3 years
- AWS
- Continuous improvement
- AD&D insurance
- Health insurance

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Network Operations Tier I Analyst

Peraton -
Springfield, VA

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Job Details

$51,000 - $82,000 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Performance monitoring
Network hardware support
Technical support via phone
Load balancers
Telecommunications network performance monitoring
Load balancing
Incident management software
Change management
Firewall configuration
Cisco routers/switches implementation
IT monitoring tools
Incident management operations support
Customer support ticket management
ServiceNow
IP networking
Problem management
Network routing
Network monitoring tools
Ticketing system technical support
Client interaction via phone calls

Full Job Description

About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

About The Role

Peraton is seeking a Network Operations Tier I Analyst to join our team of qualified and diverse individuals. In this role you will support the Customs and Border Protection (CBP). CBP Network Management Support Services provide CBP Network(s) support and is responsible for Network(s) Management, Operations, and Maintenance for all CBP Network(s) infrastructure.

Location: This is a hybrid position based in either Ashburn, VA, Springfield, VA or Orlando, FL. Candidates must reside near one of these locations to be considered.

Shift: TBD, but must be flexible for all shifts.

Day to Day Work Responsibilities:

The Tier 1 Analyst is the NOC first tier of NOC support responsible for initial triage of enterprise events and incidents with the goal of quickly resolving the issue or escalating to NOC Tier 2 support. Includes both customer telephone support as well as electronically submitted requests.
Provides polite and friendly customer service.
The NOC Tier 1 Analyst will be responsible for monitoring network services and responding to events and alarms, supporting the incident management process, including defining the impact, properly escalating, and resolving incidents.
Documents incident status and solutions in incident database tools.
In addition, the Tier 1 Analyst will support service and change requests for a highly critical and dynamic WAN/LAN/MAN environment.
The NOC operates 24/7/365, the NOC will be staffed with shift schedules and the candidate will a member of a team working one of those shifts.
The Tier 1 technicians are part of the NOC Team that collectively work to operate and maintain the Network to meet performance and stability requirements, allowing our customer to meet our business needs.

Qualifications

Basic Qualifications:

Bachelors degree; or an Associates degree and 2 years of experience; or a High School diploma/equivalent and 4 years of experience.
Must be a U.S. Citizen with the ability to pass CBP Public Trust background investigation
Experience routing and switching/Firewall (FW)/load balancing
Working understanding of the OSI model Layers 1-3
Working knowledge of TCP/IP and the functions of network technologies.
Relevant service desk/phone support experience
Must be able to work shift work (2-4 days on site depending on customer direction)
Knowledge of Cisco Switches and Routers
Operational knowledge of Cisco ASA Firewalls
Operational knowledge of F5 Load Balancer devices
Operational knowledge of Network Monitoring tools
Use of ServiceNow ticketing application in a NOC environment.
Candidate must demonstrate understanding of Incident, Change, Problem and Request management practices

Preferred Qualifications

Active DHS CBP Public Trust, or an active Top Secret, Top Secret/SCI, or higher U.S. Government security clearance. (Highly preferred)
Cisco Certified Network Associate (CCNA) or equivalent networking certification.
Experience with Cisco routing and switching technologies in an enterprise environment.
Experience using network monitoring and performance management tools such as Riverbed, IBM Netcool, Splunk, SolarWinds, or similar platforms.
Knowledge of ITIL processes, including incident, problem, and change management.

Details

Target Salary Range: $51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.

Application Statements: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity.

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Apply Now

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noc technician tier 1 jobs in alexandria va

Network Operations Tier I Analyst

NOC Technician Tier 1

Systems Administrator (Director Support Technician)

NOC Technician Tier 2

NOC Technician Tier 3

Network Operations Center- NOC Tier 1 and 2

SNOC Operator II, Amazon Leo for Government

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