Top 1115 Retention manager Jobs in Alexandria Va

Call Center Manager
Confidential —Rose Hill, VA
- $70,000 - $95,000 a year
- Full-time
- Background check
- Mid-level
- Residential
- Paid training
- Paid holidays
Quick Apply
Practice Manager/Med Spa, Dermatology or Plastic Surgery exp req.
Beale Personnel, Inc. —Arlington, VA
- $100,000 - $150,000 a year
- Full-time
- Background check
- Hospitality
- Surgery
- Health insurance
- Dental insurance
Quick Apply
1d
Manager - BCG Vantage, Consumer & People and Organization
Boston Consulting Group —Washington, DC
- $126,400 - $132,000 a year
- Full-time
- Urgent Care
- Research
- Analysis skills
- Profit sharing
- Paid parental leave
Resident Services Manager
Jubilee Housing —Washington, DC
- $82,000 - $87,000 a year
- Weekends as needed
- Background check
- Management
- Experience working with individuals with disabilities
- Paid holidays
- Disability insurance
Quick Apply
3d
Manager, All Source Investigations (US-only)
TRM Labs —Washington, DC
- $190,000 - $230,000 a year
- Full-time
- Remote
- Quality control
- Travel
- Recruiting
Quick Apply
Enterprise Customer Success Manager
MariaDB plc —Alexandria, VA
- $70,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Success Manager (Remote)
Sorcero —Washington, DC
- $110,000 - $125,000 a year
- Remote
- Marketing
- 3 years
- Analysis skills
- Paid parental leave
- Health insurance
Property Manager
Avenue5 Residential, LLC —Arlington, VA
- $85,000 - $92,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
10d
Senior Customer Success Manager
NVIDIA —Washington, DC
- $224,000 - $356,500 a year
- Full-time
- Bachelor of Science
- Bachelor's degree
- Travel
Client Success Manager
Trivium —Washington, DC
- $70,000 - $120,000 a year
- Full-time
- Remote
- Mentoring
- Senior level
- Paid time off
Quick Apply
Studio Manager
Body20 —Sterling, VA
- $45,000 - $60,000 a year
- 8 hour shift
- Mid-level
- Driver's License
- Recruiting
- Health insurance
- Paid time off
Quick Apply
HVAC Install Manager
AllTech Services —Sterling, VA
- $100,000 - $120,000 a year
- Clean driving record
- Residential
- Driver's License
- Paid training
- Paid holidays
Quick Apply
Senior Accountant / Accounting Manager
Zadoon LLC —Crofton, MD
- $70,000 - $85,000 a year
- Full-time
- Hybrid work
- Background check
- Bachelor's degree
- Accounting
- Paid holidays
- Health insurance
Quick Apply
Real Estate Operations Manager
PLACE —Upper Marlboro, MD
- $65,000 - $75,000 a year
- Weekends as needed
- Hybrid work
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
4d
Store Director (Profit Center Leader)
Diventures —Vienna, VA
- $60,000 - $70,000 a year
- Full-time
- Merchandising
- Recruiting
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Technical Account Manager
Connect4Talent —Fairfax, VA
- $75,000 - $100,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Health savings account
- Disability insurance
Quick Apply
3d
Portfolio Manager, Commercial Landscape - Manassas, VA
BraveView, Inc. —Manassas, VA
- $85,000 - $110,000 a year
- Full-time
- Sales
- Contracts
- In-person
- Health insurance
- 401(k)
Quick Apply
Government Contracting Program Manager
FedGeek —Reston, VA
- $110,000 - $120,000 a year
- Full-time
- Microsoft Excel
- Office
- 3 years
- Health savings account
- Health insurance
Quick Apply
Manager, Tax
Forvis Mazars —Tysons, VA
- Full-time
- CPA
- 5 years
- Master's degree
Quick Apply
RN Unit Manager 10k Retention Bonus available
Largo Nursing and Rehabilitation Center —Upper Marlboro, MD
- $45 - $49 an hour
- Full-time
- Skilled nursing facility
- RN License
- Mid-level
Quick Apply

I want to receive the latest job alert for retention manager in alexandria va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

retention manager jobs near alexandria va

Call Center Manager

Confidential
Rose Hill, VA

Quick Apply

Job Details

Full-time
$70,000 - $95,000 a year

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Customer communication
Teamwork
Managing teams in a customer support role
Frontline customer support management
Inside sales
Team development
Business Administration
Call center management

Full Job Description

We’re seeking an experienced and driven Customer Service Manager who is looking for an opportunity to make a meaningful impact and grow their career. This is a confidential search, and additional company details will be shared with selected candidates during the interview process.

This is an opportunity to join a growing, service-focused organization where customer experience matters, teams are supported, and strong leaders have the ability to make a real impact. If you’re passionate about developing people, improving processes, and creating exceptional customer interactions, we’d love to connect.

What We Offer:

Competitive compensation based on experience - Salary plus weekly incentives!
Full benefits including; Health, dental, and vision benefits.
Paid time off and paid holidays.
401(k) with company match.
Career growth and advancement potential.
A collaborative, team-oriented culture built on accountability, professionalism, and customer care.

Responsibilities:

Lead and support the customer service team to deliver an exceptional customer experience.
Serve as a key resource for customer concerns, escalations, and service resolution.
Develop and implement customer service processes and best practices to drive consistency and efficiency.
Partner closely with sales and service teams to ensure customer expectations are me.t
Monitor customer satisfaction and identify opportunities to improve retention and loyalty.
Coach, mentor, and develop team members to support individual and team success.
Establish performance expectations and promote accountability across the department.
Manage multiple priorities in a fast-paced environment while maintaining service excellence.
Track and communicate team performance and operational results.

Qualifications:

Bachelor’s degree in Business Administration or a related field preferred.
Five (5)+ years of customer service leadership or management experience.
Proven ability to lead, motivate, and develop high-performing teams.
Strong communication, interpersonal, and problem-solving skills.
Ability to prioritize effectively and thrive in a fast-paced environment.
Experience supporting customer-facing operations and resolving escalated issues.
Experience with customer service platforms and business systems preferred.
Service industry, inside sales, or order management experience is a plus.
High level of professionalism, accountability, and customer focus.

Ready to Join a Team That Values Great Leadership? If you’re an experienced customer service professional looking for long-term growth, the opportunity to build strong teams, and the ability to make a meaningful impact, we’d love to hear from you.

Pay: $70,000.00 - $95,000.00 per year

Benefits:

401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Paid training
Vision insurance

Application Question(s):

Do you have any call center ecperience in any of the following residential industries: HVAC, plumbing, electrical, solar, roofing, windows and doors, remediation? (Please provide details)

Experience:

Call center management: 5 years (Required)
ServiceTitan: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

retention manager jobs in alexandria va

Call Center Manager

Practice Manager/Med Spa, Dermatology or Plastic Surgery exp req.

Manager - BCG Vantage, Consumer & People and Organization

Resident Services Manager

Manager, All Source Investigations (US-only)

Enterprise Customer Success Manager

Customer Success Manager (Remote)

Property Manager

Senior Customer Success Manager

Client Success Manager

Studio Manager

HVAC Install Manager

Senior Accountant / Accounting Manager

Real Estate Operations Manager

Store Director (Profit Center Leader)

Technical Account Manager

Portfolio Manager, Commercial Landscape - Manassas, VA

Government Contracting Program Manager

Manager, Tax

RN Unit Manager 10k Retention Bonus available

I want to receive the latest job alert for retention manager in alexandria va

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected