Location: Alfred, NY
Category: Professional Bargaining Unit - UUP
Job Type: Full-time In-Person
Posted On: Wed Jul 22 2026
Job Description:
The Academic Success Coach assists students in improving academic behaviors and in making informed decisions about academic matters. The Student Success specialist will identify, assess, advise, support and case manage new and continuing students deemed at-risk for the purpose of improving student performance through targeted interventions. Specifically, this position will supports Biological Sciences and Vet Tech through coaching meetings, coordination of group sessions, and as an instructor for Structured Learning and First Year Experience.
The success candidate will:
- Meet with new and continuing students to provide information and advisement regarding programs, registration, admission, and interest and skill assessments within the majors of Vet Tech, Biological Science, and Undeclared
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Assist students in academic planning related to the students' abilities and interests.
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Assist students in making appropriate academic and career, and support and referral to career advisement, and career planning.
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Convey and interpret the College's academic rules and regulations, academic prerequisites, programs, majors and courses of study.
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Respond to students concerns/problems by advising or referring students to appropriate college resources (psychological counseling, career planning, etc.) as appropriate.
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Coordinate and conduct group informational or coaching sessions for new and continuing students.
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Record, monitor and maintain student records.
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Coordinate the development, implementation and case management of student success plans for a caseload of at-risk students.
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Work collaboratively with faculty and staff to monitor assigned students, including academic progress, Early Alert, academic behavioral progress, and the adherence to any plans they have (study contracts and intervention plans).
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Ensure faculty and staff have the information, knowledge, and resources needed to support at-risk students.
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Facilitate student success workshops.
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Teach student success courses annually.
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Maintain confidentiality, including all student records.
Knowledge, Skills and Abilities
- Excellent interpersonal and communication skills and the ability to interpret and explain information to a variety of individuals and groups, including at-risk students.
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Proven ability to address issues with students and staff related to at-risk, underprepared and transitioning students and academic success.
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Ability to work effectively in a team environment as well as the ability to work independently toward department goals.
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Proven ability to navigate and resolve conflicts effectively.
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Ability to establish and maintain effective working relationships with individuals from diverse backgrounds and abilities.
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Knowledge and skill with technology including computer software programs for data collection, decision making, and communication.
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Ability to work a flexible schedule (evenings and weekends may be necessary at times).
Job Requirements:
Minimum Qualifications
- Bachelors degree in student success related field (education, human service, psychology, sociology, social work, etc)
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Experience in Teaching, tutoring, or counseling experience
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Higher education work experience or academic student support experience
Preferred Qualifications
- Masters degree in Education, Counseling, Social Science field
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Experience and knowledge of biological science, vet tech
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Experience with academic coaching
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Post-secondary teaching experience preferred
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Online education experience for student support a plus
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Experience with assessment, data collection and analyses
Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Alfred State College is not an E-Verify employer.
Additional Information:
The salary for this position is $42,995. Employees are also offered EXCEPTIONAL BENEFITS! We offer extensive healthcare and retirement options, including the opportunity for a pension. Furthermore, we prioritize a harmonious integration of work, personal life, and academic endeavors to support your overall work-life balance and effectiveness.
Benefits options include:
Health Insurance:
- Cost effective health insurance premiums with 73% to 88% covered by the employer.
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PPO or HMO option for personalized healthcare solutions.
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Exceptional fertility benefits available.
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Accumulated sick leave can cover a health insurance premium in retirement.
Dental and Vision:
- No cost dental and vision benefits for employees and eligible dependents.
Educational Support:
- Tuition benefits to invest in your continuous learning and professional development.
Paid Time Off:
- New employees are eligible for up to an impressive 22 vacation and 13 paid sick days per year, increasing with years of service.
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Up to 13 paid holidays annually
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Paid parental leave
Retirement Plans:
- Various retirement options, including a defined benefits (pension) plan. With the pension, retired employees receive a defined monthly income for the rest of their life.
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Additional pre- and post- tax voluntary retirement savings options are available.
Our comprehensive compensation and benefits package are designed to exceed your expectations, affirming our dedication to your overall well-being and professional growth.
Non-Discrimination Notice
Alfred State College hereby advises students, parents, employees, and the general public that it offers employment and educational opportunities, including career and technical educational opportunities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, gender expression, sexual orientation, familial status, marital status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the college community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.
Alfred State policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Grievance procedures are available to interested persons by contacting either of the compliance officers/coordinators listed below. Inquiries regarding the application of Title IX and other laws, regulations, and policies prohibiting discrimination may be directed to:
Kayleigh Jones
Chief Diversity Officer
Alfred State College
10 Upper College Drive
Alfred, NY 14802
[email protected]
Phone 607-587-4025
If you would like to receive the combined Annual Security and Fire Safety Report which contains this information, you can stop in and request one at the University Police Department, located in the TG House on Lower College Drive or request a copy by calling the University Police at 607-587-3999. This report is available on the college's website at: http://www.alfredstate.edu/university-police/annual-security-and-fire-safety-report
